61 Ontario INFINITI Service Centres

Close to home and office clean and friendly staff okay - gary

Close to home and office clean and friendly staff okay good looking dealership with lots of vehicles

We experienced very efficient, timely, friendly and - vmckinnon52

We experienced very efficient, timely, friendly and professional service at the Woodchester Infiniti dealership in Mississauga.

Very well organized service department the whole team - tom

Very well organized service department the whole team makes me feel comfortable have my vehicle repair at Infiniti of Willowdale. Great job

Highly recommend the professionalism of this entire team. - Sheryl

Highly recommend the professionalism of this entire team. Mark Dorcas went above and beyond to expedite the repairs on my truck and ensure I had it back before the holidays. I even got it a day earlier than anticipated! Their care and concern for my vehicle was also extended to my well being. His team mates were quick to answer my questions when Mark was busy with another customer. They all knew what was happening and what stage my repairs were at any time I called. It really set my mind at ease. I can't thank Mark enough for his time, effort, energy and genuinely caring nature.

Been with GI since 2017 for two vehicles. - gmdemelo

Been with GI since 2017 for two vehicles. Always have a moment when there to talk with Andy & Mike who are representative of the dealership's service & goodwill.

Friendly knowledgeable service team. - poulter

Friendly knowledgeable service team. They treat you with the utmost respect and want to make you happy.

I been in this dealership for my service and winter tire - Jcdosano

I been in this dealership for my service and winter tire installation.so far they are good they update me for my vehicle.and they provide me a loaner if I needed.

I wrote already in the. - aenglish

I wrote already in the.beginning.about the friendly and professional staff. …I also answered all questions.

My horrible experience with Myers Infiniti started since - AliW

My horrible experience with Myers Infiniti started since I bought my 2017 Certified Preowned QX60 in 2021. It used to go in intermittent limp mode from day one, but that was very rare. Hence, it was very hard to reproduce. I was also new to CVTs, so reading on the internet made me believe that's just how CVTs are. I brought my car back the 2nd or 3rd day after buying, but obviously, they couldn't reproduce the limp mode since the issue was intermittent. However, I wish I had known about obd-ll scanner at that time. Because now, whenever the car goes into limp mode, it shows one or two codes that are present despite the engine light being off and its the same codes which keeps coming back from the past 2 years. I dont understand how they were able to CPO that car with this issue present. Anyway, December 2021 was the first time engine light came on, and since then, engine light had come on numerous times, and they kept on replacing parts using the hit and trial method. Every time, while fixing one issue, they would mess up something else as well. For example, once they messed up a metal sheet in the bottom, which made a clanking noise, and I had to go back immediately but they were all done for the day. Once, I dropped my car with a working wiper fluid pump but got it back with the pump not working, so again, I had to take my car back and even had to pay for the pump. Once they caused an oil leak, which they were not able to find in 2 or 3 visits and I had to provide them evidences of oil leaks with pictures, videos and finally with a tray filled with leaked oil. And every time they would use their hit and trial approach, they would call it a good will, and they had to get it approved from infiniti canada, wasting more time on approvals. I mean, come on.. this started in 2021.. right after buying this suv... when the car was in warranty. I PAID FROM MY POCKET FOR THE CPO WARRANTY. The worst part was they were never able to reproduce the issue unless I reproduced it for them and took my vehicle to them right away on my way to work or any other important trip. I have missed so many trips and spent money on rentals in 2023 because of this poor handling of my issue. In short, the workmanship is horrible. I would definitely not recommend anyone to visit their service department. You can see from the pictures below that I had to visit them 30 times in 2023 alone. Can you imagine going to a service centre 30 times?? Can you imagine telling your boss 30 times that you are going to fix your car because it has broken down again?? And again? And again? This is the worst decision of my life, buying an infiniti and that too from Myers. Despite all this, I thought I would let it go and not leave a bad review because their service manager, John, is a good man and he gave me a loaner during the last few trips. But the reason I am writing this is they messed up my AC this time. I mean, their techs seem highly incompetent. The last time I got my car back, the issue was still not 100% rectified, and on top, my AC stopped working too. Now they are going to say its not their fault because I got my car back in Jan 2024, and its March, but who would have thought to test the AC in January? I believe it definitely is their poor workmanship, just like all the previous times. My AC was working fine until September 2023, when I dropped my car for the first time to drop the engine for sprockets replacement on bank 1. From Sept 2023 till now, I did not need my AC and my car made more than 5 long trips to infiniti (two of them were over a month), and they dropped the engine twice, which most likely messed up my working AC; given how incompetent these techs are who made me come back 30 times in a year. I am never going back to them, but to people thinking about an infiniti and buying it from myers ottawa infiniti, or getting your vehicle serviced here, please read this review before making your decision.

Great location, awesome service and again Lukas is really - sequealyggeia

Great location, awesome service and again Lukas is really awesome to work with and very honest tells me what needs attention right away , friendly environment

great atmosphere, All of them are kind and considerable - duyetnguyen25

great atmosphere, All of them are kind and considerable for customer...I got a pickup and delivery home.Thank you

Their great, Chris in the service department Is very - pelosocastles

Their great, Chris in the service department Is very professional and mindful of his customers needs was able to provide me with a loaner during the time my vehicle needed parts for the work required. The mechanic that looked after my car explaining what had to be done and upon completion satisfied my questions

First time visit, will definately return as the service... - highlander.construction

First time visit, will definately return as the service and staff were ecellent. The dealer ship was more than willing to complete the warranty work even under lockdown condtions.

The service at this dealership is excellent in terms of - anowaczek2481

The service at this dealership is excellent in terms of the quality of work they do and the professionalism of their staff. My 2020 Rogue SV which I bought in May initially had a few small issues which required attention. Over the course of two service appointments everything necessary was attended to meeting my full satisfaction. In particular I would like to single out Cory Racine for his positive attitude and consistent attention to detail.