"Great customer care"
I have been fortunate to have Amanda Krug as my Service advisor when I bring My Rav4 in for service. Amanda always goes that extra mile To make sure my vehicle is serviced properly.
- Don Blay
Amanda Krug is a true professional. I hope each time I go to the service department she will be my service advisor, She is a consummate professional. She is efficient, pleasant and helpful.
"New all-season tires"
- J. Baskette
Four Michelin Defender tires installed parts and labour quoted at $730 (final was $723.76) for a 2012 Toyota Yaris and it was done slightly quicker than expected. The staff treated me respectfully from start to finish. The tires were 5/32" tread but I decided to replace after reading about accidents occuring at this tread depth (though I think minimum is 4/32" winter and 2/32" summer) as the tires were original, showing some degredation and I do not use winter tires. I was not pressured to buy new ones. The extended warranty was declined. Bottom line: expectations exceeded.
"an example of professionalism and care"
Rob is always an example of professional care and advice. He always comes through whether it is regarding appointment scheduling matter, parts ordering, or car service issue. He always makes sure that the client is well informed and suggests repairs that are needed, without selling something that is not necessary. Whenever Rob is looking into it, you are in good hands!!!
"I was able to book an appointment it was quick and..."
I was able to book an appointment it was quick and simple. Amanda helped me out with the my service and she was very nice to work with, very professional!
"Amanda Krug was great n on the mark with giving me the..."
Amanda Krug was great n on the mark with giving me the information I needed. Meghan was also excellent in her service. Keep it up!
Other Employees Tagged:
"Emergency service needed"
- Brenda Gardiner
Excellent unexpected service needed...Amanda Krug Service Advisor was excellent...she took my car right in as had no appointment ...treated it as an emergency and vehicle fixed within an hour... concern was explained thoroughly and again excellent work completed
"I always look forward to my visit to ToyotaTown on..."
I always look forward to my visit to ToyotaTown on Wharncliffe. Amanda Krug did not disappoint.
Amanda was friendly, knowledgeable, and efficient. She sat with me to explain the service performed on my
Vehicle and was able to pay her at the same time. Perfect!!
"Fabulous service and sales"
- Dr. Owl
My car had a major service done. It was completed before the estimated time. I am disabled and Amanda offered to have the car returned to the bay rather than the lot which is something I really appreciate. While I was there, Amanda, at my request, arranged for Baz to meet with me about the new 2020 RAV4 Trail/TRD. He will be contacting me when the cars arrive.
I also enjoyed my breakfast at the cafe, something which distinguished TT from other dealership in town, a place, incidentally, much closer to my home, like a half hour closer.
"Very efficient in a timely manner"
Amanda Krug was a very knowledgeable advisor for the needs of my car. She answered all of my questions and advised me of what work needed to be done. She kept me informed as to what was happening to my car. She also made recommendations as to what follow up would be required for my next visit. Thanks Amanda!
Other Employees Tagged:
Chelsea and Dennis in Detailing