"WORST EXPERIENCE TO DATE, WILL BE A SMALL CLAIMS MATTER!"
Worst experience so far and i have only had my truck a few short weeks which i purchased foolishly.. Upon agreement with RJ Bobowski and the finance manager Travis my "WHOLE" Truck would be fixed of paint chips/scratches and paint polished completely as i clearly expalined to RJ before i signed the finance papers that i am not wanting the truck UNLESS every paint chip was fixed professionally! And guess what? Now i get a complete refusal after it being at there body shop for over a week! A paint pen was used on a couple chips and looks worse than i could do on a dusty windy day... And on top of that there's other paint tranfer now on the truck and grease spots... needless to say i will be persuing a claim with Small Claims Court to resolve this if i get no cooperation!
"Misleading Sales and Shady Pricing"
Recently purchased a 2018 Atlas from Volkswagen Saskatoon. During the sale negotiation I had brought an advertisement for the exact same vehicle with less KM that was at a lower price from an Ontario dealership. I was told the price Saskatoon quoted us was including all taxes and fees and that is why it was slightly higher. Fair enough so we bought the vehicle only to notice the price jump around $8000.00 in taxes, admin fees, freight and delivery etc. Ended up feeling lied to and ripped off, customer service after the purchase and trying to get answers about extra charges after the fact has been atrocious. Love the car, but not the service or deceptive practices and would not buy another Volkswagen. Should have stuck with Toyota whose service is always amazing and doesn't have a history of fraudulent practices such as cheating on emissions tests which VW has been accused of. Word of advice go over the final invoice with a fine tooth comb because they are going to nickel and dime you, add charges etc...do not believe the salesperson if they tell you taxes are included because it is a lie. I am going to be speaking with the Better Business Bureau and government regulaters to try and come to a fair resolution.