Allen Belcher
Allen Belcher at Mercedes-Benz of Annapolis

Allen Belcher | Page 13

Finance Manager

Mercedes-Benz of Annapolis

324 Sixth St
Annapolis, MD 21403

Contact Me
5.0
361 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

26 yrs, 5 mos

5.0

361 Reviews

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361 Reviews of Allen Belcher

March 06, 2022

Dealership Rating
Employee Rating

Mia Castle gave us superb service. Loved our buying experience with her. Highly recommend her and the dealership. More

by Hank298
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mia Castle

Mar 07, 2022

Mercedes-Benz of Annapolis responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

February 28, 2022

Dealership Rating
Employee Rating

Steve is an excellent service provider. He’s professional and personable! I appreciate his total customer service including follow up. More

by Deverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Discus, Brian Fader, Steve Nevitte , Rodd Bowman, Michael Herron, Bryan Jenkins, Chuck Leyman

Mar 02, 2022

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. If you're ever in need of more help, please let us know! Take care!

Mar 02, 2022

Mercedes-Benz of Annapolis responded

Hi Deverson, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 22, 2022

Dealership Rating
Employee Rating

Darnell Bowens was very professional and was very informative too! He explained to me everything about my car, very nice gentleman.. I appreciate him. Thank you Darnell so much! And I also like to t More

by Eavaactress
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darnell Bowens

Feb 24, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 15, 2022

Dealership Rating
Employee Rating

MB of Annapolis continues to be our dealership of choice. We just made our 7th purchase and it is the professionalism and great people that keep bringing us back even though other MB dealerships are closer. More

by jhstoney673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casey Duffy

Jan 17, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Annapolis! We hope you continue to choose us for all your automotive needs! Take care!

January 03, 2022

Dealership Rating
Employee Rating

Mia C. was knowledgeable, kind, and efficient. She was exceptional and a pleasure to work with. We had been searching for our dream car for several months. We are a family of six and had specific features More

by Herelles
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mia Castle

November 22, 2021

Dealership Rating
Employee Rating

Casey was a true professional and we absolutely loved working with him. He walked us through everything we needed to know from beginning to end. Truly, everyone we encountered at Mercedes Benz of Annapol More

by jamesedwardrice1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casey Duffy

Nov 24, 2021

Mercedes-Benz of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 25, 2021

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2021

Dealership Rating
Employee Rating

I am thoroughly impressed with the level of service Mr. Terrance Johnson provided. His professionalism and customer service was 5 stars. Thank you Mr. Johnson for answering all of my questions with ease. More

by jdjones20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mia Castle , Terrance Johnson

Nov 02, 2021

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Terrance here at Mercedes-Benz of Annapolis! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis

September 25, 2021

Dealership Rating
Employee Rating

Chuck is the standard when comes to comparing Service Advisers. Great job in every way. More

by Gary.whitsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Leyman, Derek Nedd

Sep 27, 2021

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

Sep 27, 2021

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 01, 2021

Dealership Rating
Employee Rating

I have purchased 3 vehicles from this dealership and still have my first purchase. Consequently the last purchase didn't go so well and I traded it 3 days later at a different Mercedes dealership. I am More

by 4aceonline
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Mike Hiesener

Sep 13, 2021

Mercedes-Benz of Annapolis responded

Thank you for taking the time to review Mercedes-Benz of Annapolis; we greatly appreciate your feedback. Your experience with us does not reflect our store process and we apologize for any inconvenience that occurred following your purchase with us. As our Business Manager, Allen Belcher, explained Mercedes would not refund the maintenance plan due to the fact this plan was not cancelled immediately after the vehicle was traded in. If you have any additional questions please feel free to reach out to Allen at 443-875-0475 or abelcher@mileone.com. Thank you again for your time.

Sep 30, 2021

4aceonline responded

To Allen credit, he did follow through with a phone call to us. He said Prepaid Maintenance was not canceled in a timely matter therefore we would not be receiving the Prepaid Maintenance back. We then called Chantilly where we traded within 3 days of purchase from Annapolis. They said the records show it was cancelled the day we traded and Annapolis would have received the check back for the Prepaid Maintenance. All I know is that if I am willing to lose money on the purchasing of several new Mercedes vehicles, the least the dealership could do is to not cheat me out of the Prepaid Maintenance of $1920...particularly when it cant be transferred and a new Prepaid Maintenance has to be purchased again on each new purchase. I would like this matter resolved.

August 31, 2021

Dealership Rating
Employee Rating

Jeff, you truly made my car buying experience one to remember! Your professionalism, knowledge, and patience is what puts you above the rest! One should take note as Jeff leads the way in making a car More

by Daphne Cawley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Cunningham , Jeffrey Sunstrom

Sep 01, 2021

Mercedes-Benz of Annapolis responded

Hi Daphne, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Have a great day.

Sep 03, 2021

Mercedes-Benz of Annapolis responded

Hi Daphne, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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