28 Alberta Hyundai Service Centres

Awesome service in the drive through! - Nielsen

Awesome service in the drive through! I was informed immediately when my vehicle was ready for pick-up. Friendly, courteous, and professional…. What more can you ask for?!

Great communication and very knowledgeable staff. - DerekG

Great communication and very knowledgeable staff. I felt like they genuinely care about you as a client and your vehicle.

This has been the best dealership I have experienced! - Spike

This has been the best dealership I have experienced! Excellent customer service. I would recommend this particular dealership to anyone. Thankyou for the amazing experience. Car is fixed

All my Thanks from my heart to Suzie in detailing to - Sgrab1950

All my Thanks from my heart to Suzie in detailing to Ashley and the office staff and dealership manager, for the wonderful caring and thoughfulness you gave me in returning a beautiful looking truck after vandals bombarded it with who knows what. There are companies who treat seniors with respect and dignity are yours was amazing. Thank you, 🙏

Southtown solved my issue. - wendygraden

Southtown solved my issue. They did so quickly and beyond expectations concerning a faulty battery. Found the invoice and provided a full refund. Thank you, well done. My faith is restored

I brought my 2010 Santa Fe to have a peace of mind - Novei Lovendino

I brought my 2010 Santa Fe to have a peace of mind inspection when I got a court order to get my vehicle back from my Ex narcissist partner. They gave me the quotation for the service more than the value of my car that my ex used to fight it against me when came back to court. When I got my vehicle from the service after they did the partial service, the park was park for a while the December when I tried to use the vehicle, it does not run and the coolant was totally drained. I am not sure if I got fooled again 2nd time of the dealership. I called back when I returned from vacation then the lady who talked to me is totally rude and not so help full, sounds like trying to argue without any effort to resolve the issues. No one return back to me to offer a resolution that they caused to me. It is in deed pain in the xxx. I’m so disappointed. I don’t deserve this as I paid $2576.22 for the partial service and $273.58 for a peace of mind inspection and I only got 50% of the partial service payment court order against my ex partner.

Quickly for those that don’t like to read a long winded - dkepka29

Quickly for those that don’t like to read a long winded review. The customer service and general competence of the service department is beyond terrible. 0 out of 5 if could. After 2 years of going here we are done. If you want to be miserable and you want your car to not be in top shape. Then take it here. Otherwise STAY AWAY. Now the long winded review. This review is just about the service department, mechanics and customer service. I have no experience with sales. Also I want anyone reading this to think hard about if these reviews are legit. I strongly believe they’re fake. The 5 star ones anyway. Let me explain why. I spoke to 2 different managers a year or so apart. Both told me that the place is a bit of a mess and there are a lot of unhappy people. Then every time I spoke with a service rep they told me things aren’t great or just quit and I never saw them again. There should be a lot more 1 star reviews like this one. Anyway. Here is the review. Pleas note if I could give 0 I would. Too bad I can’t. First time we took out Hyundai Santa Fe in2 years or so ago we had little problems. We store our winter tires there and get regular oil changes. Then things slowly got bad. I would call to get tires swapped and oil change. The would forget tires or forget that I wanted an oil change. Simple mistake. I would tell them the bolts are on the seat. They call and ask where they are. Fine. We would bring our car in the evening before to try to be first so we can get our car back around noon. 3 kids and need a car. No matter when we dropped off. Morning at 8am? 90 days before? 😊 Doesn’t matter. Our car was looked at around noon-3pm almost every time. Many times we got calls around 3PM to tell us the status. Then calls stopped happening. WE would have to call to check the status. After that our sunroof stopped working. A lot of stuff stopped working but this isn’t a review of Hyundais quality. We have a warranty. I called to bring in the car. They took a look and said somethings wrong, looks like some type of arm or something for it. They will order it. Takes 2 weeks or so. Ok. Now this is around Christmas 2022. Our family got sick. Like all of us. So I call to reschedule for the new year a couple weeks later. No big deal. I 110% make sure to mention NOT to send the part back. The lady (no longer works there, shock!) said she will 150% make sure they don’t send it back and we won’t have to wait 1-2 weeks. You’ll never guess what happened. Anyways. After waiting 9 days for the part to come back they book us in. They change whatever out and the say its all good. It starts to snow in Calgary so can’t check the sunroof. Wait a couple days. Then finally check it. Doesn’t work at all. Worse the before. THEY LIED TO US. Good we checked and didn’t forget. Our warranty is up in May. It works worse then ever. We call. Talk to new manager. They apologize like usual. We get our rep Jay. He apologizes, not sure what happened or why they said it was fixed then it wasn’t. He will look into it and get the new part to finally get this solved. He will call me in 2-3 days. 1 week later. Finally I call. Jay says he is talking to Hyundai as they don’t want to warranty the part. Tells you a lot about Hyundai hey? A full warranty that only covers certain things. This is not our fault in anyway that the sunroof is broken. Bad workmanship. Jay says he will call me back in 2-3 days. 1 week later. I call to see what the status is. Jay quit. Shocker again. New lady has no idea what I’m talking about. She says someone will call me back in 2 days. 1 week later. I call and a new lady answers. She has no idea what I’m talking about. THAT’S IT. I’m done. This customer service COULD NOT BE WORSE. Just terrible. The management is also terrible as they do nothing but apologize. Apologizes are useless if you don’t fix things. We are never going back there again. Ever.

Booking a service appointment experience is awesome. - dindo.quiambao

Booking a service appointment experience is awesome. Finding a spot of my preference time and day is easily granted. I am happy the way they communicate and they even gave me a call, reminding me of my upcoming appointment. I highly recommend their service and professionalism. Thumbs up!

Bought a 2018 yukon from them and they convinced me to - Unhappyuser

Bought a 2018 yukon from them and they convinced me to purchase warranty advising all electrical components would be covered. In short my backup camera stopped working and I guess it's not considered an electrical component in their books. I paid the $189 for diagnostic and thats the last they'll see of me or anyone I know.

Had to wait 1 day xtra to pick up venue they said free - Buyacarsucker9

Had to wait 1 day xtra to pick up venue they said free oil change for the waiting they did not write it on contract I,ll drive to calgary to get my next service what a joke and I pay for the best coverage you can buy ya sure I,ll send friends to buy new car as long as it does not say gary moe I pay 10,000 xtra dallary for coverage and they do,nt want to give me an oil change remember it,s not F me it's F you later xxxxers

I strongly erge people to not buy any hyundai vehicles - ywolverine556

I strongly erge people to not buy any hyundai vehicles from this steelership or the hyundai dealer at hyudai gallery. if you dont believe me just check out all the bad google reviews and theres the proof! so i was getting my oil changes done at the country hills hyundai dealer and i was going there for a few years, and everytime i went there, there was issues with there quick oil change department, the oil was under filled, the oil was over filled, there was oil on the steering wheel, the car was not washed, the oil change reminder sticker was not put in the vehicle, there was oil all over the engine bay area, i had to actuallly check the oil level my self in front of them every oil change due to this happening so often. sometimes there were severel issues at once. They kept giving me free oil changes to make me happy, but they never ever seemed to actually address the many many problems. Countless times i reported these issues and just like other customers have stated that they where promissed call backs to address there issues, they where no call backs for me aswell, so i finally got so frustrated that i stopped going there for about 4 years. Then recently i was in a bind and i needed a quick oil change so i decided to see if maybe a mircle happed and they corrected this departments issues, so i called ahead of time, and was told i needed to make a appoinmet, and i found that strange and refused to, then later i decided i was just gona pop by and i called to confirm the oil change price, i was quoted 85$ without tax, which i thought well i can do my own oil change for half that price, but as i mentioned i was in a bind so i decided to pay the steelerhips prices anyway, and i asked the gentelman on the phone do i need an appoinment and he said no, so im like oh ok, comunication issues already starting. so when i arrived i gave my info and they quoted me the price of 100$ with out tax, and i said no i was told 85$ without tax not 100$ with out tax coming to 113$ and they said no thats the price, so now im pissed at this point, so i asked to speak to the service manager which i beleive his name is Gagandeep Sanhu. and i explained to him the consatant issues i was exeperincing and he checked on his laptop when i was there last, and he said you havent been here in 3-4 years and i said exactly! and so i was disscuing the issues to him and that i kept having. He seemed to not even be listening or cared, so i started getting really frustrated, and i may of been talking loudly as i sometimes do as i work in loud shop all the time so we have to talk loudly, and i felt he wasnt hearing me, then he said he didnt like my attitude and he didnt want to take my bussiness, and i said ya my attitude sucks just like your service does, and i have a right to be piised off, as i always get xxxxty service from here and nothing gets done about it, and today i wasted 2 hours and its the exact same issues going on, then he told me to leave and i said is this how you deal with issues you just get rid of that customer! and then i could tell he was getting mad, and he came at me and i felt he was going to hit me or assault me, i was saying they have crappy service and theres always an issue everytime i come here and that they didnt know how to run a department, and that they never deal with the issues they just give out free oil changes or get rid of the customer, so thats the issues i had at that location, i will right another review of the bad experinces i had at the other location. fyi hyundai has had the worlds biggest engine recall or issue, there 1.6 litre engine had issues from factory that they say only effects certain models and mine wasnt one of them, there basically avoiding having to do the repair, mine does have the issue, just google it and you will see.

So i bought a new 2017 hyundai accent and the service or - ywolverine556

So i bought a new 2017 hyundai accent and the service or sales department was great, becuase they wanted my bussines, after i brought my vehicle in for services that was a whole other story, everytime i brought it in they tried to get money out of me, i said no its under warranty, oh but theres diagnostics that we need to perform so sign here pls, and again i said no its under warranty, so any ways like i said they were constantly trying to make money from every visit, i had an issue with my drivers side power window switch, it was broken and you could feel this in the switch, so i called and told them and booked it in, and again they said there may be diagnostic charges on this, lmao and again i said no it should be under warranty, well they gave me a big speal how they need to verify this, and i said i understand that but there wont be, all you have to do is take 2 seconds and feel the switch and try to operate the power window, you will know its broken and its not working properly. and so i asked them if they had the part in stock and they of course said no, so i asked if they could order it to save time for both of us, and they said they dont operate like that and they needed to diagnose it first, so i said listen ive been a mechanic for 25 years, pls order the part, and they refused, so anyway they said they needed to book the car in for half the day, lmfao again, so i said ok. so when the day came to look at the vehicle i got them to drop me off by courtesy vehicle, and within an hour they called me back and said you can come and get your vehicle and we willl book you in once we get the part, so i said see now im having to make another appoinment for something that could of been diagnsoed and fixed in under an hour, typical steelership practice. so when i came to pick up my vehicle and i asked so how did you diagnose it, did you do a resistance check or voltage drop or pull the switch out to inspect for corrosion? and he said no i just pushed on the switch, this was my reaction hahaha so i said i could of waited here and you could of done that in 2 seconds but instead you made me go home and come back and make another appoinment, i said wow! so anyway we made another appoinment to get it fixed and i was out of the vehile for another half day. and the sad part is due to the crappy sevice and attitude i get every time i deal with these hyundai dealers, i refused to buy another vehicle from them again and issue after issue after issue, i have another review i wrote on here about the country hills hyundai dealer, regarding oil changes, and the nightmares i experienced from them, i made sure that the sales team knew that there xxxxty service department cost them another new vehicle sale, and i bought a toyota instead. i highely recomend people go with toyota or honda for future new or used vehicle purchases. After you buy a vehicle the service you get is just as if not more important then the service you get during the buying process, this is where you determine what kind of dealership you have just sank your hard earned money into. what these dealer ships dont seem to understand is that by providing great service beyond the purchase can sometimes determine if they will recieve your bussiness for life! it goes beyond one vehicle sale! and word of mouth is very important i realize they cant make everyone happy, but the customers that keep coming back are there bread and water, so we should be treated decently. PERIOD!!!!

Super disappointed with Leduc Hyundai. - brody

Super disappointed with Leduc Hyundai. I took my vehicle there for a service at 9 am and left it there all day. I heard nothing and at the end of the day I went to go pick up my vehicle they stated they did not get to it but we could try again the following week. The male I spoke with did not seem to care they wasted my day. I went to Leduc Chrysler after and they were the complete opposite, I suggest to go to Leduc Chrysler.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

Very pleasant and professional experience. Everyone I... - bisola_akin

Very pleasant and professional experience. Everyone I came across from the sale guy to the accountant and the delivery guy were quite helpful and friendly

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

EXTREMELY SHADY - cassie9859

I just moved from Calgary so this was my first experience with Integrity and upon first glance, I would have given my visit five stars. The service staff was great and prices were about average for a dealership service. However, this morning when I went to brush my car off, I noticed that my license plate cover had been changed from Crowfoot (where I purchased the vehicle) to Integrity. While this may not seem like a big deal to some, I find it EXTREMELY SHADY AND PETTY. First of all, any alterations made to my vehicle need to consented to. It is my property, there for the removal is theft. Secondly, I did not purchase my vehicle at Integrity, so therefore it should not be an advertisement for Integrity. If you want to advertise your dealership, advertise it on the vehicles you sell. Do not capitalize on the fact that vehicles purchased at other dealerships come through your shop. It is very disappointing that there is no other Hyundai dealerships in Lethbridge.

Made an appointment to get an out of town inspection - Barry

Made an appointment to get an out of town inspection done. I asked what would happen if I had the work done somewhere else. They told me if I then brought the fixed vehicle back I'd be charged $100 to reinspect it. I've been told by some people that they're not allowed to do that. I sent them a message telling them I canceled my appointment and told them why. They've yet to figure that a response is needed.