18 British Columbia Mitsubishi Service Centres

My 2020 Mitsubishi stop running in Merritt, BC and was - kardo

My 2020 Mitsubishi stop running in Merritt, BC and was towed to Langley Mitsubishi for repair. I called the service department for update, they told me still working on it and waiting for the parts to be replace. I called again they told me the new parts is not the problem. I ask them to call me for update but they did not and did not return all my calls. Forth week received a call that my gas tank has diesel on it. The towing company put diesel on it. It takes them a month to diagnose diesel on your gas tank. Maybe their mechanic is not qualified to handle Hybrid vehicle. I ask for courtesy or rent a car to use but no help from them. The previous owner WOLFE Mitsubishi has an excellent service. They lost one customer.

Since purchasing our vehicle, your service department has - bobpark22

Since purchasing our vehicle, your service department has been very punctual, professional, and accommodating, they truly care that we are taken care of

Brought my 2014 Q7 for repairs. - Victor A

Brought my 2014 Q7 for repairs. First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told it’s still leaking and I needed to replace my power steering cooler and it would cost a further $1500 plus tax. Was suspicious so brought my car to a local Audi specialist (not a dealership) to get a second opinion. They diagnosed the problem as a loose clamp. Strange how the clamp was loose!?!? Shop repaired it for $100! Went back to Downtown Audi for an explanation. They downplayed it and refused to admit they did anything wrong. You can formulate your own conclusions. STAY AWAY!

Awesome Service - Hunter

Was in yesterday to get my airbag light and TPMS sensors reset on my 2014 rvr. Service was wonderful and fast! thank you Cranbrook Mitsubishi :) I will definitely be coming back.

Service is not Dead. - frecam999

I ordered an accessory by phone for them to order in for me. When it came in they called me the same hour. I dropped by as I was passing and they installed it for me--just good service. Then I said that I had a question for finance, but was asking Parts and Service instead. Kailey said "I don't know, but I'll get an answer for you, sir, right away", and away she went and got my answer! Now THAT'S good service.

Awesome Service Department - hiroanz

The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.

Thank you to the staffs of Mitsubishi Metrotown and shout... - Charlemagne

Thank you to the staffs of Mitsubishi Metrotown and shout out to HENRY who had been helping us throughout the time that we had been in the store ( upgraded our 2019 Outlander into a 2022). He is so dedicated to his job and a very hardworking guy. He is friendly and you will feel like you found a new family. He would make sure that at the end of the day we were happy and contented as to what we needed. We've been a quite long time customer and I will give my two thumbs up to them- from the sales to the services staffs.. Their services are excellent. For sure I will recommend them to my friends and co-workers.

If you want excellent service for your car, go to Surrey... - Jose Fernandez

If you want excellent service for your car, go to Surrey Mitsubishi. Great staff too

Do not lease a car from them! - Vak_2006

Do not lease a car from them!! We were charged wrong and waiting for the bounced fee payment for over a week now!! They will forget to return your messages as soon as you are not their paid customer!!!