Angela McManaman | Page 17

I went it to purchase a new car...Ricky became our salesman. I was all set to purchase a Ford Escape, paperwork was done and I was returning the next day to sign papers. (This was the result of 4 ho salesman. I was all set to purchase a Ford Escape, paperwork was done and I was returning the next day to sign papers. (This was the result of 4 hours of looking at Escapes and getting what features I wanted.) My husband & I took an Escape home for the evening to drive and try out. When we returned the next day, I thanked Rick for all his hrs of patience with me but I did not want the Escape,(I had driventhe Escape but had not sat in the passenger side until that evening.) I was not comfortable in the passenger seat. Rick took a breath and said fine...lets go look at another car. We went to the Edge, I drove it for about 5 minutes, sat in the passenger side---told Rick the seats(both of them) were wonderful and we needed to write up the sales papers today. They found the color, the features, and could deliver it the next day. We returned (the next day), signed the paperwork,and drove home. That weekend we went to a Ford Techology Class to learn how to use "the car". They served food and drinks and had many people there to answer all our questions. BUT, the thing that sold me on the car was when Rick said, "We're not done here until you find the car you want--no matter how long it takes." On a rating from 1-10---with 10 being the best.............I rate Rick a 10 and all the other people that worked on the deal to sell me a car a 10 also. I first went to Jeff (Service Dept.) as he was the person who I had dealings with whenever my Mariner needed maintinance. I trust him and he has never steered me wrong. He walked (not sent )with me and introduced me to Rick. That is service. More

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My experience with Bozard Ford exceeded all of our expectations!!! Jason Leeber was very easy to work with and very professional. Angela McManaman was very friendly and very experienced in her posit expectations!!! Jason Leeber was very easy to work with and very professional. Angela McManaman was very friendly and very experienced in her position. Ovidio Cirtina kept us laughing and met all of our financing needs through what is usually the tedious part of a sales transaction! Keep up the good work TEAM!!! More

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Stephen was very helpful, courteous and cared about what I needed in a vehicle and he did his best to do everything promptly with consideration of my time. He made it possible for me to buy the vehicle I w I needed in a vehicle and he did his best to do everything promptly with consideration of my time. He made it possible for me to buy the vehicle I wanted at the price I could afford. Angela McManaman organized the additional features I needed promptly and with great service and value. Both of these people made my experience at Bozard feel like I was dealing with family. They are great!!! I will definitely be back and I will definitely recommend Bozard to my family and friends! More

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I just recently bought my daughter her first car. Very scary process, putting a teenager on the road. When I met Ricky and Angela, they immediately made me feel comfortable in my choice of a car. They bot scary process, putting a teenager on the road. When I met Ricky and Angela, they immediately made me feel comfortable in my choice of a car. They both have continued to provide great customer service. It was more than just a sell to them, they both truly cared about the safety of my daughter. Thank you both for being YOU! Michele Thigpen More

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