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A wonderful experience! - cdkmiller
I recently purchased a "new to me" vehicle from Honda West. This dealership was recommended by several people and I now know why. They were outstanding!! From the moment I walked in to when I drove my car off the lot, I had a wonderful experience. Both Ian and Curtis took the time to answer all of my questions (I came in with a list) and offered valuable information and points to consider, based on what I needed. Their customer service, knowledge and advice was fantastic and much appreciated. I never felt pressured!! I love my car and highly recommend Honda West and team!
Heritage Honda Connor and rest of staff - ddillman49
I had a great experience at Heritage Honda. Connor the sales Representative was excellent. Before I drove away with my new car, he explained how everything worked, showed me around the service area and their great movie area. Ben - Manager of sales, explained what I was paying for and made the figures work for me. Linda, finance, explained everything in detail. I can't say enough about how great everyone was. I would highly recommend them and did to my daughter who also wants an HRV in the next few years.
Dave Anderson - Grandmother
I was most impressed with the kind and honest support Dave Anderson gave me today. My Honda Civic is just over a year old and had been purchased after I had been wiped out in my car by a cement truck. Consequently I have done little driving and had little knowledge of my car. Dave took me out for a drive and shared so much about what my Honda offered me. I was in total awe with all he showed me in such a clear and understanding way. He loves his Honda and kindly demonstrated this love by showing me all my Honda had to offer me. I have never had anyone share so much so competently. I look forward to using my car to its fullest potential. Dave Anderson is a very knowledgeable and caring individual who helps the more mature driver learn to use their car with all the options that are available. Never knew my car had so much potential. Dave also shared with me that I could watch videos at home showing me what my Honda is equipped to do. Thanks Dave Anderson, you are one super person. You make walking into a car dealership very welcoming and relaxing.
Excellent Service - Raj Mazumdar
For the last few visits at Village Honda, my Service Advisor has been Aidan McIntaggart. I am truly impressed at his handling of my car issues at those instances. I have never before had a service advisor that is so technically knowledgeable. To add to that, the listening skills, customer service attitude, personable demeanor, pleasant and courteous mannerism, attention to detail, follow-up and closing – it is difficult to find the blend of all those qualities in the correct balance that Aidan possesses indeed. He made sure that I was fully satisfied before I left their service shop each time. He takes the time to explain about the different details of the service performed on my car and why they were necessary rather than just straight-facedly quoting/reading those out of the work-ticket. And at the closing, I do not feel ‘pressurized’ into making further commitments for a future service event; just a sincere reminder for only the crucial service events is what I am given – just the way I prefer it to be. Hope he is going to be my dedicated service advisor for the next little while… also, wishing him all the best.
Excellent team and great customer service!!! - mcar
It was a great experience as always. Marianne did an awesome job, very patient with us from start to finish. Kelvin very efficient and pleasant as always. And Kyle, very detailed and knowledgeable. Team did a commendable job! Will recommend making your vehicle purchase here.