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Zender Ford

Spruce Grove, AB

4.7
714 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard. We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage. "I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford. Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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99 Golden Spike Rd

Spruce Grove, AB

T7X 2Y3

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Showing 714 reviews

August 27, 2018

Used Truck Purchase Just purchased a used 2016 F150, and could not be happier with the truck, and all of the sales team! Huge shout out to Ron and Al in sales, and Sandra More

by Rzarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlena Mollins, Allan Demers
Aug 29, 2018 -

Zender Ford responded

Thank you Robert for taking the time to let us know about the experience you had buying your 2016 F150! We pleased to hear that you're happy with your truck!

August 14, 2018

No Pressure and helpful The staff at Zender Ford where extremely helpful and pleasant to deal with. At no time did I feel pressured to buy. They helped me get into the truck More

by Maple Leafs Forever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abhi Bose, Sukhi Saini
Aug 15, 2018 -

Zender Ford responded

Thank you for the recommendation and for taking the time to let us know about your experience with Sukhi, Abhi and Sandra! We look forward to seeing you again in the future.

August 14, 2018

Excellent!! I went in this dealership was amazing excellent staff and management!! They were fast, knew exactly what I wanted when I didn't... Extremely happy wou More

by Suz3339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Zamora Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Dee and Ron! We appreciate it! We hope you enjoy your new vehicle and we look forward to seeing you again in the future!

August 12, 2018

Great and streamlined Was great was a distance purchase alot of details over the phone everything went great. Dee went over all opitions and made the transition to the new More

by Terry12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Zamora Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter MacDonell
Aug 15, 2018 -

Zender Ford responded

Thank you for taking the time to let us know about how your experience purchasing a new SUV was with Dee and Peter! We hope to see you again in the future! Enjoy your new SUV!

August 12, 2018

Great Dee was very helpful finding us the right truck! I will go back to deal with her in the future. I’ll make sure all friends and family who are lookin More

by AnaliaAlvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Zamora Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter MacDonell
Aug 15, 2018 -

Zender Ford responded

Thank you for letting us know about your experience with Dee and Peter! Enjoy your truck! See you again in the future!

August 03, 2018

Great to deal with Everything was great, good to deal with and no pressure 5 stars for sure Will be back to buy my next vehicle for sure thanks suki. More

by Forgs15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sukhi Saini
Aug 15, 2018 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Sukhi! We look forward to seeing you again in the future!

August 02, 2018

Great staff The staff at zender was very helpful and accomodating, i feel they went above and beyond to meet and exceed my expectations. Sukhi was fantastic to d More

by Chrislindberg25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlena Mollins, Abhi Bose, Peter MacDonell, Sukhi Saini
Aug 02, 2018 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Sukhi & Abhi as well as our finance team! Enjoy your truck! See you in the future!

July 20, 2018

great service big smiles bought a vehicle I was shopping for a new SUV so stopped at Zender ford and well i walked in and drove away a few hours later. i was very very impressed with the res More

by sparkles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Lacon
Jul 20, 2018 -

Zender Ford responded

Thank you for taking the time to give us a review and to let us know how your experience was! We truly appreciate it! Enjoy your vehicle! See you again.

July 06, 2018

Good car. Great Service I had visited a few dealerships prior to visiting Zender Ford and each of them shared the same things, nice showroom, lots of cars for sale, and eager More

by Stephenmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlena Mollins, Ryan Surbey
Jul 11, 2018 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Ryan, Ron and Orlena! We truly appreciate it. Enjoy your new vehicle!

June 22, 2018

No customer service Just went to Zender Ford. Wanted to test drive an Explorer and get more information regarding upgrading my Edge. I sat and looked at the one in the sh More

by Alesha Doblanko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter MacDonell, Ryan Surbey
Jun 25, 2018 -

Zender Ford responded

Hi Alesha, We appreciate you bringing this up to us. At Zender Ford, we don't like to make our customers feel pressured at all while walking around our dealership. We have many service customers who just walk around and look at vehicles to pass time while waiting for their vehicle. We value our customers and their space as we believe that while looking at vehicles (whether that is just to pass time or when looking to buy a vehicle) that your experience is the best it can be without any pressure. We apologise if we did not provide you with assistance, that is not our intent. Please reach out to us if you would like further assistance. -Zender Ford 780-962-3000

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