Carol Buckwald | Page 57

Purchase of Ford Edge from Addy I recently purchased my Ford Edge from ErinWood Ford. I was in the process of replacing my car and had considered different brands/models of cars and I recently purchased my Ford Edge from ErinWood Ford. I was in the process of replacing my car and had considered different brands/models of cars and different dealerships. My visit to ErinWood and meeting with Addy was very informative, professional and it was non-pressure. He respected that I was collecting information, provided me with all the information that I requested, answered my questions and gave me the space and time that I needed to make my decision. My experience with Addy was excellent in all phases of the purchase. More

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Great experience buying a Ford Flex I went to Erinwood Ford with the intention of just looking at a 2017 Ford Flex on a Sunday when I assumed the dealership would be closed. However, it I went to Erinwood Ford with the intention of just looking at a 2017 Ford Flex on a Sunday when I assumed the dealership would be closed. However, it was a delightful surprise that the dealership was open (and busy!) After looking around at the Flex I went inside where everyone was very pleasant and did their best to ensure I was being looked after. Mark was great and continued to check in to see that he could provide any assistance necessary. After test driving the car I was interested in, I again spoke to Mark who was more than helpful and ensured that I was well looked after and would be happy with my purchase and trade in. Nick assessed my car and he was absolutely delightful to work with!! Definitely couldn't be happier with the associates who helped me! I can't recommend Erinwood Ford, or Mark and Nick, enough! I will definitely be returning when I look for my next car More

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Excellent service Very happy with the service. Friendly and experienced stuff.Thank you Lucasz D for your time and advice:) Will advise this dealership to my friends. Very happy with the service. Friendly and experienced stuff.Thank you Lucasz D for your time and advice:) Will advise this dealership to my friends. More

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Best servive I've received from a dealership My experience with Erinwood Ford was excellent. The sales consultant Joseph Ghafari was friendly, professional and listened to all my concerns. He wen My experience with Erinwood Ford was excellent. The sales consultant Joseph Ghafari was friendly, professional and listened to all my concerns. He went out of his way to make my experience positive and smooth. Joseph took care of everything I asked for and more! I was very happy with the whole process from beginning to end. Carol Buckwald was also excellent, she took care of all the financial part of the transaction and went out of her way to find me the best lease rate for my vehicle. The employees at Erinwood Ford work as a team and make customer service and customer satisfaction their number 1 priority. More

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BEST DEALERSHIP EXPIERIENCE In the past couple months I was looking to trade in my mercedes and buy a edge for my growing family and visited many dealership all of which wanted t In the past couple months I was looking to trade in my mercedes and buy a edge for my growing family and visited many dealership all of which wanted to push their cars on me and weren't really there to help me make the best decision for me things changed when I first contacted addy about the 2017 ford edge sport addy helped me lease for a great price alot cheaper than any other ford dealer I spoke with and without all the hassle and headaches that the other guys gave me he was honest and helped me get the best price possible for my trade I would recommend addy and erinwood ford to anyone who is looking for a new or used car because he knows how to treat his customers like freinds insted of a paycheck thanks again addy and carol see you in 3 years for an upgrade 5? More

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new gt erinwood ford is a great place to go to if your looking for a new ford or trading in a old one , Chris and Raj were really helpful when i traded ib my erinwood ford is a great place to go to if your looking for a new ford or trading in a old one , Chris and Raj were really helpful when i traded ib my mustang for a new mustang gt , Raj was incredible at getting me excatcly what i wanted , could be happier. More

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Most pleasant car buying experience in two decades I was looking for information on the Fusion Energi and called Erinwood Ford as they seemed to have a plethora of choices in their new car inventory. I I was looking for information on the Fusion Energi and called Erinwood Ford as they seemed to have a plethora of choices in their new car inventory. I had the pleasure to speak to Addy on the phone first and in person later on. Addy provided me with all the information I requested and more. Addy made the experience enjoyable and removed all the stress associated with making an investment and buying a new car. Thank you Addy and way to go Erinwood Ford; I look forward to discovering the service experience now! More

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Made Buying My First Car Easy I purchased my first new car from Erinwood Ford and I don't think any dealership could have made this a better and simpler experience for me. Martin a I purchased my first new car from Erinwood Ford and I don't think any dealership could have made this a better and simpler experience for me. Martin and Brad went above and beyond to make sure all of my questions were answered in a timely manner and I never felt like I was being put behind anyone else. Carol and Adam made sure I understood the finance side of things well and answered all the questions I had. More

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2017 Mustang < 24 hours from start to finish After browsing through websites of various Ford dealerships in the GTA, Erinwood Ford clearly had the widest selection of Mustangs on hand. The posted After browsing through websites of various Ford dealerships in the GTA, Erinwood Ford clearly had the widest selection of Mustangs on hand. The posted prices on their website were also very competitive. Called them on a Wednesday afternoon and spoke to Clayton about a couple of models I was interested in. She wasn't going to be around when I wanted to visit so she set me up with Martin. I went over that evening and was early for my appointment. Martin was busy with other customers, yet came over to greet me and attended to me shortly after. He heard my needs, offered his suggestions, and talked me through all options available. He was courteous, friendly and relatable - no slick sales tactics. Once we started talking numbers, he immediately got me a price that was very close to what I wanted to pay - no running back and forth with the sales manager or "what can i do to earn your business tonight" stuff. We locked down the deal and he offered delivery the next day which was fantastic. The following day, he helped me chase down my insurance broker to take care of the paperwork and was super responsive to emails/text messages and kept me apprised throughout the day on the status of getting my vehicle ready. When I arrived at the dealership that evening, he had everything organized and I was out of there in barely 30 minutes - less than 24 hours after I first walked in. He did a follow-up inquiry with me 2 days later and has even offered to keep in touch post the sale and asked me to skip calling their service dept and just reach out to him for anything at all. This is what I call real customer service - professional and customer-centric from start to finish. Needless to say, I thoroughly enjoyed the respectful and stress-free buying experience with Martin. If anyone is looking to buy a Ford vehicle in the GTA, you HAVE to go see Martin for the best car buying experience. More

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Another great Experience at Erinwood Ford!! This is our Second F150 from Erinwood Ford. We love dealing with them. We have no trouble making the 8 hour trip from Timmins to buy from Erinwood F This is our Second F150 from Erinwood Ford. We love dealing with them. We have no trouble making the 8 hour trip from Timmins to buy from Erinwood Ford. No one can beat their prices, thousands off what we would pay in the north! Super friendly service and very organized. Our salesman Mark Maguire is great! He would call to tell us he saved us even more on the truck, he was always looking for a better deal on our behalf. What salesperson does that??!! Regardless of where you live in Ontario, make the drive to Mississauga, it is so worth it! Thanks once again Erinwood Ford!! More

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