Casey Duffy | Page 15

Excellent service! Casey Duffy was great to work with. He was super knowledgeable of the particular car I purchased and made me feel comfortable with the overall process Casey Duffy was great to work with. He was super knowledgeable of the particular car I purchased and made me feel comfortable with the overall process. I have purchased a few cars and this was by far the best experience! Thanks! More

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Choosing our new GLE 350 4Matic Our Sales Executive Consultant, Mr. Casey Duffy, listened carefully to us as we described our "must-haves" and "would-like--to-haves' before suggestin Our Sales Executive Consultant, Mr. Casey Duffy, listened carefully to us as we described our "must-haves" and "would-like--to-haves' before suggesting several choices for us. Each choice was then quickly brought to us to trial drive. Our family rode in each, providing a running commentary on their impressions. Mr. Duffy answered many questions throughout, leaving any decisions with us. Mr. Duffy's informed and thorough knowledge of the vehicles was superb. He educated all of us on the M-B thinking behind the many systems and gave us great confidence that we would soon master them. Mr. Duffy lived up to and exceeded our expectations. As has our GLE. More

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Quick - Efficient - Honest Casey was my sales rep. Highly recommend you ask for him. Test drove C43 and C300 over two different weekends. He had everything ready to go when I sh Casey was my sales rep. Highly recommend you ask for him. Test drove C43 and C300 over two different weekends. He had everything ready to go when I showed up and patiently worked with me to find exactly the car I wanted, down to the most minute detail and with me changing my mind several times along the way. I told him up front I probably won't finance and he still gave me the same time he gave his other customers. He was also super easy to get in touch with and very responsive to e-mail. More

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Always have received exceptional customer service. We have purchased three and leased one Mercedes from Mercedes-Benz of Annapolis.It was time to turn in our 2014 leased Cabriolet and sought out Casey We have purchased three and leased one Mercedes from Mercedes-Benz of Annapolis.It was time to turn in our 2014 leased Cabriolet and sought out Casey Duffy, with whom we have purchased cars previously. I am now the proud owner of a 2018 Cabriolet and am delighted with the expert knowledge and tremendous customer service provided by Casey. We are loyal Mercedes Benz of Annapolis customers and especially loyal Casey Duffy customers! More

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I always get great service from the sales and service dept. This was my first time buying a Mercedes. There were several issues that arose with my new G550 and both the sales team and service department have be This was my first time buying a Mercedes. There were several issues that arose with my new G550 and both the sales team and service department have been there to help through the entire process of rectifying them and making sure I was taken care of. They went above and beyond and made what could have been an uncomfortable experience go smoothly. I would highly recommend going to this dealer as they stand behind what they sell. As far as the service department,they are very professional, and helpful. I have gotten to know several of the service advisers and managers and they always are friendly, they know my name and have taken great care of me and my car I see them with all their customers and the level of customer service with everyone is well above what I have seen at any other service center. More

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Awesome customer service Sean Eberhardt has been our service writer for many years. As a Mercedes owner for over 25 consecutive years, I appreciate Silver Star quality servic Sean Eberhardt has been our service writer for many years. As a Mercedes owner for over 25 consecutive years, I appreciate Silver Star quality service and Sean gives it at the five star level! He is the perfect compliment to his sales colleague Casey Duffy, they are a winning team. More

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Full Package Experience I have nothing but great things to say about my experiences with Mercedes-Benz of Annapolis. My salesman, Casey Duffy was attentive, efficient, profe I have nothing but great things to say about my experiences with Mercedes-Benz of Annapolis. My salesman, Casey Duffy was attentive, efficient, professional, and low pressure. The quality of service I receive from my service advisor, Alex Clothier is always exceptional. He is very friendly, always greets me at the door and is communicative and considerate with my needs and concerns. Mercedes-Benz of Annapolis is definitely a car dealership that offers an excellent full package experience! More

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Outstanding experience This was my first time at this specific dealership and I saw on previous reviews that sales agent, Casey Duffy, is the man to see. They sure were righ This was my first time at this specific dealership and I saw on previous reviews that sales agent, Casey Duffy, is the man to see. They sure were right. Casey gave outstanding service. He was very friendly, knowledgeable and professional. I could not have asked for a better experience when buying a car. Thank you, Casey. Also, Mercedes-Benz of Annapolis in my opinion is hands down one of the best in the Country. I have never been to a Mercedes dealership where everyone was so kind and the energy was just flowing. It shows that the Annapolis team enjoys their job - I was impressed! More

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Superb We just bought our fourth car from Casey and second with Dustin and the experience just keeps getting better. Mercedes of Annopolis gets our business We just bought our fourth car from Casey and second with Dustin and the experience just keeps getting better. Mercedes of Annopolis gets our business because of Casey. More

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EXCELLENT SERVICE FROM CASEY DUFFY Mr Duffy was exceptionally friendly and knowledgeable about the new Mercedes Benz I recently bought. I would certainly recommend him to my family a Mr Duffy was exceptionally friendly and knowledgeable about the new Mercedes Benz I recently bought. I would certainly recommend him to my family and friends. Thank you Casey. More

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