179 Ontario GMC Service Centres

Juan (Service Manager) your remarkable work stands out. - Reihaneh

Juan (Service Manager) your remarkable work stands out. I’m forever grateful. Thank you immensely!

I took my car in for an oil change and seasonal tire - Chris

I took my car in for an oil change and seasonal tire swap. The service I always receive from Greg and the team at Peter Smith is professional and excellent. It is for this reason that I continue to bring my car in Peter Smith for servicing. Thank you Greg.

Had a great time dealing with Matt at finch Chevrolet. - Mathew Allain

Had a great time dealing with Matt at finch Chevrolet. He was very easy to deal with and helped us get into a new truck. Good vehicle and solid staff.

We have purchased a vehicle from Bill and he was great , - judykyle2542

We have purchased a vehicle from Bill and he was great , but the most important thing he and his wife did for us was take the time to stop and save our precious pup from a busy highway. All around good guy ( and gal) and we couldn’t thank you enough.

Great accommodation in all facets of visit is the key... - campbellshdwe

Great accommodation in all facets of visit is the key here.! Good work with friendly service.

Kristyna Davis is the type of service advisor a customer - Veggielen

Kristyna Davis is the type of service advisor a customer wants to work with. She provides clear, understandable information on your vechicle and offers guidance on what if any activity should be completed. She is also excellent in communication and very knowledgeable about the business.

I would like to thanks Jonathan A Service Manager for all - Rich Wilkie

I would like to thanks Jonathan A Service Manager for all of the assistance. He has gone the extra mile to help me with the maintenance of my car. He is patient, knowledgeable and always available. Please thank Julian in service for all of his help. He is always eager to assist me when I arrive at the Dealership. He also is very knowledgeable, patient and listens carefully when you describe a problem with the car. He always delivers the car when promised. It is because of Jonathan and Julian I bring my car to the Leggat Dealership on Rexdale Blvd. Thanks again both of you. Richard W (Orange Corvette owner)

Great service especially the extra touch of bringing my - Dpcscott

Great service especially the extra touch of bringing my vehicle back inside the service port as it was raining... nice.

Always good service. - Prmcmurray

Always good service. Team Leo has been enjoyable to work with and always gets the job done. Thanks again

Great service today from Louis Kataras and diagnosing - fredmcwilliams

Great service today from Louis Kataras and diagnosing team to quickly get me back on the road again

I have been taking my truck for services since I bought - fernando

I have been taking my truck for services since I bought it in 2016 as the dealer that I bought the truck from were not very helpful. Addison on Eglinton has been exceptionally good with my service appointments. Two weeks ago after taking it for an oil change, I came home and park the truck. Three days later when I needed to go out, I checked the oil before I start the truck and it was to high. Went back to have them look at the oil. Once they checked the oil, the service manager came back to me with an attitude saying that everything was good. He went on to tell me that I don't know how to check the oil. I explained that I do know how to check it and his reaction was that "if I know how to check it, then I must be blind." When I got home, I checked the oil once again. The level was better but I noticed that the oil was brown. I didn't want to go back so I took it to a private mechanic where I had them do an oil change. I did not tell them that I just had it done at the dealership as I was too embarrassed. When I picked up the truck, they were amazed how bad the oil was dirty, and had too much and they asked me when was the last time I hade it changed. Did Addison on Eglinton never drain the oil and never changed the filter, or they just put more oil? That would explain the oil was too high and too dirty.

Excellent fast response to my problem. - rmcshane2012

Excellent fast response to my problem. Excellent listening and solving. Very impressed and will go back if needed. Fix-it Auto is the place to go.

Easily made an appointment. - Realshar4

Easily made an appointment. Friendly service department. Made sure to consult me if there was other work to be done..

Customer service was informative and kept me up to date - OT

Customer service was informative and kept me up to date on my vehicle. Greatly appreciated their calls.

Highly recommend the professionalism of this entire team. - Sheryl

Highly recommend the professionalism of this entire team. Mark Dorcas went above and beyond to expedite the repairs on my truck and ensure I had it back before the holidays. I even got it a day earlier than anticipated! Their care and concern for my vehicle was also extended to my well being. His team mates were quick to answer my questions when Mark was busy with another customer. They all knew what was happening and what stage my repairs were at any time I called. It really set my mind at ease. I can't thank Mark enough for his time, effort, energy and genuinely caring nature.

Gateway is where I bought my Camaro in 2013 and the only - John

Gateway is where I bought my Camaro in 2013 and the only service Center I have ever taken it to. I have had a couple of incidents in regards to issues with the car such as fading stripes that they fought me about changing claiming it was because they were an after market product but the car was bought with them on. Their customer service has gone from average to horrible in the last couple years. No room here to mention all of the issues. Last issue I’m having with them now is the car has a 10 year no rust guarantee and there is rust around the rear wheel well but they never informed us about having a paint inspection every two years but it’s been two weeks since they looked at the car have not bothered to contact me and let me know where I stand with the repair. They said they would contact me in 2-3 days. The tech said at the time that they are very unlikely to repair it but I feel they should still honour me with a response instead of neglecting to deal with me. Just another example of their poor customer service!

I was told, by this Dealership, a "minor repair" would be - apeinc

I was told, by this Dealership, a "minor repair" would be covered by warranty. I followed up several months later to see if the part was delivered and then was told it will NOT be covered by warranty. I hate being lied to and now wonder if the extended warranty is even worth the paper it is written on. I would not recommend this Dealership to anyone. If this is how they handle Minor issues, I dread having to deal with them for a major issue. I hope GM did a good job building this vehicle, because this Dealer does a bad job handling warranty issues.

My Service Rep, Luciano Rotondo I have dealt with since - bluesuit6508

My Service Rep, Luciano Rotondo I have dealt with since 2017. That involved my late 2017 Acadia purchased there and my present 2018 Acadia bought used elsewhere. On my visits for service he has always kept me updated on the status of my vehicle whether I chose to stay at the dealership or go home. I know some repairs take more time than others. Additional problems that have cropped up, he has always called me, detailing them and the costs involved. Overall he has an excellent rating in my opinion.

Money grab and a pompous staff for sure as stated in the - jdenommee

Money grab and a pompous staff for sure as stated in the comments. If you are not knowledgeable about vehicles they will take advantage. This dealership preys on people who don't know better and are trusting them to be honest. This dealership had me leaving and returning with new problems each time I came in for service or an oil change for the last 4 years. Coincidence or bad luck until the last 2 oil changes were both leaking due to sloppy work . The last oil change was performed 1 day before leaving on a trip to northern Ontario leaving me stranded in Sturgeon Falls ON - no oil in vehicle. Vehicle had to be towed from Sturgeon Falls to Sudbury where it was discovered that the oil filter was cracked - either already damaged or cracked while changing the filter. Either way this was the second time and difficult to believe it was a one off being the second time in a row. John Bear did not want to be accountable and laid blame on GM for defective filter. John Bear also insisted that the engine light that remains on since the oil leak was completely unrelated to the drive from Hamilton to Sturgeon Falls without any oil left in my vehicle ??? I now realize that much of the service that I had done on the vehicle was likely unnecessary - such as spending over $1200 including a discount to have all the lines changed under vehicle 3 months earlier which did not resolve clunking issue. Clucking was in fact due to loose bolts underneath after returning with the same complaint - they didn't see this during the inspection and decided the line needed replacing ??? I was then charged to have the bolts tightened - nice. They said I must have have had work done somewhere else because they never touched the bolts ??? The positive comments on this site can only be made by knowledgeable customers that the dealership is unable to rip off. This is the 3rd vehicle purchase through John Bear - that's what you get for being a loyal customer. Hope this helps someone.

Great Experience - mtrlba

I went to addison earlier in the year to test drive the buick encore. Kyle and the team at addison were super patient with the process and we came back to purchase it a few months later. It was a smooth experience and they did the best to provide us with what we wanted! Highly recommend them!

These guys nearly blew my engine - Rick

I had purchased a car and brought it to them for a full checkup. two weeks later as i'm driving the engine coolant light comes on. I had no leaks and the radiator was only half full. No to mention parts they changed that my mechanic told me would have cost me half the price. Total neglect in their part. I wouldn't bring a wheelbarrow there for service. I bet Canadian Tire has better mechanics. No more dealerships for me. Find a good mechanic and save lots of money!!!

great dealership service - brian

I run a business and time is very important to me. fast and efficient. ònly recommend what is needed. service is done right and would recommend highly.to all who need their vehicle fixed right the 1st. time.