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Great dealership - Ralph
I live up north and prices here are quite high. Friends suggested to look further down south.
I was just browsing on Sherwoods website and found a truck I really like. Wally contacted me and for the next few days we negotiated a price. Wally gave me a incredible deal. After driving 2000 km south a saw my new truck all shiny in front of Sherwood Ford.it was awesome to deal with Wally. Great sales representative. Thanks a lot Wally and Sherwood Ford:-)
Top Reviewed Specialists At This Dealership
Retail/Internet/Commercial Sales Associate
Excellent - Fras11213
Outstanding service and great customer service. I was recommended by my friend to come here. I bought my new truck from piyush at team ford. Best dealership in town for any vehicle purchase
Professional and easy to talk to! - ECC1
Professional and friendly staff. No pressure sales. All questions answered to my satisfaction. I ended up buying the vehicle I was looking for. I would highly recommend this dealership for anyone buying a Ford. I was actually referred to them as well and Kentwood Ford did not disappoint. I look forward to the long term relationship with this dealership with my new vehicle. 5 STARS ALL AROUND!
Awesome professional service - Troy
From the very beginning of this purchase through till we drove away in our new 2019 Escape this was an enjoyable, stress free experience. Our salesman Duane was helpful and was able to answer all of our concerns and made the process worry free. I highly recommend City Ford!
Appreciated - Cor
The service manager got back to me to help make things right after what felt like was a negative experience. After A good phone call, the manager showed why Koch is a good choice, his care and understanding for the situation was greatly appreciated .
Happy NEW FORD CLIENT - Crystal and Zach McLaughlin
A great and relaxing experience. All sales' personnel are very helpful and informative. They also work together very well, to ensure a customer's happiness! Mark is great with kids and Derek is super helpful in the used department! Neil is great in finance- he is a wealth of knowledge, and we never felt pressured.
Crystal and Zach McLaughlin
great sales man - Jasonlukey
Salesman was really great ... but when the truck was delivered it wasn’t cleaned inside window sticker residue and stickers stuck all over the truck inside.
Really bad service dept customer service - richardo
Gave this dealership 2 chances and they screwed up both times. Customer service rep's had to be called back several times just to book an appointment. Quick Lane is anything but.... Booked a time and was told a 20 minute wait to get in. An hour later the vehicle was still not even in the shop yet. We have 2 Fords and they will now be going elswhere.
tried to give me a used fob - not impressed
i needed a new fob for my key-less ignition. they told me they had it in stock. when they realized that the one they had would not work, they programmed a used one. i had been offereed the used one already and had declined it but they used it anyway. they told me they would order a new one in and call me when it arrived. wasted an hour and a half of my time, never called to tell me a new one was it.
Near T8H 1B4