Brett Sharp | Page 14

Highly grateful for Hannah Graham and the team at Grande Prairie Nissan and helping me with getting out of a bad situation and having amazing customer service skills and making the trade go as seamless as p Prairie Nissan and helping me with getting out of a bad situation and having amazing customer service skills and making the trade go as seamless as possible More

Helpful 0

Report | Print

After having a car accident was so stressful thinking that i can not get a car again because i still owe a lot from my previous car but with nissan grand prairie they help me to get again and its a bran that i can not get a car again because i still owe a lot from my previous car but with nissan grand prairie they help me to get again and its a brandnew..Thank you to ahmed Eltayeb More

Helpful 0

Report | Print

Second time this year we have been in to see Agnieszka. And, this was the second time she came through for us in short order. Another great vehicle purchasing experience. And, this was the second time she came through for us in short order. Another great vehicle purchasing experience. More

Helpful 1

Report | Print

AMAZING service and communication with everything going on. I didn’t feel forced or under pressure, they made the process super comfortable and made me like I was making the right decision. on. I didn’t feel forced or under pressure, they made the process super comfortable and made me like I was making the right decision. More

Helpful 1

Report | Print

I purchased my brand new Nissan Rogue from GP Nissan and iam so in love with my new car, The staff that assisted me were incredible to work with. iam so in love with my new car, The staff that assisted me were incredible to work with. More

Helpful 2

Report | Print

Service appointment.We had a excellent experience Service appointment. We had a excellent experience purchasing our Nissan QashQai from Hailey Allison. The standard of care we received from her shoul Service appointment. We had a excellent experience purchasing our Nissan QashQai from Hailey Allison. The standard of care we received from her should be the standard. We brought back our vehicle to have our tires swapped over in our 2020 QashQai . The suv was fully loaded leather etc . Brand new at the time of bringing it in zero damage . We saved up a lot of money for the suv and take extreme pride in our vehicles . The tires were swapped to winter tires . Upon putting the tires in the tires were not bagged . They are 19” tires . They were visibly forced into our suv . 4 unbagged dirty snow covered tires shoved into our small suv. Upon being forced into the car the interior sustained visible damage. (Scraping , gauges, leather damage, panel damage) as soon as I got into the car and saw the tires my heart sunk. I didn’t know wether to yell or cry . I chose tears . My beautiful BRAND NEW suv that I worked so hard for was obviously damaged . I got in touch with Hailey , she tried to remove the tires and it was a struggle to remove them (bay cameras were visible) . How much force and carelessness was used to put them in? the manager for the department came and evaluated the damage . He quickly instructed it to be detailed . How was a wipe and moisturizer going to remove damage ? After it was returned to me the damage was slightly disguised. I kept my cool as I showed the damages that were still there . It felt like I was just being a nuisance, “not able to be pleased” “difficult “ when I was showing the damages a second time after detailing. The bandaid Solution of shining it up was not fixing the obvious problem (s) . I asked to be able to voice what happened to another source he responded with ( “well I’m the service manager so I’m the only other person to tell” ) That statement made me feel incredibly small as a owner . Afterward the sales manager came and looked at the damage . Same thing all over again. I get it . Nobody wants to correct an expensive mistake . What happened was pure negligence. But why should the owner (my family) be held responsible for a technicians lack of care. His costly mistake should not be coming out of my pocket. We were offered to have a free detail and to have a third party “clean up” . We are absolutely mortified of returning. I worked so hard to get this nice vehicle and it sustains damages that staff sluffed off as the customers being (difficult) as it felt . I spent 670$ plus in my tires to receive more damage? Nobody has reached out. Nobody has offered to replace any damages . Other than to “detail” “third party look over” . We are extremely disappointed and distraught over this incident and how little was actually done to rectify the situation. More

Helpful 0

Report | Print

I recently bought a 2020 Nissan Sentra from this dealership. Stephen Barley was so helpful and called me several times to let me know about upcoming sales. When Nissan received a Sentra Stephen thou dealership. Stephen Barley was so helpful and called me several times to let me know about upcoming sales. When Nissan received a Sentra Stephen thought I'd like he contacted me and sent me a photo of the car. He was very patient and helpful in showing me how to use the vehicle's features. I am very happy with my new vehicle. More

Helpful 0

Report | Print

Aggie made my experience at Nissan purchasing a vehicle a great one I drove away in a ford as she figured out what I really wanted in a vehicle and she found one that had what I wanted in my price range. S a great one I drove away in a ford as she figured out what I really wanted in a vehicle and she found one that had what I wanted in my price range. She was a pleasure to deal with had many laughs as well. Great job Aggie😊 More

Helpful 1

Report | Print

Great buy and trade experience! No hassle and gave me the right price on trade ins. Very helpful and ensured ll of our needs were taken care of! the right price on trade ins. Very helpful and ensured ll of our needs were taken care of! More

Helpful 0

Report | Print

Colton did such a great job at helping me get my vehicle!! Was a little tricky but he pulled through & I am beyond happy! Will definitely be recommending any of my family/friends to come here. The f vehicle!! Was a little tricky but he pulled through & I am beyond happy! Will definitely be recommending any of my family/friends to come here. The finance department did a lot as well and super friendly. Just overall a great experience :) More

Helpful 0

Report | Print