Dealership Experience
38 yrs, 4 mos
Industry Experience
38 yrs, 4 mos
Languages Spoken
English
710 Reviews
Write a Review710 Reviews of Carol Buckwald
February 02, 2018
Birthday Present Purchasing a new car always a challenge, months ago in early 2017 I was impressed with the Energi version of the Fusion when I saw it at Ford Erinwood Purchasing a new car always a challenge, months ago in early 2017 I was impressed with the Energi version of the Fusion when I saw it at Ford Erinwood show room for the first time and I had a friendly informative discussion with Victor Chacon at the time but I wasn't decided yet to get into a new car, couple of weeks ago happened I went to the show room to inquire about a warranty I already have and by coincident I met Victor and again with his friendly attitude he spent the time to explain to me some issues in my warranty for my other ford and again we shared the latest information about the Fusion Energi ,price incentivise latest technologies on the car which make me think seriously to get one. In a snowy evening on January 29 were I decided to have a 2018 Ford fusion that's when I met Victor to finalize the sale and I asked to receive the car the next day which happened to be my birthday so it was less than 24 hours, with dedication and excellent customer service and perfect coordination between Victor and carol all the paper work was done with a promise they will do their best to make the car delivered next day. And they did it; I had the call and went to find my amazing Ford Fusion is ready to go. IT WAS A SUPERB BIRTHDAY GIFT THANKS TO MY FRIENDS AT ERINWOOD FORD WHICH MAKES IT HAPPEN Thank you Victor for making this happen, and I guarantee you any future ford purchase definitely will be through you, More
Other Employees Tagged: Victor Chacon , Robyn Barrett
February 01, 2018
Very pleasant experience dealing with Erinwood Ford I just purchased a 2013 dodge ram from your clearance section, the sales coordinator is Orlando Falsetti who is knows his product and pleasant to deal I just purchased a 2013 dodge ram from your clearance section, the sales coordinator is Orlando Falsetti who is knows his product and pleasant to deal with. I would recommend dealing with him to any of my friends. The whole deal from the road test to the purchase was very easy and stress free. More
Other Employees Tagged: Brad Cruickshank , Orlando Falsetti
January 29, 2018
Friendly and Helpful! Dave responded almost immediately when I emailed the dealership, regarding a car I had seen online. We set up a meeting for the following day, where Dave responded almost immediately when I emailed the dealership, regarding a car I had seen online. We set up a meeting for the following day, where I was not met with a sales approach, but a customer service approach. There was no pressure to buy, just someone who was there to answer my questions and help ensure that I spent my money on the car that would suit my needs and ultimately make me happy (and not blow my budget). Carol was very clear and easy to understand when we were going over our financing and warranty options; she also made sure we would get the best interest rate possible on our financing. I would recommend that anyone who wants a nice, unintimidating shopping/buying experience to go to this dealership. More
Other Employees Tagged: Dave De Giovanni
January 26, 2018
Welcoming, comfortable & honest When going into Erinwood Ford it was warm welcoming and given more information that I thought was needed. They were also open to any questions that I When going into Erinwood Ford it was warm welcoming and given more information that I thought was needed. They were also open to any questions that I had regarding the vehicle and comparing it to many others that I asked about. More
Other Employees Tagged: Martin Menzies
January 25, 2018
Quick and easy experience Orlando provided a pleasant experience for the purchase of my new, used car from the Automall clearance center. He clearly laid out used car details, Orlando provided a pleasant experience for the purchase of my new, used car from the Automall clearance center. He clearly laid out used car details, policies and procedures. No hidden costs or policies, very upfront and honest. Would recommend to anyone in the future. Carol in finance was very pleasant, efficient and easy to do business with. More
Other Employees Tagged: Orlando Falsetti
January 18, 2018
Excellent Because I am satistified of your product. I like your services. You have good advertisement. You have friendly staff. By this satisfaction, Ford produ Because I am satistified of your product. I like your services. You have good advertisement. You have friendly staff. By this satisfaction, Ford products is highly recommended. More
Other Employees Tagged: Martin Menzies, Adam Pellegrin
January 17, 2018
Amazing The service I had at the Erin mills ford dealership with Martin Menzies was a terrific experience as he had answered all of my questions and helped me The service I had at the Erin mills ford dealership with Martin Menzies was a terrific experience as he had answered all of my questions and helped me get my new car and a great deal on it. I would highly recommend going there! More
Other Employees Tagged: Martin Menzies , Bory Chak
December 30, 2017
Amazing Experience Great friendly dealership, Very knowledgeable. My salesman Victor Chacon was great to work with, he listen to all my trucks needs. I drove away a sat Great friendly dealership, Very knowledgeable. My salesman Victor Chacon was great to work with, he listen to all my trucks needs. I drove away a satisfied customer. I definitely recommend Victor and the Erinwood Team for all your Ford needs. Thanks Everyone More
Other Employees Tagged: Victor Chacon , Nick Palalas
December 27, 2017
Salesman Martin Menzies provided the Best service i ever had From start to finish Martin Menzies made purchasing a new vehicle a good experience along with a professional and knowledgable helpful attitude instea From start to finish Martin Menzies made purchasing a new vehicle a good experience along with a professional and knowledgable helpful attitude instead of pressure sales tactics. I recommend purchasing from erinwood ford team. Martin Menzies was exceptional in the process of buying new and iam extremely happy with my 2017 fords mustang ! Thanks Martin for Great service when buying a car ! scott pattison . More
Other Employees Tagged: Martin Menzies, Adam Pellegrin , Robyn Barrett, Nick Palalas, Ricardo Tourinho
December 21, 2017
Friendly relatable trustworthy dealer I went in knowing the type of car i needed and already have been at other dealerships before going to erinwood. I had a price point in mind and some f I went in knowing the type of car i needed and already have been at other dealerships before going to erinwood. I had a price point in mind and some features that i wanted. I met with Martin and he worked hard to find me the right car for me. He showed me many options and did his best to give me the best deal he possibly could. I did not feel any pressure to make a hard decision. To this day i still feel like a got a great deal and am very satisfied with the car and the entire process of purchasing it. I was also very impressed to learn how much the dealership does to give back to the community. I highly recomend Martin Menzies to anyone who is looking to buy a car. He'll put it all out o the table to find you what you need or want More
Other Employees Tagged: Martin Menzies