104 Ontario Mazda Service Centres

If I could give this dealership 0 stars I would. I use to... - Trey

If I could give this dealership 0 stars I would. I use to go here for a simple seasonal tire change because my car is a new Mazda. They have damaged my vehicle twice while changing the tires which doesn’t seem that difficult to do. First time they bent the disc and I drove it 7 hours back home which could have been dangerous. The second time they bent the body above the tire. The owner refuses to take responsibility for the damages even though he wrote me saying “ if they did damage the car they would have told you” .... funny that they DID NOT each time. I also watched the mechanic try to open my door while on the hoist, in which the door hit the hoist. I do not recommend this dealership since it isn’t profession, they don’t treat you very nicely especially if your a women. Thank god this isn’t my primary dealership because my main one treats you like VIP.

so bad. - Christopher Nik

so bad. stay far away from them. fixed my car than 2 days later the new parts failed.

Azhan is a liar and very shady. - Khalid

Azhan is a liar and very shady. Do not take your business. He will lie about all the information to get you to sign the deal. For a sales manager I have never experienced this anywhere else

Did you actually do the work? - stelt

Took Mazda in to be serviced. Brake service and Oil Change. It was a snowy icy day. When I picked up the vehicle it was in the same spot with the same ice hanging off the wheels and no smudge marks on any part of the wheels...same dirt too. How do you take wheels off and do work like that? Price was higher than quoted too. Complained to Mazda Canada..

Great Service - David

Brought my 2013 Mazdaspeed 3 in for a engine light issue. Turned out to be something quick and easy. I was very satisfied with the service I got, my service advisor was great at keeping in contact with me throughout the three days my car was in and the technicians were amazing, very knowledgeable on their product and had no problem talking to me directly about it. Very honest staff and felt comfortable with my car being there. Very happy customer ! Thanks a lot guys !

Top notch dealership! - sweetlouisej

Top notch dealership! Anita in Service is one of the best and takes great care of you, you won't be disappointed!

_PARTS Several months ago I was looking for an Air bag... - dgjacques1

_PARTS Several months ago I was looking for an Air bag ECU for a 1996 Mazda Miata. I had tried Owen Sound Mazda because it was closer, but it was no longer available. Then someone told me Bob at Guelph Mazda was very knowlegeable so I called him. He verified interchangeable Pt #'s and gave me a used part website that eventually led to me finding the ECU I needed in New Jersey. None in Canada. Installed the used ECU and warning light was out. A long road but final success. Thank You Bob, you were very helpful. Glenn J.

Took my mazda (under warranty) for a small repair. - Taru

Took my mazda (under warranty) for a small repair. The talk started with the dealership charging diagnostics fees. They wont tell u about over the phone when you book the appointment. After some resistance they did agree to look at car with a quick comment that most likely the repair would be chargeable. Took it a different dealership. The dealer fixed the car in 2 min. Beware of these people - this dealership seems to be in business of minting money - doesnt give mazda like experience. Really sad!

great dealership. - bob

great place to have your Mazda serviced, great staff, and good price, will return. shopped around Ottawa for prices on a part needed, and they beet it by a mile, saved me more than $300.00, so if your looking for a great Mazda dealership give them a call, you won't be disappointed.

For the parts Department, Great service! - tim

For the parts Department, Great service! I have purchased many parts at different dealerships over the years. I had the pleasure of dealing with Jason in parts. He took the time to explain the extra parts I needed to complete my project. I highly recommend asking for Jason when you are sourcing parts for your next DIY project. Excellent knowledge and the service was great! Tim

I left my Mazda 3 with the service dept. - Lily3

I left my Mazda 3 with the service dept. as the engine check light came on, with no other issues. I was told that I required a new Engine Control Temperature sensor and that the cost would be $450 plus tax! Seemed high for a sensor so I checked with my husband. The sensor could be purchased for $35 and was reasonably easy to replace. I cancelled the service stating the quote wasn't reasonable. They still charged me $146 for the diagnosis, a full hour labor for a 5 minute reading. After I picked up my car my husband checked the coolant level and it was very low so we topped it up and the engine light came off. I was quoted $450 +tax for a $20 fix. The service department cannot be trusted or don't have a clue what they are doing. Don't waste your time and money going here, they will rip you off.

Very Unhappy with purchased extended warrenty. - JH

I purchased a new Mazda3 from Llalo and paid $$$ for a full extended warrantee. I always had scheduled service done by them. The car is still under warranty and the factory Installed Infotainment Centre failed. They repaired it by upgrading the software and CHARGED ME!!!!! What good is an extended warranty? The staff at LLalo is always pleasant, but be careful. Sorry to say I'm shopping for a new car and Mazda is off my list.

I did my first service fron leaves mazda and it was a - Binse

I did my first service fron leaves mazda and it was a great service by the whole team. I am so happy about the service and they did all the things exactly the professional way. I got the video of my car while they were doing the service. I am so satisfied about the video and it is very helpful for all the customers. Again I need to mention Alex for all the services and responsibilities that he did for the my car and today Jackson also did a very good help for me to do the service in a very good way. Again thanks for the team and I strongly suggest this place for Car (Mazda) lovers and keep going team. Thank you Binse Joy