103 New Brunswick SRT Service Centres

We had never dealt with CYV and unfortunately we could - solidfamilyunit68

We had never dealt with CYV and unfortunately we could not get in to where we are use to frequenting with our vehicle. I was in a panic and called to see if I could get in. After I had been transferred at least 3 times i dont think the receptionist was exactly sure what i wanted I finally got to speak with someone. She was very kind and professional and did her best to fit us in at an appropriate time. I believe we dealt with the manager when we got there. Very nice man as well. I think her name was leeanne. Thank you

I am very satisfied with Kia and the people that I met so - rocky

I am very satisfied with Kia and the people that I met so far. GREAT!!!

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Always so friendly, prompt and efficient. - Mellie

Always so friendly, prompt and efficient. Fix the issues - fair pricing , always take my SUV there!

I had questions about my ev so they told me to bring it - Dan

I had questions about my ev so they told me to bring it in for service.. couldn't answer the question so charged me for a service call! Saint John figured it out in 5 mins free of charge. When I went back to the Fredericton dealer The new service manager was rude and tried to hide the fact he didn't know anything by being dismissive, arrogant and making things up in front of a waiting room full of customers...who left in embarrassment. Shop foreman was a decent guy and the salesman were good otherwise this rating would have been a zero.

I wish that when I get my oil changed that it wouldn’t - Euclide

I wish that when I get my oil changed that it wouldn’t take 1hr plus they take the car outside and they don’t come get you before 1/2 hr later

I never had any issues with Honda Moncton until recently - Thomas

I never had any issues with Honda Moncton until recently when I had my 2015 Accord‘s rust repair done at their local body shop under their rust proofing plan. I agreed to have all rust removed even if I habe to pay extra. After over two weeks with the car in the shop (no rental was included), it came back with part of the rust still remaining under the front driver‘s side door. Also, there was a huge amount of fine, possibly toxic, dust all over the interior! They obviously did not clean up their mess after they were done. Honda said they will have the body shop reach out to me but I haven‘t heard from them in 5 days now… I will never use their services for body work again, there are better shops out there!

Service was not good. - jer-wilson

Service was not good. Always had good service in the past while car was under warranty with the free maintenance package, once the free service was done it cost 139.99 plus tax for an oil change on a corolla. They said it needs brakes at 50 thousand km, needs air filters that are way overpriced, time to trade for something new that is not Toyota, at the very least it will be the last time I ever walk into that building

Fair dealing - WascallyWabbit

Brought my car in for an MVI, was told it needed new rear brake pads. Considering the dealership in Fredericton told me 5 days ago that I needed new pads AND ROTORS which would have cost me an extra 250 or so, on top of the pads, I am glad I waited to have it looked at here in Moncton. I mentioned the rotors to them (here in Moncton) and they said they looked fine. This is the kind of treatment that makes you want to give more business to a dealership, even if they are 90 minutes away. Kudos!

Jessica pitre - Josee1975

Toujours tres souriante avec une belle personalitee prete a repondre a nos question et nous aider merci encore je vous recommande jessica pitre pour vous aider tres gentille

Toujours reçu un bon services rapide et fiable avec - royshan2000

Toujours reçu un bon services rapide et fiable avec Martin ou Robert de chez Hyundai Bathurst.

Not good at all, every appointment not kept for example... - Blake

Not good at all, every appointment not kept for example 11am oil change 1130 still not in. Truck appt no call for pickup go to get it and third closed.

Tried to sell me a $5000 transmission for what was a... - Cranky

Tried to sell me a $5000 transmission for what was a $500 part that I told them to check. The factory trained guy didnt want to investigate just replace.

Top Notch Service. - East Preston

I wish to express my appreciation and offer sincere thanks to those that had worked on my truck today. The direction and attention to detail for a problem that I had with my truck was dealt with fast and below my anticipated budget expectation. To have the problem removed and at a lower cost would be good reasons for posting this, but most important was the manner that Clark personnel had dealt with an out of province customer. A tribute to the 100 years in service...and confidence that you will have another 100 years. Thanks. Brian Mintus

very ignorant service department - yellow jeep man

Last week our new Vehicle was towed to this dealer with a flat tire which was covered under our tire warranty . the service department told us that because we didn't' purchase our vehicle there we would have to leave it there and they would fix it if they had time when asked for a ride to work we were told "we are too busy walk or call a cab" it was about a mile . the next day we went to get our vehicle they had put on our spare tire did not fix our damaged tire we had to demand our tire and rim to be returned ... NEVER AGAIN will we darken the door of this dealer ..

Mechanics leave boot marks, fingerprints, paper towels in... - Himself

Mechanics leave boot marks, fingerprints, paper towels in car. They change settings on odometer. Very unfriendly. Car taken in at 0800 back at 1830. Estimated time to be 4.30 Will not use again.

Good telephone service when ordering parts - debbast

Called to order some part. Jeremie gave me a very good service. Explained the availability of the parts needed. Thank you will be doing business with you again.

Great people equals great service. - Carla Kingston-Floyd

We traveled from Cornwall ON to Saint John NB to purchase our 2016 Jeep Wrangler after being very disappointed with the selection in our local area. Dobson's special order our vehicle and we were thrilled to bring it back home with us. Unfortunately, we had a small paint problem with our front fender and they helped us get in fixed at a shop in Cornwall as the local jeep dealer told us to take it back to NB. I am sorry to say the problem returned after a few months, but here is where the story gets better. We stopped into Dobson's while in NB on a family matter. They had zero notice that we were coming,but they gave us a new vehicle and had our Jeep repaired at their location while we were home. Anyone can sell a customer a new vehicle, but it is the service after the sale that makes a customer for life. Thanks to Erin McQuade and John Burchill for all of your help; we will see you for our next new vehicle purchase!

Ignorance with ford diesels. ripoff!! - Jaychang

Brought my 7.3 e450 to for diagnostic, low power symptoms. They checked the wiring harness linked to the idm and said it wasn't the cause, among other things checked. Paid $800 for 4 hours. They couldn't solve the problem, I could afford to pay for additional work. A diesel friend of a friend Joe, worked on it and found a broken wire in the harness between idm and pcm. It's fixed!! Downey ford service are the worst garage for diesel, they know nothing, period!! They even said I had bad fuel at the end.. unbelievable!! DO NOT TAKE YOUR DIESELS TO DOWNEY FORD IN SAINT JOHN! (The parts department are the best)