Cesar Saucedo
Cesar Saucedo at Karl Knauz BMW
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Cesar Saucedo

Service Advisor

Karl Knauz BMW

407 Skokie Valley Hwy
Lake Bluff, IL 60044

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18 Reviews
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18 Reviews

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18 Reviews of Cesar Saucedo

August 12, 2023

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Employee Rating

Best service department ever! !!! David is always very pleasant to work with and is definitely an asset to the company. I’ve been going there since 2000 and he is an 11 out of 10!! More

by hbendler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zndersic, Dave Rolain

Aug 15, 2023

Karl Knauz BMW responded

Hi there, thank you very much for reaching out to us. Providing friendly, knowledgeable service is our top priority, so we're thrilled to hear how much you enjoy working with Dave, Jeremy, & Cesar! We greatly appreciate your decades of business & we're looking forward to your next visit!

January 08, 2023

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I enjoy going there they greet ya with a smile,take care of you.:)o More

by pagers81@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2023

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We strive to provide great service, so we're thrilled to hear how much you enjoy working with Caesar! Thank you for your kind words, as well as your business. We're looking forward to your next visit!

September 27, 2021

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I have purchased a few BMWs from Knauz over the past 10 years. The team I have worked with for purchases and service are always very professional, helpful, accommodating, attentive and efficient. I will More

by DSK64
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 27, 2021

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us. We're thrilled to hear how much you've enjoyed working with us over the years. We strive to ensure that our clients are met with friendly, knowledgeable service in a low pressure environment, so it's wonderful to receive your feedback! We're glad that you're met with the same level of service across every department & we greatly appreciate your loyalty over the last 10 years. Congratulations on your newest BMW & thanks again for leaving this review! We're looking forward to your next visit!

August 24, 2021

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I have been dealing with Knaus for over twenty years, having purchased 5 BMW convertibles from them and having all of them serviced by their service team. All of my experiences have been both positive More

by kohara65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us. We're so glad to hear that you've been met with such consistently great experiences working with us over the years! Providing excellent service & fostering lasting relationships is extremely important to us, so we're thrilled to receive your comments! We appreciate your business, as well as your kind words. We're looking forward to your next visit!

September 13, 2019

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Excellent experience in all ways! Who new that procuring a new BMW could actually be a fun and rewarding experience? Steve was incredibly user friendly. He was patient, listened to m More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Kamp , Steve Kwasman

April 05, 2019

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I had a wonderful experience leasing my new 430i convertible My salesman David Benck was very patient with me as I test drove different BMW models in order to find the one that best fit my needs. Dave helped me More

by lakebluffjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 05, 2019

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

May 27, 2018

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Professional and welcoming. Having purchased many cars in my lifetime, working with Rolly definitely rates close to the top of my car purchasing experiences. He was not condesce More

by Linnie73
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rolly Davidson , Scott Adduci

Jun 11, 2018

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

January 31, 2018

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Everyone is patient and helpful I had bought from Knauz before and had a good experience - but today they took it to the next level. I bought a used BMW today to replace my existing More

by willrogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Kamp , Shane Lyon

Feb 01, 2018

Karl Knauz BMW responded

Hi there Will, thank you for writing this review and providing such wonderful feedback. We appreciate your loyalty! It's always a pleasure serving you!

April 02, 2017

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My wife's new certified BMW X1 We have always owned BMW but this is our first purchase from Knauz BMW. I must say that this by far was my best experience buying a car. Bob Geisheker More

by Jeffrey C Marsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Geisheker

Apr 03, 2017

Karl Knauz BMW responded

Thank you so much for your feedback! We're so happy to hear that you've always had great experiences with us at Knauz, and that all of your expectations have been met! Bob, as well as the entire team, appreciates your kind words and review! Enjoy your new BMW and happy driving!

March 01, 2017

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Buying my Certified Pre-owned Elite 2016 BMW X3 at Knauz Just bought a Certified Pre-owned Elite 2016 BMW X3 at Knauz. This was a GREAT experience. Bob Geisheker was able to tell me all about the vehicle, wa More

by happybmwowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zndersic, Bob Geisheker , Brandon Helbig

Mar 01, 2017

Karl Knauz BMW responded

Wow, that is quite the compliment! Thank you so much for your feedback! We're so happy that your experiences with us have been pleasant and met all of your expectations, and then some! We're glad our team was able to find you a car that you love without any hassle! Bob, Jeremy, Cesar, Brandon, as well as the entire team appreciate your kind words and review! Enjoy your new car, and happy driving! Stop in again soon!

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