27 British Columbia Volkswagen Service Centres

VW Maple Ridge is outstanding ! - Sylvia

VW Maple Ridge is outstanding !!! The service department is the best !!! Doug Dacosta is always so helpful !!!

What a great dealership and the people there top notch. - xx

What a great dealership and the people there top notch. Like Yogesh, who ever hired him deserves a raise! Along with him, he's simply the best in the business of service hands down.

Great team, excellent service and sales. - M

Great team, excellent service and sales. 30yr customer. Steve is my go to guy for cars as he delivers what is expected and always with a smile.

Breanna in service is terrific she has helped me with all - mille050

Breanna in service is terrific she has helped me with all service and is wonderful

Friendly and helpful - Gwmp43

In twice for warranty work , fast and friendly service . front desk helpful , provided ride to mall and pickup when job done. Heartily recommend for repairs .

Brought my 2014 Q7 for repairs. - Victor A

Brought my 2014 Q7 for repairs. First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told it’s still leaking and I needed to replace my power steering cooler and it would cost a further $1500 plus tax. Was suspicious so brought my car to a local Audi specialist (not a dealership) to get a second opinion. They diagnosed the problem as a loose clamp. Strange how the clamp was loose!?!? Shop repaired it for $100! Went back to Downtown Audi for an explanation. They downplayed it and refused to admit they did anything wrong. You can formulate your own conclusions. STAY AWAY!

Was having a bit of trouble with opening a door - it - spaceystar

Was having a bit of trouble with opening a door - it wouldn’t! Brought it into the Chilliwack VW dealership to ask a question. Mike and his service team were right on it - they answered my questions, took a look and scheduled an appt within a very short period of time. Brought it in to have a mechanism replaced and wow - no charge!!! Mike is an EXPERT when it comes to all things mechanical on the VW and his team is friendly, helpful and very responsive. I will be going there for all future servicing!

By far the best dealership in the valley everyone treats - carole1hall

By far the best dealership in the valley everyone treats you like family no high pressure sales tactics service dept is great . There are some dealerships in this valley that could learn alot from you guys. Absolutely a pleasure.

Absolute worst customer service I have ever had. - aub1324

Absolute worst customer service I have ever had. The service manager has been there 25 years though. You don’t have to ask him he will tell you !

Recently I guided a friend of mine to a Golf Sportwagen... - Mike W.

Recently I guided a friend of mine to a Golf Sportwagen at Harbourview . The trade in transaction was very uncomplicated and without pressure. Sean (the dealer principal ) was nice enough to have a chat and Sean in sales sealed the deal . This is still a family run business and it really shows . Subsequently I have just had a service of my own Golf R and found that end of the operation to be at least as efficient and welcoming. Thanks to Iain and Jay . I rate this place as amazing , almost like a bygone era .

Unbelievable Service - Nav

Unbelievable customer service. Extremely happy with my Jetta and they went above and beyond to ensure that I got the best deal possible. Extremely happy with my purchase

Awesome Service Department - hiroanz

The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.

Do not trust the Certified PreOwned promise. Less than a... - Cheryl

Do not trust the Certified PreOwned promise. Less than a month and we’re having issues. Asked for a full re check when we had to take the car in the first time. Refused. Now it’s back a second time. They loan you a vehicle half the size of your own with absolutely no attempt to be helpful.

Words experience ever with service, they didn’t fix the... - Carlos

Words experience ever with service, they didn’t fix the noise that my car have, I payed 550 bill and my car wasn’t even washed, I would highly recommend never go to this dealership service !! I’ll never come back here!!

Very Good! - JoMax

Appreciated the service being completed within estimated time, and the service Tech's (Jason G) extra helpfulness, noting his input on my paperwork, and replacing burnt out running lite. The problems were solved 1st time around.

I can ‘t say enough about the service I have received at - helen.Lowenthal mimi

I can ‘t say enough about the service I have received at Vancouver Volkswagen. My diesel Jetta was insisting on showing a dash light indicating engine malfunction. It took four visits and long repair sessions to find the problem but Chris and Chad got to the source and after an almost total engine rebuild my car is now as good as new…. seriously. Chris is both courteous and knowledgeable. I highly recommend VVW .

Will not deal with Vernon VW ever, ordered another key - UnseenAcres

Will not deal with Vernon VW ever, ordered another key FOB for my car, they sold me a knock of FOB at VW price of $350. They couldn't get the FOB programmed to work, wanted me to spend another $500. Went to another company and it was done within 30 minutes but I had to put out another $150. Could have ordered the knock off FOB myself off amazon for $100. No gesture of compensation or refund made by the company.

Just placed an order for a new battery from these guys, - Emily Cable

Just placed an order for a new battery from these guys, spoke with Brooke in the parts department and she was so helpful and kind, absolutely amazing to deal with.

I've been with Cowell since 2005. Probably one of the... - raymondwilburwong

I've been with Cowell since 2005. Probably one of the best VW dealers in Lower Mainland. Cowell service has been reliable, open and decent, and dependable all this time.

MATT, MICHAEL, MICHELLE SANDY,&ALL THE TEAM: YOU ARE THE... - ROLAND

MATT, MICHAEL, MICHELLE SANDY,&ALL THE TEAM: YOU ARE THE GREATEST. KEEP UP THE EXCELLENT PROFESSIONAL SERVICE. I WOULD GIVE YOU A 10 START RATING

Gavin from parts and services got our vehicle fixed and - DamienD

Gavin from parts and services got our vehicle fixed and taken care of asap. Had an outstanding experience and would 10000% recommend to friends and family.