Zender Ford

Service Department Experience! My 2015 Ford F150 truck had a leak on the passenger cab mount. As soon as I drove into the service lane Darian greeted me very politely and wanted to My 2015 Ford F150 truck had a leak on the passenger cab mount. As soon as I drove into the service lane Darian greeted me very politely and wanted to help. She passed me on to Robert when she realized he was the one who I really needed to see. He was very busy, yet was never impatient or rushed when dealing with me. In the end, I saw who I needed to see, the part has been ordered and I will be called when it can be fixed. This whole experience took less than 10 minutes (the place was very busy). I was asked politely if I needed help by two other people during this experience. I do not see their names on the list (ok - I don't remember) so can't give them an excellent review! This isn't my first experience with Zender Ford. Every time I have been more than pleased by the various departments I have had to see. Great people! More

Phenomenal Customer Service!!! Jamie Brandt got me a very fair trade in value for my Mustang, & found me the ideal vehicle, a 2015 Escape SE. The vehicle was immaculately detailed Jamie Brandt got me a very fair trade in value for my Mustang, & found me the ideal vehicle, a 2015 Escape SE. The vehicle was immaculately detailed inside & out, & came with a comprehensive 150 point mechanical inspection. Jamie wanted me to be familiar with all of the Escape's features, that he had me come back today for a lesson on all the technology. He was a sheer pleasure to deal with, no sales pressure, & he truly cares about customer satisfaction. I recommend both Jamie Brandt & Zender Ford for your vehicle purchase. More

Excellent sales team. Personable and easy to deal with. They will go the extra mile to make sure your happy with a purchase. Very fair trade in values. Personable and easy to deal with. They will go the extra mile to make sure your happy with a purchase. Very fair trade in values. More

Ford Flex Purchase I placed a question regarding the Ford Flex online, and Jamie Brandt emailed and phoned about a day later. We talked, and I explained my requirements I placed a question regarding the Ford Flex online, and Jamie Brandt emailed and phoned about a day later. We talked, and I explained my requirements -- I am large (6'4") and require space for myself, my wife, grand children, ease of access, ability to carry a wide variety of personal items, has good power, easy on fuel, and lots of bells and whistles. I also told Jamie that I was looking at other makes and models. He asked if he could contact me in a week or so for follow up -- no pressure at all. My wife and I decided we had to start physically looking at vehicles, instead of just ads and online, so I contacted Jamie to arrange for a visit. When I arrived, Jamie had a couple of vehicles for me to look at, both models that I had mentioned in our conversation -- I felt the Flex was much more spacious for me, so we went on a test drive, while driving Jamie explained the operation of everything, features about the Flex I didn't know. He was knowledgeable, friendly, and seemed to understand my requirements. When we returned to the dealership, he offered to get my current vehicle appraised for trade in value. As I was leaving the dealership, he said that he would be in touch in a week or 10 days if that was okay as he knew I wanted to look around. Instead, I phoned him back in a day wanting to purchase the vehicle. When I came to pick the vehicle up, it was cleaned, the fuel tank topped up, and waiting. He then spent about an hour making sure that I I understood most of the features of the vehicle, and has offered me assistance a couple of times. I would highly recommend Jamie Brandt to my friends and family if they were interested in purchasing a vehicle. More

Ford Family When I came in I didn't know exactly what I was looking for but Ryan helped me narrow down my options. He was very knowledgeable about the vehicles I When I came in I didn't know exactly what I was looking for but Ryan helped me narrow down my options. He was very knowledgeable about the vehicles I wanted to compare and was very patient. Once I had decided, they gave me a great deal and I drove it off the lot the next day. More

Awesome buying experience Ryan was wonderful to deal with! He was knowledgeable, friendly and not pushy at all. He made sure I was fully informed and went over and above to off Ryan was wonderful to deal with! He was knowledgeable, friendly and not pushy at all. He made sure I was fully informed and went over and above to offer help if needed. Ryan made my car buying experience seamless and easy, I would recommend him to anyone who is shopping for a car. More

Amazing experience Everyone was so helpfull and friendly. They went out of there way to help me and make my experience special. I would recommend Dee and Zender Ford to Everyone was so helpfull and friendly. They went out of there way to help me and make my experience special. I would recommend Dee and Zender Ford to anyone. More

F150 purchase We were looking for a fairly specific truck and price range. After leaving the dealership unsuccessful and faced with buying from out of town, Ryan d We were looking for a fairly specific truck and price range. After leaving the dealership unsuccessful and faced with buying from out of town, Ryan did further research to find exactly what we wanted. More

Joining the ford family again! I recently purchased a used vehicle from Zender ford and and had the pleasure of dealing with Jamie Brandt on the pickup. Overall I had a good experie I recently purchased a used vehicle from Zender ford and and had the pleasure of dealing with Jamie Brandt on the pickup. Overall I had a good experience buying there. Even with a few minor hiccups that come with buying a used vehicle I felt that Jamie actually wanted to help out and make things as smooth as possible. I would recommend the dealership and would also look into buying there again in the future! More

F250 purchase Well let’s start with Jamie First overall impression. This guy has nothing to hide and is true to his word Very knowledgeable about what I was as Well let’s start with Jamie First overall impression. This guy has nothing to hide and is true to his word Very knowledgeable about what I was asking and if he didn’t know wasent ashamed to say it and go get the answer I wanted Second of all the F250 I got. Everything I wanted plus more even if it’s not black haha Jamie will understand Third. Zender. A great bunch of people to deal with More