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Scammers and bullies - Mary Ann M.
I intended to buy a new vehicle which was not in stock from this dealership. I paid the deposit on the evening of Saturday. The dealership did not provide any copy of the documents that I signed, neither was an agreement about the deposit and its return was provided. On Monday morning, when the finance guy called to let me know that my credit has been approved and that my order would be processed, I informed him that I am cancelling my order because of financial constraint. At that time the dealership has not yet processed the order since my credit has just been approved, but the dealership refused to return the deposit that was paid. The sales representative James Koroll even tried to force the sale. These guys are bullies and unethical. I will file a complaint against them with the Financial and Consumer Affairs Authority.