Alex Clothier | Page 33
Service Advisor
Mercedes-Benz of Annapolis
1920 Forest Dr.
Annapolis, MD 21401
489 Reviews
Write a Review489 Reviews of Alex Clothier
July 11, 2019
Great Service! Even though the service center was extremely busy this week, Alex went out his way to help me with a last minute service and a loaner! Always a pleas Even though the service center was extremely busy this week, Alex went out his way to help me with a last minute service and a loaner! Always a pleasure to deal with. Thank you! More
July 03, 2019
It’s the little things Flaws and all my car is still well cared for here! Alex is always kind and a pleasure to work with! I love his personalized professionalism! He define Flaws and all my car is still well cared for here! Alex is always kind and a pleasure to work with! I love his personalized professionalism! He defines “best or nothing” to a tee! More
July 01, 2019
Tire repair I texted Alex concerning a nail in my tire. I brought my car in and was taken care of in the usual courteous, expeditious manner.Alex gave me the nece I texted Alex concerning a nail in my tire. I brought my car in and was taken care of in the usual courteous, expeditious manner.Alex gave me the necessary updates and is always pleasant to work with. More
June 27, 2019
Maintenance Alex Clothier continues to go above and beyond by ensuring that my experience with Mercedes Benz of Annapolis is a pleasurable one. I know that I’m in Alex Clothier continues to go above and beyond by ensuring that my experience with Mercedes Benz of Annapolis is a pleasurable one. I know that I’m in good hands while having my vehicle serviced and wouldn’t want to work with anyone else. Thank you again Alex! More
June 22, 2019
Service Great customer service 👍 everytime!! Alex is personable and genuine. He always make me feel as though I'm a friend not a customer. He will take care Great customer service 👍 everytime!! Alex is personable and genuine. He always make me feel as though I'm a friend not a customer. He will take care of you. I wish he could control the prices for service but that's wishful thinking. 😁 More
June 20, 2019
Great customer service! Alex is the best Mercedes is like a 2nd family. They take awesome care of me! I just purchased another vehicle and Mercedes totally supported me when I had a recent fe Mercedes is like a 2nd family. They take awesome care of me! I just purchased another vehicle and Mercedes totally supported me when I had a recent fender bender. More
Other Employees Tagged: Brian Fader
June 17, 2019
EXCEPTIONAL , PROFESSIONAL, SERVICE Alex Clothier is a truly exceptional service adviser. He pursued a persistent problem to a complete and satisfactory solution. He earned a "BRAVO ZU Alex Clothier is a truly exceptional service adviser. He pursued a persistent problem to a complete and satisfactory solution. He earned a "BRAVO ZULU" (Navy jargon for "WELL DONE.") More
June 12, 2019
Best service I will only take my vehicle to this location. Especially go see Alex. Alex is a no bs guy and is efficient at his job. Alex is straight forward and ha I will only take my vehicle to this location. Especially go see Alex. Alex is a no bs guy and is efficient at his job. Alex is straight forward and has always had my vehicle serviced fast and out driving and looking brand new. More
June 12, 2019
Exceptional level of service! Old saying "I'd walk a mile for a Camel" translates into "I drive a thousand miles (from Florida) for service, OVERSEEN BY ALEX"! Yes, we coordinate o Old saying "I'd walk a mile for a Camel" translates into "I drive a thousand miles (from Florida) for service, OVERSEEN BY ALEX"! Yes, we coordinate our service intervals with return trips to Annapolis, grandchildren living in Annapolis notwithstanding. If there were a way to rate Alex Clothier (Service Advisor), Mike Herron (Sales Manager) and Casey Duffy (Sales) higher than the option limit of Five Stars, we would. This Mercedes Dealership has a level of Customer Service unmatched by any other dealer we have ever interfaced with over 50+ years of buying and servicing automobiles. No one could receive better service from a dealer, even if owning a Rolls Royce, Bentley or Maserati (God forbid)! More
Other Employees Tagged: Casey Duffy , Michael Herron, All Mechanics / Service Technicians who perform excellent repairs "behind the scenes". The true heros!
June 06, 2019
Service Thank you Alex for renewing my faith in the service industry . You addressed all my concerns and went beyond the expected to help me. It was a pleasur Thank you Alex for renewing my faith in the service industry . You addressed all my concerns and went beyond the expected to help me. It was a pleasure to work with the best. More

