Kentwood Ford

Towed my escape there I was told it needed a new engine , 14000 dollars I was told. Turns out it was only a turbo. Thieves stay away do not trust this dealer ship at any cost 14000 dollars I was told. Turns out it was only a turbo. Thieves stay away do not trust this dealer ship at any cost More

I have dealt with Kentwood Ford for years. Recently traded in Bronco Sport for a Ford F150 XLT. I dealt with Richie and found he is an excellent salesman. He is always available to address any Recently traded in Bronco Sport for a Ford F150 XLT. I dealt with Richie and found he is an excellent salesman. He is always available to address any concerns. So, if you decide to purchase a vehicle, ask for Richie, the go to Guy. You will not be disappointed. More

Kentwood Ford is a dealership to stay away from. I traded my truck in for a vehicle that is more affordable in payments. The deal I got from Kentwood Ford was shady. I was sold warranty for the new I traded my truck in for a vehicle that is more affordable in payments. The deal I got from Kentwood Ford was shady. I was sold warranty for the new vehicle only to find out three months down the road that the warranty was void on the day the deal was made; which cause so much negative equity in the car loan that the car can not be traded for almost a year. The vehicle is a 2019 and it does not suit my family, we can not use it for a family car when my boyfriend joins us for a family outing and it uses a lot of gas (which drains my tight family budget, and being a single mom that is not good). I had someone working with me on my behalf and when they were talking to staff at Kentwood about the shady deal they put me in, the staff member of Kentwood Ford laughed and thought it was a joke. So I highly recommend people to stay away from Kentwood Ford and go some else. The staff of Kentwood Ford thinks it's a joke when they put someone in a car loan with whole a lot of negative equity and don't want to help the person. I am a single mom who got taken and so now I am telling people to stay away from this dealership, Kentwood Ford. More

Everytime I go to Kentwood I know I’m getting great service. Joe is such a great guy who takes care of you right from the minute you walk in untill your deal is done and even aftert. I’ve bought 2 vehi service. Joe is such a great guy who takes care of you right from the minute you walk in untill your deal is done and even aftert. I’ve bought 2 vehicles from him now and I can never say enough great things about him. He has never pushed me into something I didn’t want. He has always worked very hard to get me exactly what I was looking for. He is such a great salesman who treats you like family. Amazing job Joe! Keep up the amazing work! Your the best sales guy out there! More

Sales people good to deal with but the parts department was rude and over priced, I ended up getting my service kit for my 2015 power stroke from Amazon all motcraft parts saving myself well over a hundred was rude and over priced, I ended up getting my service kit for my 2015 power stroke from Amazon all motcraft parts saving myself well over a hundred dollars, the lady behind the desk did not even get up from her desk she just raised her voice and tried to communicate that way and told me to go elsewhere after I tried to speak to her on cost. I’m all for supporting local but 40% higher than another retailer… shop Sherwood ford… More

I had an awesome experience there. My sales person Joe Aloneissi and finance person Loui Yehia were both exceptional, as well as the rest of the staff I dealt with. I would recommend My sales person Joe Aloneissi and finance person Loui Yehia were both exceptional, as well as the rest of the staff I dealt with. I would recommend this dealership for any further purchases. More

Gani Salman is the best person at Kentwood ford. this is my second time been there booth time vas very easy to purchase a new car. thanks, Gani for your help. this is my second time been there booth time vas very easy to purchase a new car. thanks, Gani for your help. More

Very Awesome Dealership Very Honest What They Sell & Very Good Stock Of Vehicles On The Market Good Stock Of Vehicles On The Market More

Kentwood Ford is an amazing dealership. ...very honest, hard working people.....Please deal with them if you want to deal with good,honest folks and get a great deal at the same time! ...very honest, hard working people.....Please deal with them if you want to deal with good,honest folks and get a great deal at the same time! More

Outstanding customer service! I showed up unannounced, needing help with a stuck door latch. The gentleman, Kartik Dubb, who sold me my vehicle, and his colleague sprang into act I showed up unannounced, needing help with a stuck door latch. The gentleman, Kartik Dubb, who sold me my vehicle, and his colleague sprang into action and got me back on the road in minutes! So grateful for you guys! I would highly recommend this dealership! They go above and beyond, and make the process of purchasing a vehicle super easy. 5 stars!!! More