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Great service - Louis
Bought an Expedition from Sherwood Park Ford. Salesman, Ernesto Bernal made the experience painless and smooth. Love the truck! I’ll deal with them again.
Top Reviewed Specialists At This Dealership
Best experience buying a truck EVER - Robert Clark
From beginning to end, my experience buying my new F150 was probably the best service I’ve ever received anywhere. Joey Jabz was on top of everything before I could even ask questions, was friendly, knowledgeable and just an all around awesome guy to deal with. Jason in finance was very thorough and I left feeling like I knew exactly what I was getting into. Thank you, Jamie and everyone at Team Ford for everything! A very, very satisfied customer.
Awesome experience! - Zoe
Car shopping is not fun what so ever but Kentwood Ford made it a little easier for my other half and I! CJ and Jessica were awesome help and great people to have taking care of us as well as the great finance crew and management!
Used Vehicle Sales
Mo Denny is an amazing salesman. He found me the perfect... - Denise Rosenthal
Mo Denny is an amazing salesman. He found me the perfect vehicle, exactly what I was looking for. I was a little nervous about buying a new vehicle, but Mo made me feel comfortable through the whole process and it was so easy! Mo, thank you so much, you’re the best 😊
New Car Sales Consultant
Appreciated - Cor
The service manager got back to me to help make things right after what felt like was a negative experience. After A good phone call, the manager showed why Koch is a good choice, his care and understanding for the situation was greatly appreciated .
Fair Trade - Madde
We had been looking for a newer vehicle for me. We had been staying with dealerships close to home and had found vehicles that interested us but they were not willing to give us value for our truck. My husband filled out the online what is my trade worth form on the Freedom Ford website and was contacted by Binh in internet sales. In discussion between Binh and my husband it was discussed that we wanted to trade in our truck for 2 used vehicles and wanted a fair value. Binh said that would be no problem. We looked at the vehicles that they had in their used stock, went to their location and test drove the vehicles that interested us. Binh had both our vehicles looked at as trade ins and worked with us to get us a fair deal for us. We now have 2 new to us vehicles and Freedom Ford gave us fair value for our old vehicles. We now have purchased 5 vehicles from Freedom Ford and would look at them again.
Wish I found this dealership sooner - Matthew Oake
Recently purchased a new 2019 F150 at another dealership (Kentwood Ford) and noticed a couple strange noises, one coming from the motor and one from the rear end. This being after they bought my 2018 F150 I purchased 4 mounts before back off me, reason being the truck had a damaged tail gate at the time of purchase that Kentwood agreed to repair. They ended up painting my tailgate 6 times before I finally had enough. This being the time they offered to buy my 2018 F150 back and sell me a new 2019. So when it was time for my 2019 F150’s first service I brought the truck in and asked the team at Kentwood ford to have a look at it. Two days went by and they called me back in to pick up my truck claiming they couldn’t find the noise, so I asked if I could do a test drive with their shop Forman to reproduce the sound for him. Sure enough before we made it out of the parking lot I could produce both sounds for him. We stop back in the Kentwood parking lot where he looks at me in he’s own words and says “You’re not going to like this but that’s completely normal... I’ve had multiple of these 5.0L come back in with this noise”. I could not understand how a truck with less then 8000Km could be grinding and banging, so I figured I’d phone Ford Canada and see what they had to say about my situation. They told me my best bet was to bring my truck to another dealership and get them to have a look, so I did. I brought my truck to Heartland Ford and told them my story they booked me right in and had me a rental vehicle right away. To my amazement they found the issue with my motor right away and the rear end noise shortly after with a bit of digging from there service team (JR); while keeping me updated though out the entire process.
I could not recommend Heartland Ford more to anyone looking to purchase or service a new or used vehicle, their staff are a very friendly and professional with how they treat their customers.
Quick service and fair negotiations - Marles
Dealt with Nic at Ford and he was eager and willing to show me all the Rangers. Hooked me up with one that ticked all my boxes and drove to another province to get it for me. Overall a really good experience
Great experience again! - Steve & Alison
Another service visit and another example of excellent customer service. Very friendly and professional staff who left us feeling like valued customers. We drive past a different dealership to get to Denny Andrews and will continue to do so. Cannot recommend the service department highly enough.
Near T8H 1B4
Retail/Internet/Commercial Sales Associate