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Zender Ford
Spruce Grove, AB
714 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 714 reviews
March 28, 2019
New escape Ron Loree has always gone above and beyond to make sure that our transactions have gone as smoothly as possible with the best achieveable outcome. Rya Ron Loree has always gone above and beyond to make sure that our transactions have gone as smoothly as possible with the best achieveable outcome. Ryan Surbey is more than willing to take his time, make sure you have exactly what you need, then makes sure you understand how it all the features work, he will take as much time as you need. I would definitely recommend both these guys! Service beyond measure! More
by Doreencoenen
Employees Worked With
Other Employees :
Ryan Surbey, Ember Thomas, Jessi MacElheren
Helpful February 12, 2019
Great customer service I previously bought a vehicle from Zender Ford, the experience was a positive one and I knew I’d be back if I ever needed to get into another vehicle. I previously bought a vehicle from Zender Ford, the experience was a positive one and I knew I’d be back if I ever needed to get into another vehicle. Once again they did not disappoint. The staff are welcoming and helpful and the communication was exceptional. Thank you Dee (sales) for all your help. I love my new 2018 Explorer! More
by CSchroeder21
Employees Worked With
February 11, 2019
No Integrity & Unskilled mechanics A Few years ago I took my ford truck in as the Overheating light kept coming on, after having it in for service at a cost of 300ish dollars they told A Few years ago I took my ford truck in as the Overheating light kept coming on, after having it in for service at a cost of 300ish dollars they told me there was mud in my radiator which they removed. I thought this was silly but paid and left. Not even 2 miles away the light came back on. I returned and told them to check the thermostat which they did and replaced. They then wanted to charge me another few hundred for that which I refused too pay. On the final time I was there I took my truck in as there was a grinding noise, they determined that it was my torque converter. I informed them that that issue was looked after by another dealership less than 7000km ago. They checked the records and told me that it would be covered under warranty. I go to pick it up and they charge me over 2000 and say that it wasn't covered. I pay and tell them I'll never buy a Ford again. A few days later I sold my Ford and bought a Nissan Titan which has the best warranty there is and have had no issues going on over 2 years. These people that work at Zender Ford have NO Integrity. More
by Vern Rimney
January 24, 2019
Great experience Very easy to deal with they took care of everything and the price was the best looking forward to dealing here again. I would recommend this to all my Very easy to deal with they took care of everything and the price was the best looking forward to dealing here again. I would recommend this to all my friends More
by Locust
Employees Worked With
January 23, 2019
Unprofessional. Won’t be back. Unprofessional is all I can say. I will take my business elsewhere. It’s sad how one person can reflect so poorly on an whole establish Won’t be back. Unprofessional is all I can say. I will take my business elsewhere. It’s sad how one person can reflect so poorly on an whole establishment. Good day. More
by JasonSyeg
Employees Worked With
January 23, 2019
Explorer2018 Dee was super friendly. I recommend this dealership and Dee to all my family and friends. No pressure wat so ever. Love my new explorer. Dee was super friendly. I recommend this dealership and Dee to all my family and friends. No pressure wat so ever. Love my new explorer. More
by P2019
January 20, 2019
Knows his product! When it comes to Ford he knows his stuff! He’s very knowledgeable and friendly. No pressure just wanted to make sure we were happy. When it comes to Ford he knows his stuff! He’s very knowledgeable and friendly. No pressure just wanted to make sure we were happy. More
by Danny'snewf150
January 17, 2019
Good communication Very pleased with my experience with Zender Ford and the sales person. I recommend this dealer Ford, I am very satisfy. I love my new véhicule. Very pleased with my experience with Zender Ford and the sales person. I recommend this dealer Ford, I am very satisfy. I love my new véhicule. More
by Mario
Employees Worked With
January 11, 2019
Making selling trucks great again Very best experience with a vehicle sale ever. Dee Zamora was my sales representative. No pressure, great offer on my used truck for trade in. Very best experience with a vehicle sale ever. Dee Zamora was my sales representative. No pressure, great offer on my used truck for trade in. Super freindly. Dee responded to my text messages quickly each time. I needed a little extra care and I got it. I have told all my buddies about Zender Ford and how happy my wife and I are. I love ford trucks and Zender Ford. Thank you for the Excellent experience. More
by MoosePapa
January 10, 2019
Dee is positive, confident and helpful. The service Dee provided was excellent, She listened to our needs and provided us with opportunities to test drive a number of vehicles. When we were The service Dee provided was excellent, She listened to our needs and provided us with opportunities to test drive a number of vehicles. When we were unsure she continued searching and made suggestions to help meet our needs. After our purchase the service continued with follow up calls, and touch up paint and help to answer questions about the Edge. Every visit was a positive experience and Dee was always helpful, friendly and made us feel like valued customers. More
by Happy customer
