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Volvo of Unionville

Markham, ON

4.8
380 Reviews

4340 Highway #7 East

Markham, ON

L3R 1L9

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380 Reviews of Volvo of Unionville

April 08, 2024

We came all the way from Ottawa to change our car. We found our new one on their website. This is our second car with Jimmy, Rachel and David. They are a wonderful team, customer focused, easy to deal More

by deregelph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Shen, David Wang, Rachel Lao
Apr 13, 2024 -

Volvo of Unionville responded

Thank you for making the journey from Ottawa to visit us at Volvo Cars Unionville! We're thrilled to hear that you found your new car on our website and had such a positive experience with our team. Jimmy, Rachel, and David are indeed a wonderful team, and we're delighted to hear that they provided you with exceptional service. It is our priority is to be customer-focused throughout the whole process. We're proud to offer the best offers and a phenomenal selection of cars, including specific options that meet your needs. Your trust means the world to us, and we're honored to have earned it. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Volvo Cars Unionville, and we hope you enjoy your Volvo!

April 08, 2024

Excellent service. Excellent car. Everything explained clearly. Passing the lease from old car to new car smoothly. Amazing car buying experience. More

by bibitpleung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bosco Ku, Aaron Chuang, Rachel Lao
Apr 13, 2024 -

Volvo of Unionville responded

Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent car buying experience with us at Volvo Cars Unionville. We're glad to hear that the lease transition from your old car to the new one went smoothly. Your satisfaction is our top priority, and we're delighted that we could provide you with an amazing car buying experience. Thank you for Volvo Cars Unionville!

April 05, 2024

Fantastic experience from start to finish! ! This is our 3rd Volvo with this dealership. The team at Unionville delivered and executed on pointe! With our current lease coming to end, the team More

by Ev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bosco Ku, David Wang, Aaron Chuang, Rachel Lao
Apr 13, 2024 -

Volvo of Unionville responded

Thank you for sharing your fantastic experience at Volvo Cars Unionville! We're thrilled to hear that you had a positive experience from start to finish. It is amazing to hear feedback from loyal Volvo owners like yourself with your testaments of our customer service! It's wonderful to know that our team at Unionville delivered and executed on point, sourcing the model you were looking for and walking you through purchasing options in great detail. We're committed to providing excellent service, and we're glad that we could make your shopping experience stress-free. We'll be sure to pass along your kind words to Bosco, David, and Rachel. Their knowledge, professionalism, and courtesy are invaluable assets to our team. Thank you again for your continued support over the years and we hope you enjoy your Volvo!

April 01, 2024

I appreciate the no non-sense, honest service I received from the representatives at Volvo of Unionville. There was no upselling, advertising of unnecessary products and features, and the everyone I was in More

by rocky.yim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bosco Ku, David Wang, Rachel Lao
Apr 13, 2024 -

Volvo of Unionville responded

Thank you Rocky for taking the time to share your feedback of Volvo Cars Unionville! We're thrilled to hear that you appreciated the straightforward and honest service you received from our team at Volvo Cars Unionville. Maintaining transparency and integrity in our interactions with customers is a top priority for us, and we're pleased that you found our representatives to be professional and responsive throughout your experience. Your recommendation of Volvo Cars Unionville is greatly appreciated, and we're glad to be recognized as a dealership worth recommending, especially for Volvo enthusiasts like yourself. Thank you once again for choosing Volvo Cars Unionville!

March 31, 2024

Very professional and good communication. Quick and accurate service, took less than 2 weeks from planning to purchase to getting the car. More

by Ethan Mok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bosco Ku, David Wang, Rachel Lao
Apr 13, 2024 -

Volvo of Unionville responded

Thank you Ethan for your wonderful feedback! We're thrilled to hear that you had a positive experience with us at Volvo Cars Unionville. Efficiency and accuracy are key pillars of our service, and we're glad to hear that you found our service quick and accurate. We're also pleased that the processing of paperwork was expedited, making the entire process streamlined and efficient for you. We truly appreciate your recommendation and are honored to be the Volvo dealership you'd recommend in the GTA. Thank you for choosing us, and we hope you enjoy your new Volvo!

March 25, 2024

I am delighted to share my recent experience leasing my second car with Volvo Unionville and express my heartfelt gratitude for the outstanding customer service provided by their team. From the moment I wa More

by Samuelhui1201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Lau, Bosco Ku, David Wang, Rachel Lao
Apr 13, 2024 -

Volvo of Unionville responded

Thank you so much Samuel for taking the time to share your recent leasing experience with Volvo Cars Unionville! We're delighted to hear that you had such a positive and enjoyable experience at. It's fantastic to know that Rachel, Bosco, and David provided you with outstanding customer service and went above and beyond to assist you throughout the entire process. We're proud of our team's professionalism, attention to detail, and dedication to customer satisfaction, and we're thrilled that they were able to make your leasing experience memorable. Your recommendation means a lot to us, and we appreciate your trust in us for your automotive needs. Thank you again for your positive words, as we continue to strive for excellence! We hope you enjoy your new Volvo!

March 22, 2024

Thw worst car buying experience. ..very unprofessional...... mafter they sold the car they did not wqnt to have anything to do with me More

by Unhappy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pat Lau, Carson Zhang, Jimmy Shen
Apr 06, 2024 -

Volvo of Unionville responded

We appreciate you taking the time to share your feedback regarding your recent car buying experience with us. First and foremost, please accept our sincerest apologies for any inconvenience or dissatisfaction you may have encountered during your interaction with our dealership. We value each customer's experience and strive to provide a high level of professionalism and support throughout the entire purchasing process and beyond. However, we are not able to pinpoint your concerns by the information that was provided. Please know that your satisfaction is of utmost importance to us, and we would like to address any outstanding issues or concerns you may have. Our team is committed to resolving any issues promptly and ensuring that you receive the assistance and support you deserve as a valued customer. We kindly request that you provide us with additional details regarding your experience, including your contact information, so that we may reach out to you directly to discuss this matter further and work towards a resolution. Once again, we apologize for any inconvenience you may have experienced, and we thank you for bringing this matter to our attention. We genuinely appreciate the opportunity to improve and regain your trust.

March 21, 2024

I often get nervous when I go into car dealerships for the same reason most people do: untrustworthy people trying to get the most out of your money. However, I didn’t feel that way at all. Bosco was a ve More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bosco Ku, David Wang, Rachel Lao
Mar 23, 2024 -

Volvo of Unionville responded

Thank you Kevin for sharing your experience with us! We understand that visiting car dealerships can be nerve-wracking, but we're thrilled to hear that Bosco made your experience comfortable and reassuring. Building trust with our customers is important to us, and we're glad that Bosco's approach helped alleviate any concerns you may have had. Thank you for choosing Volvo Cars Unionville!

March 19, 2024

A good team of people who helped us with the purchase of our new SUV at Volvo Unionville. Jimmy and Rachel made it a great experience as they were both knowledgeable and patient in providing service and ass More

by kmartin2415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Lau, Jimmy Shen, Aaron Chuang, Rachel Lao
Mar 23, 2024 -

Volvo of Unionville responded

Thank you Martin for sharing your experience with us! We're delighted to hear that Jimmy and Rachel made your purchase experience at Volvo Unionville a great one! It's wonderful to know that they were both knowledgeable and patient in providing service and assistance. We're proud to have them as part of our team and are glad that they could help make your SUV purchase a positive experience!

March 17, 2024

Great experience and excellent service with Volvo of Unionville. Thanks Bosco, David and Rachel for the knowledgeable and detailed throughout the whole process. Really enjoy our third Volvo with them! More

by BL7
Recommend Dealer
Yes
Employees Worked With
Bosco Ku, David Wang, Rachel Lao
Mar 23, 2024 -

Volvo of Unionville responded

Thank you for your glowing review! We're thrilled to hear that you had a great experience and received excellent service at Volvo of Unionville. We're delighted that our Volvo Cars Unionville team provided you with knowledgeable and detailed assistance throughout the entire process. Your satisfaction is our top priority, and we're pleased that you're enjoying your third Volvo with us. Thank you for your continuous support and for choosing Volvo Cars Unionville!

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