71 Alberta Chrysler Dealers

Bought a brand new Jeep in 2018, even bought the “waste - Valued Customer

Bought a brand new Jeep in 2018, even bought the “waste of your money ” (extended warranty)! Paid way too much money for it and with two vehicle trade ins at the time. Yes, my fault for signing the paperwork. Now, let’s fast forward to Oct 12 2023. Keep in mind my warranty ran out 4 months ago. I’m driving in to Spruce Grove on 16a highway and was completely traumatized by my panoramic sunroof exploding, with no apparent reason! No other vehicles were even around me at all. Called SPC to ask for advice and told to bring it in and they would take care of it. They took care of absolutely nothing for me. No advice, no coverage under warranty of course and not even offering to give me a quote! Complete waste of my time. I will never walk in that dealership again. Buyers beware. They only care about making money off you. Oh and the staff are not professional at all. One of the salesman came up to me outside and gestured toward the hotel and if I would like to join him!!! Disgusting! I only went there for my services because it was part of my package!! Hard lesson learned on my part. Oh, and I’m still waiting to here back from the General Manager.

Very well stocked with a variety for purchasing and was - Mudbog

Very well stocked with a variety for purchasing and was able to find what I was looking for

Just bought my 7th vehicle from Legacy as I trade every - Gloriam1

Just bought my 7th vehicle from Legacy as I trade every 2-3 years for new Erik was an awesome salesman to deal with I bought a new wrangler sport and he sat in my Jeep with me and went over everything about my new vehicle He was so helpful and I would buy from him again Always look after me every time

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

Spur of the moment breakdown on the road, had me looked - Tim Anderson

Spur of the moment breakdown on the road, had me looked after as soon as the parts were in the next day, thanks again.

Took my vehicle in for warranty work and an oil change. - A66

Took my vehicle in for warranty work and an oil change. Was told the oil change is 130, it ended up being 168. They do not do a proper inspection and told me my vehicle only needed 1 part. Took it to another dealership and they had a page of warranty work. Don’t trust them here. They are incompetent. Got my vehicle back and for the first time since owning it I now have frost on the interior of my windows. Absolutely useless.

Lynn Payne / “Armwrestler” author of the review directly - Susan

Lynn Payne / “Armwrestler” author of the review directly below, as a dealership we are unable to respond to a review on this site, I will note this is Susan from Mountain View Dodge, to be clear you have never spoke to me in person, over the phone or otherwise. When your daughter Ashley arrived on site a few days after you where here, I explained to her that I had several staff complaints regarding your demonstrated behaviour in the service area (I was not on site at that time) I told her that we can not tolerate that behaviour and the staff has been advised that if it happens again to call the RCMP. I understand you are upset however, it is my job to protect not only other customers’ of Mountain View Dodge & the staff and the staff and customers of the Enterprise station. After the emotions settled down, your daughter and I was able to come to resolution. Noting that you and your daughter came to us after stating another dealership took advantage of you on an extended warranty and then was upset with us as several months after our inspection the heater core went in her truck. Take care & all our best. - Susan

Excellent staff ,got on the road in our new rubicon, - Kddb

Excellent staff ,got on the road in our new rubicon, completely satisfied with their attention to customer service.

Murray Chrysler dodge is their name. - Dan

Murray Chrysler dodge is their name. And I don’t recommend going there. They will put off any warranty work until you go over the km for your warranty. Then they will tell you it has to be done now. When it’s out of customers pocket. These guys cost me alot of money after buying 2 new trucks off them. I told Logan and her team to quit bothering me as they are a bunch of scammers. Sucks still to this day Logan’s sales team keeps calling me. a few times a year asking me to come in and trade my diesel off for a new one. Only problem is they are offering me 10-15 grand below market value. Dumb people work there. I should bend one of them over one day instead of them screwing everyone else.

I am am a satisfied customer. Sales team were... - faromika

I am am a satisfied customer. Sales team were outstanding, knowledgeable about the product, honest with responses to questions asked, and very professional, yet friendly.This was complimented by the finance team, a lady who was very thorough, solution provider and customer friendly.

If you are looking for a vehicle, go see Chris at Camrose - abeandanita

If you are looking for a vehicle, go see Chris at Camrose Chysler. Chris and the Camrose Chysler team are awesome. They go above and beyond to make sure you are comfortable. The whole vehicle shopping and purchase experience was excellent. No pressure, very friendly, and they make sure you are happy. Thank you so much Chris and the whole Camrose Chrysler team!

Craig Duclos was AMAZING. No pressure tactics.Got exactly... - Davidsheppard61

Craig Duclos was AMAZING. No pressure tactics.Got exactly what we wanted.Go see Craig for new Jeeps.

I love dealing here as i feel at home and everyone treats - Doug

I love dealing here as i feel at home and everyone treats you with respect

A big shout out to Sylvia as she made her effort to find... - Joy Dela Cruz

A big shout out to Sylvia as she made her effort to find the part that I need for my truck. very nice customer service between the parts and service department, big thumbs up. thank you 👍👍👍🙏🙏🙏

Justin morrell - Justin morrell

Tasha was our sales rep. She was very helpful and available to answer any of our questions anytime. She was knowledgeable and made the process very smooth and easy. Also the people in parts and service are great to work with.

I bought a used SUV there through an online purchase. - ernesttrudel

I bought a used SUV there through an online purchase. I called a couple days before I came to get it, no answer. Called the next morning and lady was able to find my file and Saud someone would call me back ,never called. Called later in the day to confirm that I would be picking it up the next day. Called on my way into the city 5 hrs before I got there to confirm that the vehicle would be ready to go . Got there paperwork was ready but dead battery in the vehicle. They had to call a tow truck to open the door and boost the Vehicle. Exterior of vehicle was dirty and fuel level was low . They did not seem to care about how much of a waste of my time this was and that because of their incompetence I missed another appointment and had to stay an extra night in the city.I will make sure I never go there again for a vehicle purchase.

This dealer ship treats you like family and helps you out... - Miranda Robinson

This dealer ship treats you like family and helps you out as much as they can. Does not get you to change stuff out that does not need to be done. Also will drop prices a bit to help you out. I would recommend this dealer ship to any one that wants to be treated like a human and not just another number.

Scarily incompetent and disorganized staff. - Emily

Scarily incompetent and disorganized staff. I went for an oil change at the quick lube, and it was a total disaster. I pulled up after waiting a bit, and they checked my lights. They pop the hood, then proclaim that I have windshield washer fluid in my coolant. This turns into a whole mess, with multiple people looking it over who have no idea what coolant looks like. They insist my engine is about to be ruined if I don’t schedule it in for some services. This makes no sense, as I have been driving it without any issues for many kilometres. While they are fussing about the coolant thing, (no oil change has been started yet- the reason I went there) they take out the cabin air filter. They never put another one back in. I eventually learn they they are freaking out over the coolant because they insist that it can only be red, not the yellow-green that it is. I decline all the interventions they are pushing and try to get them to finish the job. Finally they let the vehicle pull forward, and then leave me there parked and start working on another vehicle. I finally loose it and get out of my vehicle to find someone and ask what is going on. Some lady opens the door for me and lets me go, saying that they were just waiting for me to see if I wanted to schedule those services. I’ve never had a quick lube constantly insist I get out of the vehicle like this place did. I still have no cabin air filter, or even a sticker that lets me know what oil they used, but I leave because I still have 5 hours of driving ahead of me. So I’d say avoid this place at all costs. I had no idea an oil change could be such a disaster. I left feeling worried that they ruined my vehicle.

I WAS BANNED FROM STETTLER DODGE BY THEIR GENERAL MANAGER - macygrn

I WAS BANNED FROM STETTLER DODGE BY THEIR GENERAL MANAGER BECAUSE THEY HAD TO REPLACE TIRES ON MY CAR WHICH THEY INSTALLED, WHICH WERE DIFFERENT TIRES THAN THE ONES THAT I REQUESTED. THEY MADE THE MISTAKE AND TOLD ME I WAS GETTING A BETTER TIRE THAN THE ONE THAT I ORDERED. THEIR LOSS IN MY BUSINESS IS MY GAIN IN NOT RETURNING,

Words can not describe how pleasant my experience with... - Harv

Words can not describe how pleasant my experience with this dealership was. Dalton my sales representative, his sales manager and finally the representative in finance that facilitated my deal were absolutely amazing. I traded in my 2020 ram for a 2017 Jeep Grand Cherokee srt , they helped facilitate the deal despite me being in another province ( Manitoba ). They were kind, and considerate the whole ways through. I’ve never had an experience this solid, appreciate you all. I will be back again!

Needed work done to my transmission and couldn't get it... - unknown

Needed work done to my transmission and couldn't get it in locally so I called them. They got it in and fixed up right away and it has been great ever since. Thank you Vermilion Chrysler! Their parts guys are always great to work with too

Worst service department - Greazynuts

I had an electrical issue with my 2015 jeep. Had it towed to pioneer and they called and told me I had to pay for part. This part should have been covered so I disagreed and called Chrysler. I had issues with this place not honoring warentee before and now they put it on file that this part is water damaged which is a lie. I have video of me changing the part in their driveway without a drop of water or mud in or even on it

website - website

A friend asked me about a used vehicle at this dealership. I went to the website and chose used vehicles all, they don't have any!!! Clicked on staff, a line came up to click on one of the staff below, there were none. So no used vehicles and no staff to talk to. Great way to run a dealership.

Fast & Friendly Service dept - Autumn_moon

Fast & Friendly service dept. Got in and out quickly . Hassle free appointment made online. Were asked if we needed a ride but opted to wait since it didn't take long. Overall happy with them.

Poor service - Meaghan19

Had my truck over a week to fix multiple issues, one being the rear seal leak. A month later a diff dealership noticed it was leaking again, took it back to Eagle River and they said it wasn’t leaking. Also would not give me a rental to use to get around while they looked at my truck. Poor customer service, will never go back.

They like to waste your time with the misrepresentation... - Chad

They like to waste your time with the misrepresentation of features and the manger is super unprofessional and doesn't want to take any accountability for misrepresentation of the features displayed on the website. Buyer,, don't waste your time going over there. Stock #: J20092A VIN: 1C4RJFAG2GC313580 2016 Jeep Grand Cherokee doesn't even have a backup camera and the rear brake discs are full rust. The proof is attached with this review. Dodge Canada, please coach the staff at Big lakes dodge on showing some excellent customer service and not making assumptions and misrepresentations to sell their products.

Several days ago I was travelling from the BC Cariboo to... - Lillian

Several days ago I was travelling from the BC Cariboo to pick up a puppy at Edmonton Airport. When I stopped in Hinton for lunch noticed a strange drip under my car. I called Big Rock Chrysler afraid that I would be stuck on the road with my new puppy. Nikita the friendly receptionist got me booked in right away. In a few minutes she was back to tell me that Ken the mechanic had found the source of the leak and I was ready to go. The service as efficient and COMPLIMENTARY. THANK YOU so much, Nikita, Ken and the Big Rock Chrysler leadership. Lillian

A great buying experince!! - Chris

I recently purchased a truck at this dealership, I was impressed at how good the service from the staff was there, especially the finance manger!!

Used vehicle purchase - Ian P

Drumheller Chrysler stands behind the products they sell 100%! I had a great experience making a deal on a used truck and got it for a great price. The truck I bought didn't have any factory warranty left and I didn't purchase any. After a couple months I had issues with the transmission. I brought it back to Drumheller Chrysler and the owner Armand took it upon himself to have his team do a full rebuild on the transmission at no charge! They even cleaned my truck and Armand met me at the dealership on a holiday so I could pick up my truck. Best customer service experience at a dealership by far!

Strongly Recomended - Remy88

We have bought 3 new vehicles from Dan at Heritage. Each sale has been exceptional with the service from the sales team and the service department. No complaints and we find the staff friendly and enjoyable to work with.