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A GM Loyalist Converts to RAM! - Sean Holla
Incredible service, knowledge, understanding of customer needs, blends exceptionally with a superior product! The Laramie with additional features suggested meets our needs perfectly! Thanks JL!
Very poor customer service inparts department - Brian Bertrand
I went to the local dealer to inquire about putting a trailer hitch on my vehicle. I have for the most part owned dodge products for the last 18 years. The parts counter acknowledged me, stated be there in a minute. Poor attitude by the parts person was noticed by me. I stood there for about fifteen minutes while the service person continued to do the same to others that called by phone. This person has no idea about customer service and seems irritated by having to deal with customers.
2018 2500 Ram Truck - Very disappointed
Was told they fixed it and checked it out on computer said it worked. Truck didn't even move from where I parked it. Problem still not fixed. Was sent a review on my phone. Wrote this . Was called and ask to remove it cause I didn't buy my truck there and it hurts there reputation. It shouldn't matter where I bought my truck. But like I told him I did go there to purchase a truck but they low balled me on my trade in by $3,000 where as the other Dodge dealer gave me what it was worth cause they have to re-sale it. It was only 3 years old. The Doyle guy that called me said you didn't buy it off of us. But like I said what does that matter I am supporting Dodge. If no one buys Dodge there wouldn't be dealerships. The people were nice there that's why I gave a star. But lied to me a number of times even about my coverage and what was wrong with my vehicle the first time. Its brand new. When I first brought it in less than 2,000km. My seats don't heat up. They don't take care of your vehicle they scratched the metal with there boots inside my driver door bad and a little on the passenger door. Who does that???????? No respect for other peoples belongings.