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Pre-owned 4Runner - kshamwow
Had such a lovely time car shopping here today! The guys really went above and beyond to make sure I got the right car, and even made sure I could drive away with it the same day! I didn’t feel any pressure to spend money or get extra stuff I didn’t need, and the team was wonderfully honest about the service records and condition of each of the vehicles. I’m looking forward to lots of amazing adventures with my awesome new (used) 4Runner! Thanks guys (I wish I could remember everyone’s name, I apologize!)
2016 Dodge Ram 1500 4x4 - mrmopar25
I cannot begin to compliment enough on how great my experience with Cam Clark has been. Simply outstanding customer service from both Gary (Credit/Business Manager) and Salesman Steve Parsons.
With my previous purchase of a 2015 Ford Escape to now a 2016 Dodge Ram, you have a loyal customer forever!!!
Thanks to everyone
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2019 GMC Sierra 3500 - K&CBooth
Wayne Ivan conducted the sale to us in a very professional manner.
His service was exceptional and we appreciate all he did to make the transition easy.
We took our 2005 GMC SIERRA 2500 in for service only to find the cost of repairs needed were more than anticipated, so we decided to purchase a new 2019 GMC Sierra 3500.
Wayne was there for us by phone and in person.
Friendly, prompt service with an added touch of tansparency - Lair
Austin Gibbs is very friendly, professional and prompt. He arranged for an oil change for my Chevrolet Equinox and suggested a tire rotation etc. During the tire rotation he discovered a nail in one tire. This was repaired.
He took the time on two occasions to keep me informed.
I was able to get back in time to pick up my wife from Yoga class!
New Murano - Nette
I was not expecting anything when I went there but Angelo helped me out with the vehicle that I really want. He was very very helpful and very easy to talk to. He made us feel welcome and gave us a very comfortable feeling all throughout the time that we were there. Everything happened very fast. They even got me loaner car since I traded my vehicle in their dealership. By the way, they gave me a very good price for the trade in. David Torres, Justin and Grant were very very helpful. Awesome guys. I will definitely recommend you guys to others. Kudos!!!!!
Fast and Amazing service . - Sunnyday
This is the 3rd time i have bought vehicle from them . This time i needed fairly new vehicle . As my credit is not good. These guys got me 2015 jeep wrangler (40,000 km) just under my budget.
Thanks Amerie Novosad for good customer service as i kept changing my mind.
Keep it up.
Jacob Walliser is the Guy .... - QasimQadeer
I just bought my first NEW car in Canada from Country Hills Nissan dealership. I met the perfect guy for the job, Jacob Walliser who not only understood my situation but addressed all my questions in detail.
Jacob was very knowledgeable, kind, accommodating and knew exactly what I was envisioning for a vehicle. He got the price down to just right and also showed me the service and detailing department.
Exactly what I wanted - Kerryw
I have been a customer of Northland VW for the last 15 years. Jamie delivered exceptional service when I went to inquire about the 2019 Tiguan. He listened to my needs, throughly walked me through all the features and differences in lines to ensure I found the best fit. I felt heard, valued and was not pressured to purchase.
Jamie took his time to evaluate and present an offer on my trade in with fairness and equity. I was able to get a great deal on my new Tiguan and could not be happier.
I highly recommend Jamie and the VW Northland team for all your car sales and leasing needs. Jared and Manou made paperwork and process super easy.
Thank you. We are loving our new VW!
Another Great Experience - The McNeils
Just picked up our Second vehicle, Jeep Gladiator from Airdrie Chrysler. As always the experience went very smoothly thanks to Adam, Ryan, Sean and Dale. Thank you TG for a great delivery experience. We are loving the new ride so far!!
Lying for Sales - User
Went to dealership at Crowfoot Hyundai in Calgary in April 2019. Spoke with our salesman about purchasing a new vehicle. The dealership offered me a 2019 Santa Fe and was told it was brand new but odometer on car as per there spreadsheet stated it had 4400km on it. I was kind of shocked and I thought it was new car. Sale managers said oh it is new car 2019 but with 4400km on it. We asked if we could wait for a brand new car to arrive at dealership and they said oh we just ordered our new 2019 models and it would take up a month or more depending where it was coming from. The dealership and I filled out the offer to purchase and agreed to a price. I put money down to secure the vehicle (as Mgr said this only was to ensure it doesn’t get sold to anyone else) Went back a few day later to sign the loan documents to find out that the mileage now has gone up to 6198km on it. I asked how, did this happen? The finance manager I will get this fixed. He came back and told me oh the best we can offer you as compensation was 2 free oil changes. (Complete joke as a oil change is worth no more 50bucks) reluctantly I agreed. On the day we went to pick up the vehicles and the first thing I notice when we were going through the vehicles with my salesman was the mileage was now at 11041. I told my salesman the was unacceptable and said how does this happen a car I put a down payment on increased in milage by 4800km in 5 days? He was shocked as well and went to get the sales manager. He (Manager) first said we are sorry and first we will provide you with a free detailing. Told him that the SUV is no longer new this is used. He said well the best we can do to offer you 0.12/km and offered me was $1200 as compensation. Told him that was not good enough when you stated that this SUV is supposed to be new. I countered with $2000 and sales manager said that is to much and we would lose money with this car and we as a dealership can not afford these losses. We agreed as compensation at $1500. Told sales manager that I wanted oil changed done on the car they agreed to this but did not offer me a mechanical inspection on the vehicle or provided me up to date services records. They did however try to provide me service records on the day of purchase but, when I discovered the date on this was from March 2019 the sale manager stated oh these are not the right ones, I said interesting same VIN as my vehicle as on paper. He stood in silence and then said oh we will fix it. Was called by the dealership 1 week later after this about another situation and asked for the offer of purchase and all other docs as I was only provided with what I need to register the vehicle and drive away. Called 2 weeks after that to ask for the documents and was ignored. Went to dealership on the almost a month later to asked for documents in person plus the service records. The sales documents were not provided for another week about to my surprise when I reviewed the service records it stated on 7 March at 6198kms the vehicle had a oil change and then on 27 May the new mileage listed on the SUV was 6200. They dealership did NOT update the kilometres on the day of purchase to the proper amount.
Finally Blue Link, when I purchased this vehicle, I was told that BlueLink was free for 5 years from the date of purchase so when I did get my access to this it, my vehicle was actually activated in Oct 2018 not May 2019. BlueLink stated to me that when the vehicle is brought to the lots is the day that BlueLink is started. So instead of 5 full years of free service with BlueLink I get 4 years and 4 months free.
I would NEVER recommend this dealership to purchase a vehicle (new) through to anyone as they lie to the consumer, fail to provide a consumer with information on vehicle, fail to provide proper information on products, and finally failed to properly keep updated records of mileage of vehicles they sell to a consumers.
excellent service - CD74
It was my first time leasing and Max (salesman) and Wil (finance) took time to explain to me all the details I needed to know. Because of a surgery, they will deliver my new car at home this week. Service, service and service! I rarely saw that from a company. These 2 guys are awesome.
The worst experience of my life - yes I got screwed 123
I'm still having nightmares after dealing with these guys. BE AWARE, don't sign anything or give them your money until you get absolutely everything you need otherwise there is no going back and you can say goodbye to what you were promised! Totally unprofessional, classless high pressure sales with zero service. Not only that they were not flexible on their pricing, they also were unfair on my trade-in. In addition very ignorant about the existing body damage and even more so when more issues surfaced within the first week of delivery. I was practically called a lier and shown the door. The salesman was decent but had no say whatsoever, it was all dictated by the manager who is a real high pressure sneak. Also the financing leaves a lot to wish for. Documents and signatures were missed. After rushing me in to get it finalized the vehicle wasn't even ready for delivery. I had to wait an hour before being able to drive off. After all was said and done they were even too cheap to put a full tank of gas in. I was warned but I really wanted the car so they had me by the xxxxx and afterwords offered not even a single word of apology for all the screw ups and emotional stress they caused. A very bad establishment, be sharp and aware if you absolutely must deal with them.
Sold me a car with a salvage without disclosing it. - Fordgirl420
They lied to me said it was in a minor fender bender it had a salvage done. The headlights dont work because they rewired them and didnt do it right. They also gave me a clean safety only its not safe its actually unsafe and needs about $4000 in work. Chris the manager knew i was a single mom in school and my grandmother was helping me out and he ripped us off. I cant afford to fix it and they refuse to help
Exceptional! - Jen
The service department is superior. Ziad, Shannon and Dean are always so approachable and very friendly. The service department really helped me out last week. I was sitting in my car for about an hour with the radio on and talking on the phone. The battery died and it was soon time for me to pick up my son. I was close to Honda so they quickly came to me and boosted my car. This is so appreciated! Thank you.
Some false advertising, but good overall - Reshma
Recently bought a 2007 Toyota Rav4 from here. The salesman Matt was very professional, and did not pressure us at all, unlike the other dealerships we had visited. Phone calls were returned promptly and all questions were answered. A small area of damage on the rear bumper was fixed up as best as possible free of charge before the vehicle was given to us. However, there was some false advertising going on I later realized. The ad posted online claimed that my vehicle had automatic lights and heated mirrors, but I discovered that both of these were missing upon returning home. I'm quite disappointed about this, I would have given 5 stars otherwise. I would recommend Carsco to others, BUT make sure you check that everything on the ad is actually true!!
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