Adam Pellegrin | Page 34

great experience This was a very good experience. The process was simple. No pressure . My sales agent was very kind and really wanted to make sure I was happy with m This was a very good experience. The process was simple. No pressure . My sales agent was very kind and really wanted to make sure I was happy with my choice. More

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Excellent sales service from Sami Hafez at Erinwood Ford Excellent customer service from Sami Hafez on the lease of my new 2019 Mustang GT Premium convertible. I was able to get the car of my dreams at a pri Excellent customer service from Sami Hafez on the lease of my new 2019 Mustang GT Premium convertible. I was able to get the car of my dreams at a price that I could afford. The whole experience was very professional, informative and. courteous. Thanks to Sami, Finanace Manager Adam Pelegrín and Sales Manager Raj Sumra for making this deal happen. A very satisfying and enjoyable experience in getting my dream car. More

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Amazing experience I can't say enough good things about the service I received from Mark and Adam. I was treated with so much care, respect, and professionalism that it I can't say enough good things about the service I received from Mark and Adam. I was treated with so much care, respect, and professionalism that it really helped me through what can be a nerve racking experience. Mark got me into a the vehicle I have been dreaming about for years. He was so patient with me and my family and took so much time to explain every step of the process. I truly felt zero pressure at anytime to buy, and was never talked into something I didn't need or want. I have never left a dealership feeling like a valued customer and not just dollar signs on their paycheck. This place is top notch and I have, and will continue to, recommend it to friends and Family. More

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Purchase of my 2019 Edge We meet Sami Hafez when we visited the Auto Show and felt very comfortable in dealing with him. I was in the process of getting the Edge quoted by ano We meet Sami Hafez when we visited the Auto Show and felt very comfortable in dealing with him. I was in the process of getting the Edge quoted by another dealership in Mississauga and never got the quote that they were going to send me. I liked the way Sami presented himself and the dealership and his knowledge of the product he was selling. He made the purchase go smoothly and looked after all of my questions and concerns. He introduced me to Adam Pellegrin once the time came to finalize the paper work. Adam was very accommodating and made the lease purchase easy, not trying to up-sell or add any other charges to the deal. He did explain all the options that could be included and left the chose up to me. Once the Edge was ordered and arrived for delivery, Rajvir Sumra showed us the vehicle and made the final arrangements to get the Edge ready for Sami to deliver it to us. The day came to pickup the Edge and we meet Mary Murphy, she went through the final documentation and made sure I understood everything and then helped me add the protective coatings to the Edge. In all, I found that the way I and my wife were treated by everyone involved with this purchase was above and beyond what I expected from a car dealership. I would like to thank Sami and the team in making the lease purchase of the Edge a great experience. More

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Quick and easy! Sami Hafez helped me pick out the best car suitable for my needs. He was very professional and charismatic and made buying a car a very comfortable ex Sami Hafez helped me pick out the best car suitable for my needs. He was very professional and charismatic and made buying a car a very comfortable experience. He gave me the best price I could find anywhere! The experience was refreshing and I would highly recommend him. More

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Professional Service Often the car buying experience can be daunting and intimidating. Martin Menzies made my wife and I feel comfortable and at ease with all our numerous Often the car buying experience can be daunting and intimidating. Martin Menzies made my wife and I feel comfortable and at ease with all our numerous questions and concerns. Martin along with Brad Cruikshank were true ‘pros’ when it came to their service and attention to detail without being pushy and we would recommend them and Erinwood Ford for anyone looking for vehicle. More

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Top notch customer service Martin was an excellent sales associate to deal with. He was helpful, informative and quick to answer all of our questions through the process of pur Martin was an excellent sales associate to deal with. He was helpful, informative and quick to answer all of our questions through the process of purchasing a new vechile. We would highly recommend dealing with Martin for sales at Erinwood Ford to anyone. More

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Excellent Service Experience I had a problem with the shifter of my 2017 Ford Explorer. I did not know if it was just the shifter or the transmission too. Although I bought the v I had a problem with the shifter of my 2017 Ford Explorer. I did not know if it was just the shifter or the transmission too. Although I bought the vehicle at Erinwood Ford, I serviced it at a Ford dealer closer to my home. However, that dealership advised I do not bring it to them because they did not have a transmission specialist. I phoned Erinwood Ford and I was originally given a service date a few days later when a transmission specialist had an available opening. I then phoned the business manager, Adam Pellegrin inquiring if a vehicle rental was covered under my extended warranty and explained the situation and that I wanted to bring in the vehicle. Adam advised me to phone the assistant service Manager, Shawn Moon, the next day and explain my situation. I phoned the next day and Shawn booked me an appointment to bring the vehicle for an inspection that day. If required, I would get a vehicle, covered under my extended warranty. I brought it in that day. Chris Scott went over the process and explained the results of the inspection and my semi annual service package. The shifter worked well again. More

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We consider Erinwood a part of our Family We have been coming to Erinwood Ford for a long time now. Rob Ahamad and Victor Nascimento, along with Chris Scott and Shawn Moon in the Service Depa We have been coming to Erinwood Ford for a long time now. Rob Ahamad and Victor Nascimento, along with Chris Scott and Shawn Moon in the Service Department, have taken good care of our family for many years!! Not only is the Ford product a superior one, your staff are 'top shelf' as well. We would never consider going anywhere else for a vehicle!! More

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DREAM CAR I had been wanting a mustang gt for a very long time and Youssef and adam did everything they could to make that dream come true! Extremely friendly a I had been wanting a mustang gt for a very long time and Youssef and adam did everything they could to make that dream come true! Extremely friendly and overall great people! More

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