Allen Belcher | Page 22

Brian and Allen define customer service. They were attentive, professional, and a joy to work work with. They were kind, respectful and treated me well. attentive, professional, and a joy to work work with. They were kind, respectful and treated me well. More

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Thank you so much Ron and Allen! They really went over and above to make my experience great! Definitely would recommend them to family and friends! and above to make my experience great! Definitely would recommend them to family and friends! More

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Exceptional sales and customer service We were in the market for a late model Subaru Outback, and I ran across a listing on TrueCar for a 2016 that was offered at Mercedes-Benz of Annapolis We were in the market for a late model Subaru Outback, and I ran across a listing on TrueCar for a 2016 that was offered at Mercedes-Benz of Annapolis. The car looked immaculate in the photos so I went to M-BA to take a look. Turns out it looked even better in person. I meet with Brian Sturgeon who answered all my questions, took us on a test drive and never pressured me and frankly put me at ease. I came back a week later and Mia helped me complete the sale as was equally as easy to deal with. But I have to admit that in the past the hard sell comes when you meet the finance people. Not the case at M-BA. Allen was amazing to deal with and took the time to explain my finance options yet not try and sell me stuff I didn't need. Buying a car is usually not a pleasant experience, but working with Brian, Mia, Asher (the sales manager) and Allen (finance) made everything about the purchase stress free and enjoyable. Enjoyable and car buying usually don't go together, but they do at M-BA! Remember we were buying a used (pre-owned) Subaru not a $70,000 Mercedes, yet it did matter because we were treated so well. No hard sell, or upselling, no attitude just simple courtesy and professionalism. I can't thank Brian, Mia, Asher and Allen enough for the wonderful buying experience. More

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I purchased my last few cars from a terrific salesperson named Casey Duffy at Mercedes-Benz of Annapolis. Casey is professional, honest and easy to work with. I am completely satisfied with Mercedes-Benz o named Casey Duffy at Mercedes-Benz of Annapolis. Casey is professional, honest and easy to work with. I am completely satisfied with Mercedes-Benz of Annapolis and Casey and would recommend that when you are in the market for a new or pre-owned car you visit Casey or give him a call. More

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Best Car Salesmen I have ever worked with!!! Easy going, low pressure, and trustworthy. The total package. Highly recommend Casey at Mercedes Benz of Annapolis!!! low pressure, and trustworthy. The total package. Highly recommend Casey at Mercedes Benz of Annapolis!!! More

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Great Shopping Experience We went in looking for a Pre-Owned car for my mother and we can not say how easy the process was. Since walking into the dealership we received great We went in looking for a Pre-Owned car for my mother and we can not say how easy the process was. Since walking into the dealership we received great customer service. Mia was great in showing us the car we were interested in and she made us feel welcomed and at ease. Allen in financing was great too. We got to know us and was really helpful with explaining everything before we signed. If we are in the market for another Mercedes, we will definitely be back. More

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Excellent attention, advice and selection We have purchased several cars through this dealership in Annapolis and have only worked with Brian Sturgeon each time. He is outstanding. As our driv We have purchased several cars through this dealership in Annapolis and have only worked with Brian Sturgeon each time. He is outstanding. As our driving needs have changed, he has provided excellent advice and service. Brian is extraordinary as he listens, reviews new purchase opportunities and then provides honest and thoughtful ideas. We also appreciate his extensive knowledge of trends and opportunities at Mercedes Benz of Annapolis. More

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I bought several cars in many different dealerships and this is by far the best experience Ive had. My initial conversation with Asher was excellent. He was honest, straight forward, and he provided me ev this is by far the best experience Ive had. My initial conversation with Asher was excellent. He was honest, straight forward, and he provided me everything he offered me. I did not experience the back and forth you tend to see in this industry theses days. He truly is a man of his word and that's hard to find in this industry. My sales rep Mia was also amazing she made sure all my questions were answered and went out of her way to make sure that the car I purchased was to my standers she definitely took the time to make sure I was content. I would definitely without a doubt will be coming back here for my next car purchase and will refer Asher and Mia all my contact who are looking to purchase their next vehicle. Thanks, Alejandra T. More

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I came in with no intention on buying yet and drove home in a new GLS450. The sales and management team are by far the easiest I’ve dealt with. I’m returning to purchase a car for my wife in spring. Grea in a new GLS450. The sales and management team are by far the easiest I’ve dealt with. I’m returning to purchase a car for my wife in spring. Great work definitely best buying experience. More

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From the moment I walked in the door till I drove off with my new GLE 43, it was an awesome experience. Thank you For making it so easy. with my new GLE 43, it was an awesome experience. Thank you For making it so easy. More

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