"Brandon was amazing!"
Brandon has an exceptional customer service. He understands his customers’ concerns and tried his best to address all the that. 😉 It’ just the sales manager intimidates us.
"Excellent customer service"
About 4 months ago I purchased a new HRV/SUV at Parkway Honda. As a new purchaser, I received an invitation from Parkway Honda to attend "Know Your Car Night" event and made to feel welcome as a new member of the Parkway Honda family. What a great idea. Jackie, a customer service representative spent a couple of hours reviewing and explaining features of Honda automobiles to the many new car owners who were there. After a couple months of ownership, there can sometimes be ponderings about aspects of a new vehicle that can surely be explained again. Jackie did this in an energetic and informative manner (lots of tips...she knows her stuff)........and the assortment of food served was delicious. There was also a tour of the service bay area with a technician present.....and the opportunity to ask questions. I also appreciated the Product Specialist, Brandon Ku reviewing my individual car features.
It is quite clear that Parkway Honda takes custumer service seriously and genuinely wants to look after new Honda family members. Thank you, from Karen Petch
Other Employees Tagged:
We are satisfied with regards to customer assistance and the way he explain the car and the services as well. Thank you for his amazing service.
"awsome experience with brandon ku who help me to get that si"
i give 5 star rating because brandon is easy to contact and give me all the nessesary information i need about my vehicle and give me some freebies too!
"Excellent dealer to work with. "
From the purchase to delivery, this dealership was a pleasure to deal with. They made you feel welcome. It was an easy new vehicle purchase.
"Brandon Ku provides excellent customer service."
Brandon is a wonderful, patient and customer service oriented sales person. Even though we ended up buying another car, we recommend his customer service and the friendly atmosphere at the dealership.
"Great experience overall"
Brandon and Dilip were (are) awesome to work with. They took the time to access my needs and get me the best deal that I could manage within my means. At no point did I feel pressured or rushed - great service all around. I would definitely recommend my friends and family to check them out when they're in the need of a new/used car.
"Amazing Experience! "
Brandon Ku was very knowledgeable and helpful in helping me choose the perfect car for me. Went above and beyond what was asked for as a sales representative, and made purchasing my vehicle a smooth and easy ride, compared to other dealerships. I recommend Brandon Ku to any car shopper looking for a new Honda! Best experience I’ve ever had, thank you so much, I look forward to purchasing my next vehicle with you!
"Can't beat Brandon Ku!"
With Brandon, gone (thankfully) are the days of intimidating, high pressure salesmen. He was such a nice person to work with. He presented himself well, was extremely courteous, and also very knowledgeable of the cars I wanted to see.
My first visit was a 'scouting' trip. I told Brandon what I wanted to see and that I didn't want to talk numbers. He respected that.
My second trip, with my wife, was a road test. As I was comparing makes and models, I asked that there still be no numbers and Brandon respected that too. No pressure other than it was clear he certainly hoped to make a sale and did everything he could to see that it would happen.
While I ultimately bought another make, it was no reflection on Brandon at all. He was in the mix right to the end and graciously accepted that I genuinely preferred another vehicle.
Brandon is a first-rate salesman and I would strongly recommended that anyone interested in a Honda search him out at Parkway Honda. You can't go wrong!
"Got our First Car"
- Elaine Syde
Excellent service from Brandon, very friendly and professional guy, he did everything he could to get the vehicle i wanted with a reasonable and fair deal. Great job!