"VERY HAPPY CUSTOMER"
Terry is very personal, very honest and respectful. Terry listens to needs and wants and finds the exact car you need. He has everything from Hatchbacks to Trucks. You will not be dissatisfied.
Salesman Terry went out of his way to find me exactly the vehicle I was looking for. Super happy with it. I would recommend this dealership.
"Amazing car, amazing service!"
I've purchased several vehicles from dealerships in the past so I was weary going into the process again. There are some really terrible salespeople out there and I reckon more bad experiences than good. A friend of mine recently bought his Atlas here and recommended I see Manny. My dream car has for the longest time been a VW Golf R and I'm so used to getting the run around from dealers that have ulterior motives. Not the case here! Manny helped me find my Golf R in the exact trim I wanted! I couldn't be happier. The atmosphere at Abbotsford VW was fantastic, the staff were all very pleasant and at no point did I feel pressured or mislead by Manny or management.
"Great Guy Great Service"
My very first VW and could not be happier. I came under bad circumstances as I just got into a bad car accident (not my fault) and my car was a write off. Manny made my experience a great one. He was very professional, caring and very thorough. He made me laugh and put me at ease as I went through the process. I got the extra care package that need to be done in the next few days and it was not convenient for me to get to Abbotsford as I live in Richmond. “No worries” says Manny, he arranged pick up and brought it back the same day personally. Customer service at its finest. I am now a proud owner of a 2019 Fully loaded Silk Metallic Blue Jetta! Vroom Vroom! Thanks Manny!
I had my first ever car-buying experience with Adam on June 30th, 2019. He made it so easy and seamless, and I didn't have to haggle at all. Adam took the stress right out of the mix and immediately put me at ease, and didn't use any high pressure sales tactics on me whatsoever. I was feeling anxious as this was my first vehicle, but Adam was calm and reassuring, and his sales team went above and beyond with making me feel comfortable, safe, and valued. In the end, Adam was able to put me in a vehicle that I loved that was exactly in my budget's range, and I drove home feeling excited to finally be a car owner. A big thank you to Adam and his team at Abbotsford Volkswagen for helping me see a dream come true after all these years!
Other Employees Tagged:
"Wonderful Friendly Staff focused on Exceptional service"
Great staff who work really hard to make sure you are getting a great deal and also getting into the right Volkswagen for you. the Sales team is a great bunch of people who you can tell are passionate about the work and ensuring your happy with your purchase. They are willing to go that extra mile to make sure you are satisfied and that continues after the purchase as well. the Parts and Service staff are friendly and approachable and always willing to help direct you to the right place to get your questions answered. a Great group of people.
Dylan was great to deal with. Easy to talk to and got me a great deal that I'm more than happy with. I will be recommending all my friends to go here.
"First Buy, Won't Be My Last"
Nic got me my first Volkswagen with ease and little stress I can't wait to have fun with my new car. Thanks Abby Volkswagen!
"Man that guys good!"
I recently purchased my first car from Dylan. I had been sitting there drooling over this Red manual GLI, when out popped this guy. I was a little leery at first however after a brief convo we realized we had a lot in common. Not to mention we both loved the same car and not many people like bright red either! I was scared to go on a test drive then Dylan some how made it seem like a good idea! So we drove the car and he explained EVERYTHING!! I instantly fell in love! Before I knew it I was in the finance office and out the door! Would recommend this guy to everyone!!
"Excellent working with sales - Josh. Would recommend him"
- Stone, Robert
I enjoyed the atmosphere of the dealership. I did not feel any pressure to purchase and once I made up my mind, they were able to find the exact vehicle we wanted.
I still have concerns about what was discussed between Kelly and myself.
I bought the car on June 7 and am entitled to a refund from the extended warranty and am still waiting for this refund. This I find unacceptable as I had to pay up front with my credit card, yet the dealer puts the paper work in and there has been no follow up with me as a customer since. This does leave a bit of a bad taste after the excellent way I was treated originally.