Allen Belcher | Page 26

Professional, Knowledgeable and Reasonably Efficient Found a very low mileage GLE. Dwyane Bowen was totally prepared when I arrived and a test drive later we were signing papers. Everyone I dealt with Found a very low mileage GLE. Dwyane Bowen was totally prepared when I arrived and a test drive later we were signing papers. Everyone I dealt with was quite knowledgeable and professional and thoroughly answered all my questions. Highly recommend this dealership. More

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Great order process We ordered a new 2020 GLE from MB of Annapolis and the process was great. Our salesperson kept us updated throughout the manufacturing and delivery s We ordered a new 2020 GLE from MB of Annapolis and the process was great. Our salesperson kept us updated throughout the manufacturing and delivery steps. Everyone we worked with at the dealership was highly professional and eager to make sure we had a good care buying experience. More

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Excellent service, excellent experience! Found a vehicle on line that I was interested in and I contacted Wayne Discus and everything from there went just as I hoped it would. Great experienc Found a vehicle on line that I was interested in and I contacted Wayne Discus and everything from there went just as I hoped it would. Great experience overall and I would definitely work with Wayne again. More

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Great Staff !!! My service advisor, Alex Clothier, is THE BEST! he has helped me understand the features of my new car even when I've gone into the service center wi My service advisor, Alex Clothier, is THE BEST! he has helped me understand the features of my new car even when I've gone into the service center without an appointment. When I take my car in for service he is so responsive to my concerns and follows up in a very timely manner. Derek Nedd has without a doubt restored my faith in the whole process or car buying. This is my second purchase with Derek and I cant imagine going anywhere else or dealing with anyone else. In fact, the entire team over at Sales was GREAT. More

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Awesome experience I went to the above location to purchase the GLC 300, and the sale consultant was everything beyond awesome, he was very professional, friendly and I went to the above location to purchase the GLC 300, and the sale consultant was everything beyond awesome, he was very professional, friendly and so patient and knowledgeable. Speaking with him made our decision so much easier to make this purchase, Mr. Andrew Gallagher is such a great sales consultant. More

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Amazing I had the opportunity to lease a 2019 A-Class Mercedes from this dealership! Damon Scott assisted me in this sale and he was amazing! I had the opportunity to lease a 2019 A-Class Mercedes from this dealership! Damon Scott assisted me in this sale and he was amazing! More

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A repeat wonderful sale experience! Another positive transaction through Wayne Discus, we highly recommend him, no issue whatsoever. Wayne was really helpful at making our GLC replacemen Another positive transaction through Wayne Discus, we highly recommend him, no issue whatsoever. Wayne was really helpful at making our GLC replacement effortless and pleasant! More

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Organisation Mike Hiesener, did a good job doing our negotiations and keep is word. Every body was plaisant even the Lady at the reception. Allen Belcher, the fi Mike Hiesener, did a good job doing our negotiations and keep is word. Every body was plaisant even the Lady at the reception. Allen Belcher, the finance manager keep things simple. At the dealership I found a great team. thanks. More

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Great Customer Service From the time of my first interaction with Casey, we did not feel the typical sales pressure. He was quite knowledgeable of the various class of cars From the time of my first interaction with Casey, we did not feel the typical sales pressure. He was quite knowledgeable of the various class of cars to his patience with our test driving of two of the vehicles. Dean presentation of his financing options was concise and straight forward. He worked with to get an agreeable amount in a very professional manner. On the day of pickup, Casey allowed us again to test drive the actual car prior to signing contracts. Thanks to Allen the closing of the contract went very smooth. A final greeting and congratulations by Asher was a surprise Over all the service here was quit professional and I would recommend this location to anyone looking at purchasing a Mercedes Benz in the DMV area. More

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Pre-owned 2016 GL 350 Ron was friendly, professional, knowledgeable. Ron was very helpful in reviewing the features of the car with us and responded promptly to some follow Ron was friendly, professional, knowledgeable. Ron was very helpful in reviewing the features of the car with us and responded promptly to some follow up questions after we had departed the dealership. Our car was washed and cleaned quite well. He took amazing care of us. We will go back to this dealership just because of the customer service. More

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