152 Ontario Chrysler Dealers

Was interested in a 2018 Subaru Brz. - Jason Nguyen

Was interested in a 2018 Subaru Brz. David Lao, who I messaged through text message, claimed that in order to hold a vehicle, I must put a 1000$ deposit down and sign a bill of sale to HOLD the vehicle. I asked him if signing a bill of sale mean I will purchase the vehicle, he says no unless financing gets approved and the deposit will be refunded if the financing didn't go through. I sign the bill of sale, because there was no bank contract regarding my financing. I tell him the next day I'm no longer interested. He says I will not only lose my refundable deposit, but I'm obligated to purchase the vehicle under the bill of sale contract. Yet, he never messaged me back regarding my approval, making me assume they will send me a bank contract regarding my financing which conveniently, he mentions that it JUST got approved. He says it's no longer in his hands and I gotta talk to Dan. I call Dan, and he says it's a done deal and I can only talk to the used vehicle sales rep to get the final say, which CONVENIENTLY he won't be in until the next day. Extremely condescending folks who are looking to scam people. These people are so desperate for people to buy their xxxxty cars WITH an accident history that they will force you to sign a bill of sale to "hold" a car. Last I checked, Daniel McMullen the authorized rep, never signed the bill of sale either and there was no financing contract to sign. A signature by the carfax claim was not signed either. Never gave them a void cheque. They are trying to scare me from backing out of a "purchase", and I refuse to be bullied into taking it. They want me to jump through hoops to contact the right guy instead of just giving me back my deposit and live to sell the car another day. I hope you read this, and give me back my deposit. I've never been forced to sign a bill of sale to hold a deposit at ANY other dealer that I talked to. They were 100% refundable. Even after signing a bill of sale (which I didn't), a dealer told me I could get my money back without any issues. So stay clear of these guys. They are not worth your well earned money. Any dealer that needs to pull a stunt like this don't deserve a penny. They better be kissing my feet and cooking me hot meals every night before I consider forgiving them, let alone buying from them.

I’m a a proud new owner of a great Dodge pickup! - KramerDoodle

I’m a a proud new owner of a great Dodge pickup! Doyle Dodge found me the best deal! Thank you Dave and Darren!

Please run away from this dealership. - sanju.thomas.be

Please run away from this dealership. The worst service and the worst employees. They kept my van at the dealership for 3 months and were always irritated when you asked them about the status. They do not update the client if there is any new information, and when we call them they are very rude. Finally, I got back the van. I am never going back to that dealership again!

Very dissatisfied with the service at the dealership. - Zookeeper

Very dissatisfied with the service at the dealership. Went in early in morning, not busy, no other customers around. I had a part in my car to replace a faulty HVAC but that was not my concern, I probably could have done that myself. My main concern was car not starting on occasions and I wanted mechanic to check codes etc before any work was done. I asked service person “ could you have the mechanic talk to me first so I can explain what my problem is”. I went and sat in lounge. 15 minutes later they come and tell me my car is done. I said I wanted to talk to mechanic to tell him my problem. He had not dealt with my issue at all. The lady I had asked to do this just sat there and pretended not to pay attention, explain or apologize It wasn’t until I got in her face and said I told you, that she said a very weak and insincere “Sorry”. Went into show room to talk to the general manager, sales person said he would handle it, he listened to my story, went into service bay, but nothing was solved. Will not be back for service or new vehicles

They are very nice until you have an issue with warranty - Whoknew

They are very nice until you have an issue with warranty on their product, then the face turns and you will be disappointed. We have bought multiple vehicles from lakeridge, something must have happened through covid because they have lost it. Incompetent shysty crooks is what they are. Completely disgusted with there attitude and service. Would not recommend to anyone. Never going back.

Chantal and Andrea were a great team, a pleasure to work - cleigh68

Chantal and Andrea were a great team, a pleasure to work with. A lost part of business is follow up, communication, let’s remember why a business succeeds, it’s based on your clients. These younger women really appealed to my age for developing a personal connection. Chantal will forever be my car salesperson, where you go, I’ll follow! Yay! Faith in humanity RESTORED!

It was my 5th truck I purchased, my first time from - Matt

It was my 5th truck I purchased, my first time from Pickering Chrysler , and it was my best experience yet! My sales person Keith , went above and beyond his duties ! I guarantee my next purchase Will be with Keith at Pickering Chrysler !

Great service. - rlanglois

Great service. Always helpful. Cam is fantastic and arranges service for my two Rams to accommodate my schedule. Mechanics are excellent and my vehicles are always serviced and returned clean. I would recommend them to anyone who need s a vehicle serviced.

Brought my car here for repairs after a collision. - Jay Reece

Brought my car here for repairs after a collision. Great service, ubered me to the rental company and back to pick up my vehicle. Great work and done on time. Ryan Tran was extremely helpful and transparent and communicated any concerns along the way. All in all great service I would recommend these guys for your vehicle needs! - Jermaine

I purchased a vehicle privately and asked if they had any - Bob

I purchased a vehicle privately and asked if they had any service records there was a sticker in the window. She was happy to oblige

Downtown Chrysler: A Monument to Terrible - Mike_eh

Downtown Chrysler: A Monument to Terrible Service Downtown Chrysler has pushed me to my limits, and it's high time I share my excruciating experiences to warn others about the abyss of customer service incompetence. My first taste of their ineptitude was a previous visit when I brought my vehicle in for a "Daytime Running Light Out" warning, along with an overdue oil change. To my dismay, when I picked up the car, the warning light still taunted me, as if the mechanics had simply ignored it. Moreover, they failed to reset the oil usage, so I continued to receive overdue oil change alerts despite the recent service. My latest ordeal with this wretched establishment began on Tuesday, September 5th, when I called to book an appointment for yet another warning light, this time concerning the shifter. I brought my vehicle in the next day, and by Thursday morning, they informed me that they needed to order a part. To add insult to injury, they casually mentioned my car might not be ready for the weekend, leaving me stranded. In response, I requested a courtesy vehicle or a rental. They assured me it would be arranged. Friday rolled around, and my assigned service advisor mysteriously disappeared, ignoring my inquiries about the courtesy vehicle. Frustrated and desperate for transportation for my birthday weekend, I reluctantly rented a car myself. It took a whole week for them to return my vehicle to me on Wednesday, September 13th. While the service manager apologized and promised to refund my rental fees, another week passed without a word from Downtown Chrysler. I left messages for the elusive service manager, only to be met with silence. When I finally reached him, he cited personal issues as an excuse for his negligence, conveniently overlooking my predicament. Once again, he pledged to refund my rental fees promptly. Another Friday came, and with no refund in sight, I escalated my complaint to the General Manager, who, after expressing his remorse for their failures, pledged to expedite my refund. He assured me that I would receive it within a few days. A torturous week elapsed, and I grew weary of waiting. When I contacted them, the GM claimed that Finance had reached out to obtain my banking information for a direct deposit. I informed him they failed to do so. I had had enough and refused to disclose any financial details. Instead, I demanded a physical check. As of now, they allege said check is on its way, but given Downtown Chrysler's track record, I won't hold my breath. In conclusion, I implore you, under no circumstances, to entrust Downtown Chrysler with your service business. Their incompetence knows no bounds, and they certainly don't deserve your patronage. Regarding reviews, they owe me stars for my extraordinary patience in not sharing this nightmare sooner.

Christopher was very professional, honest, and great to - Gloria

Christopher was very professional, honest, and great to do business with. There were a few bumps in the road to finalizing the purchase, but he made sure everything was taken care of and all issues were corrected.

Great staff! - emmanortega12

Great staff!I had a great experience financing a vehicle there. The staff was great and very approachable, Mr. Leigh was an awesome person to communicate with he was easy to talk to and great at his job.

Prices are ridiculously high. - B.inretirement

Prices are ridiculously high. Will never return for service or to buy a new vehicle.

Title: Nightmarish Experience at BayKing Chrysler: A - edwankthetank

Title: Nightmarish Experience at BayKing Chrysler: A Cautionary Tale Rating: ⭐️ My recent experience with Bay King Chrysler has been nothing short of a nightmare, and I feel compelled to share the details of my poor dealings with this dealership. The series of events began with the purchase of our brand-new 2023 Longhorn Ram, which quickly turned into a saga of incompetence, breaches of confidentiality, and unprofessionalism. The first red flag arose just two days after taking possession of the vehicle, when the dealership contacted me to demand an additional $500. This unexpected charge was attributed to their own mistake in miscalculating a licensing fee. It's astonishing that a dealership of Bay King's supposed caliber could make such a blatant error, leaving me questioning the competency of their staff. As if the financial inconvenience wasn't enough, the situation took a nosedive when I discovered a breach of confidentiality by one of their salesmen. In what can only be described as a shocking violation of privacy, my personal phone number was disclosed to the individual who purchased the truck I had traded in. This revelation was supposedly to facilitate the transfer of the extended warranty into the new owner's name, a task the dealership had initially refused to assist with during the sales negotiation process. Attempting to resolve these issues, I reached out to the Sales Manager, only to be met with a string of excuses and a lack of accountability. Subsequent discussions with the salesman revealed a concerning level of audacity, as he chose to communicate solely through text message. Despite my attempts to address the breach of confidentiality and the unresolved financial matters, my call and text were ignored. To add insult to injury, the dealership received an overpayment on my traded-in vehicle, and despite promises to rectify the situation, the outstanding funds have yet to be returned. It is alarming that a company entrusted with significant financial transactions and sensitive customer information could display such a lack of professionalism and accountability. My experience with Bay King Chrysler serves as a cautionary tale for potential customers. The dealership's actions have left me disillusioned and frustrated, and I strongly advise others to exercise caution before engaging in any transactions with this establishment. The lack of transparency, accountability, and professionalism exhibited by Bay King Chrysler has certainly tarnished their reputation in my eyes. Eddie

They sold me a lemon. - Patrick

They sold me a lemon. Also I bought their aftermarket warranty for like $5k and when I tried to make 3 different claims I was denied, because it wasn't listed on the covered parts in the fine print. Like the whole emissions system wasn't covered also the boot part of the drive axle was covered. I also bought the rim and tire after market warranty... they would only cover $150 weld repairs on the rims, but refused to replace the whole rim. I brought the same rim in like 3 times and they only cover like 3 times for repairs for a total of like $700, but I paid way more for the warranty. I bought 3 high end vehicles off CarHub since 2017 to 2022 and they still gave me very poor customer service for a repeat customer. I bought Mercedes GLE last months off another dealership a couple months, no complaints with the service or car. I heard the car business is slow right now because of the economy, they could have made money from this car lover and repeat customer, but they lost me. I am tired of being sold lemons, bad service and buying crappy after market warranties. Stay Away!!! Oh I forgot the last vehicle I bought off them was a Porsche in the beginning of hot summer, I picked up the vehicle drove across the street to my buddy who wanted to see my new car, he pointed out that the rims were cheap aftermarket rims!!! With Winter tires on them!!!! I drove back to the dealership, and told the manager, he said that he would order new tires for a good deal, and of course nothing happened. by the way Porsche tires and rims costs $7k from Porsche. It was summer and I had on Winter tires., so I had to drive all the way to the west end of the city to get appropriate tires. SMH Ended up buying new rims too. SMH I also told the sales guy to please check my oil levels before I picked up my vehicle. Like 30 hours after I picked it up the "check engine oil" light came up. SMH 48 hours after pickup another check engine light came on.. a serious one. But that is another story. STAY AWAY FROM CARHUB!!! Beware. If you have to for some reason, then make sure you dont buy any of their aftermarket warranties and make sure the factory warranty is still remaining on the car!!! Just stay away!!!! By the way I traded in the Porsche to another dealership in less than a year, when they did an inspection of the vehicle, another problem was found and they wanted me to pay for the $3k part from Germany before they took the trade. SMH The tire warranty shenanigans that I mentioned was for a totally different car that I bought off CarHub, a BMW 6 Series Cabriolet. I just have learned my lesson from that experience.. luckily it had the factory warranty on the rest of the car. SMH Oh also when you want to talk to a manager about your problems, they wont return your phone call. I had to Google the owner of CarHub, think it was a guy in the USA and I had to DM his Instagram about what happened. SMH Still nothing from him either LOL. I am lucky that I got money to waste and the economy was better in 2022. I feel sorry for a person who isnt as lucky as me and buys a vehicle from CarHub. Especially during this poor economic situation. Beware, go somewhere else!!!

I found the sales manager to be a con man. - John

I found the sales manager to be a con man. The owner obviously doesn't care about selling vehicles. Way over MSRP prices. The vehicles can sit on the lot and rot as far as staff are concerned.

They don't honour their warranties. - Dominic.Gouveia

They don't honour their warranties. Noah M is very unpleasant to deal with...stay away.

Service provides no customer service. - Scottreith

Service provides no customer service. Car is never ready when promised. My 2 hour service call took a day and a half for a recall. Not only that, the recall required the DEF fluid to be removed and replaced. I was charged $30 for a jug of DEF to be put in. According to the service manager, Chrysler only provide 1 gallon of DEF and is not enough to test the system, so they had to add another jug. I received the truck back with the same amount of DEF as I had when I took it in. They offered to remove the DEF and refund me the $30 dollars. I guess throwing away the DEF is better than providing customer service. Very disappointed.

Could not be happier with the service. - Mike

Could not be happier with the service. Well it was pricey but service anywhere is and new vehicles are way pricier so gotta keep this truck going…. Main thing is problem fixed properly and promptly. I had a coolant leak that another dealership looked at twice and could not diagnose. I brought here and they identified the issue in like an hour,, recommended the fix as well as a few other things ( clean injectors and front brake work) . I said yes to all, got my truck back - runs better and no leak and brakes better. I’ve had issues here in past ( but mechanical repairs are not all simple), but I do see they are trying - at least on service side. So I will be back Thanks guys Mike

Terrible! - Stucatz

Terrible!! They looked at my 2500 ram 2 times for a trailer notice on the dash that wasn't clearing. They also said there was a recall for a computer upgrade. They told me I needed a new trailer sensor. I waited a few days for the part and returned my Ram back to them for according to them a 1 hour fix. I knew something was wrong when I didn't hear back until 5 hours later. They couldn't fix the issue. When I picked up my truck, they said they were in touch with engineering and they would get back to me. I'm still waiting after 5 days. Also when I asked if they did the update for the recall, the woman at service replied " you didn't need it". So basically Raceway Chrysler soaked Chrysler for 2 warranty calls and did absolutely nothing for my truck. I brought it to my mechanic, he fixed the issue in 10 minutes. That's why people including myself have no faith in dealership service. Trust your own mechanic. The dealership is useless.

If I could rate the service department at this dealership - Denyelle

If I could rate the service department at this dealership a ZERO I would. I took my dodge ram 1500 into for servicing because the outdoor cab light kept flickering repeatedly on the dash and started to drain my battery to the point where my vehicle kept dying. I figured I would take it to the dealership since they would be best at fixing the issue if there was a wiring problem. After hooking it up to the machine they determined it keeps flickering because the light bulbs were out. They put new bulbs in and gave it back to me saying the issue was fixed, charging me over 150$. I picked the truck up and it died in my driveway again the next morning. I took it back the next day and they then claimed it was because the button was getting stuck in the cab, causing the light to stay on but they didn’t have the part and it was going to be another 225. I drove out of the dealership and the engine light came on so I circled back and made a bit of a “scene”. One of the mechanics asked me what is wrong and I explained what happened. They said they would take a button off their rentals outside to see if it worked. Long story short it obviously didn’t fix the issue meaning they tried to charge me for something for no reason. They then said would work with me and get me a rental so I could go to work and would fix the wiring (the “new” issue) for free but it would be a few days because they’re really busy. They never called me after I left to get me a rental or fix the issue. They had the AUDACITY a month later to phone me that the button I clearly didn’t need was in and that my oil change was due. I told them on the phone I would NEVER come back here because of their crappy service. They just said “ok have a nice day” never asking what happened. I took my car to another shop and they told me it was just a battery issue that it is tripping the truck because it’s under 9 volts. They told me this is one of the easiest problems to fixed and asked me about random flickering lights/engine lights coming on without me telling them it happened. They also printed out the report and gave me a new battery. I’ve haven’t had any issues with my truck since. Thanks for ripping off a woman dodge. I would never ever recommend taking my vehicle here and never dealing with Eric the service person in my entire life.

Went in for a piece of mind appointment for 9 am after 3 - Buddx

Went in for a piece of mind appointment for 9 am after 3 hrs truck was still not done. Was pretty disappointed as I needed it asap.went to ask about it but was given no real reason for delay. Whats the sense making a appointment! Got frustrated and left without any work being done. Disappointed!

My Mississauga had my Journey from August 2023 BEFORE the - A. Rose

My Mississauga had my Journey from August 2023 BEFORE the warranty was done to repair two things, the driveshaft and the radio/nav system. After going to them for MONTHS to report the problems, they finally agreed to change the radio/nav system and the driveshaft. My truck stayed there for almost FIVE MONTHS! I went back on several occasions and in the fall noticed the interior was covered with leaves (pic) because the sun roof was left open. The truck was not drivable, so it was basically parked and forgotten, oxidized brakes and all. I finally got my truck back a couple days before the new year and noticed the noise was still there. Called to report the issues and took it back after the new year to do a test drive with the mechanic who fixed it. I was told they fixed some parts on the passenger side and will order the parts to fix the rest of the driveshaft on the passenger side and IF the noise continued, THEN they'll order the parts to fix the driver's side. I asked why not fix both at the same time and was told warranty might kick it back, so best to do one side at a time. Three weeks later, the passenger side is completed and the noise is still there. I call to ask them to order the parts for the driver side and was told by Elvin, the service manager that the dealership paid to complete the fix of the passenger side so I was on my own to fix the driveshaft on the driver's side. Elvin, the same service manager who kept reminding me there were others who have been waiting six months for parts and I was at least lucky to have a loaner that I waited weeks to get which, based on the level of the warranty I had, I was supposed to get same day. The picture shows the current state of the driver side driveshaft. It's leaking oil, same thing that happened to the passenger side and because My Mississauga is so scammy, they sat on this problem for months running the clock on the warranty, fixing one side of the problem and sending you on your way . But you're to be grateful that you got a loaner and one side of a two sided problem fixed. Oh! and scraping the oxidation off your brakes and 10% discount on a future oil change. Such a generous service manager.

We just purchased a truck from them. - ngoyette647

We just purchased a truck from them. The experience we had with Joel and Mitch gave us was outstanding. These two young men were great to deal with. They answered all our questions didn't rush us we didn't feel pleasured into anything. What a great experience to but our truck here. Thank you again Pembroke Chrysler The Goyette's

A very solid service experience. - DLee

A very solid service experience. I had a bit of a frustrating technical issue with my radio that was not resolved initially to my satisfaction with some minor disagreements between mechanic, front desk, and myself. That being said, the manager addressed the situation promptly, replacing my radio completely with upgraded model, and arranged for a special shuttle arrangement when I had difficulty driving back to dealer for the repair. I’ve also had a few service events over the past year on my aging Caravan, and each time. the front desk staff, (Jenny in particular for me) have been courteous, friendly and prompt with their communications.

Take your money elsewhere! - Graham Cramp

Take your money elsewhere! They sold me a BRAND NEW Ram, loved the vehicle, however 7 months later I find out it has $25k+ in damages recorded against it on Carfax. The entries were never disclosed to me during the buying process, I'd never have bought the vehicle if they had been. I went to the dealership to seek a resolution and all I was told was "we'll see you in court". Take your money elsewhere, don't do business with these people.

My recent encounter with Lakehead Motors' service - tony

My recent encounter with Lakehead Motors' service department was disappointing and concerning. Despite not purchasing from them, their predatory practices were evident. They demanded an immediate $400 oil change for a recently certified car, exploiting customers' lack of automotive knowledge. This blatant attempt at extracting unjustifiable charges highlights their disregard for fairness and integrity. Avoid Lakehead Motors' service department; their deceptive tactics prioritize profit over customer trust.

I purchased a 2023 Charger Daytona from John Tourianis. - AlexN

I purchased a 2023 Charger Daytona from John Tourianis. Everyone was saying there was no possible way he would be able to get one built for me because they are in such high demand in the US. Well he proved everyone wrong. I get compliments on my car all the time. I absolutely LOVE my car and have John to thank. He’s one of a kind.

I want to give 0 if I can. - Ah

I want to give 0 if I can. The manager of the service department is horrible, very rude and not helpful. Don’t bother ask anything, he gets very frustrated and annoyed with simple questions. I’ve never had such a bad experience with any other place. Take your car somewhere else and save yourself the headaches.