Willowdale Subaru

Just purchased a used Outback. Very pleased with my sales person, Ankit Rishiraj. He was very accommodating with my drive tests requests and to have the car checked out with my me Very pleased with my sales person, Ankit Rishiraj. He was very accommodating with my drive tests requests and to have the car checked out with my mechanic. Pleased with the car as it's the first day and hope will be great for years to come. Also a shutout to the delivery specialist, she was for informative and a pleasure talking with More

As a repeat customer at this dealership, I would expect that Management would not try to gouge customers - that was the feeling that I got when time came to sign the lease agreement. I was told that it wa that Management would not try to gouge customers - that was the feeling that I got when time came to sign the lease agreement. I was told that it was Management's decision to enforce the 1,399 Lease Waiver "Option" as a mandatory requirement for leasing the vehicles at this particular dealership. When I contacted Subaru Canada, I was told that it IS EACH DEALERSHIP's decision to enforce the Lease Waiver Plus and that Subaru Canada cannot overrule. Granted, the option was never taken off, but eventually they recommended that I take the Appearance Plus, because it was a better choice since I am planning to buy out the vehicle after 2 years. Given that I had no way to opt-out, I then took the Appearance package which extends 2 year extra than the Waiver (which is 3 year) on a 2-year lease. Very disappointed here. So I am writing this to let others know what you may be dealing with in coming to this particular dealership. The sales agent and finance manager tried their best to help me, but in the end it was moot. More

I just picked up my WRX,I'm very pleased with this purchase since it's the closest version of the STI I had before. Teresa Sisi was there all the time to answer all my questions, very polite and pro purchase since it's the closest version of the STI I had before. Teresa Sisi was there all the time to answer all my questions, very polite and professional, was a pleasure dealing with her throughout the entire process. Recommend More

I am more than pleased with this dealership. I have always had good service and been treated well, but especially I want to recommend Paul Suppa, shop foreman, who on 2 occasions has been more t I have always had good service and been treated well, but especially I want to recommend Paul Suppa, shop foreman, who on 2 occasions has been more than helpful to me. He is always respectful. More

I am a recurring customer with this dealership, and I can say that I am happy with the relationship. The purchases and services are professional and well done. I recommend this dealership, it working good fo say that I am happy with the relationship. The purchases and services are professional and well done. I recommend this dealership, it working good for me. More

We talked on the phone and the person said you can test drive with BC License and he told me they have many new cars for me to see. When I went there he said I can’t drive anything with my BC license and a drive with BC License and he told me they have many new cars for me to see. When I went there he said I can’t drive anything with my BC license and all cars are sold and I can’t even look at it. I got angry with all the lies and because he wasted my time then he yelled in the store “STOP THAT xxxxING LANGUAGE YOU PIECE OF xxxx”. I mean, if you dont want customers to buy from, there are other ways I tested some other cars in the next dealer ship What a loser More

We had an excellent purchase experiance with Willowdale Subaru. A very nice and up to date showroom. Professional staff that are there to satisty you. We were an out of town buyer 2 hours away. Everything Subaru. A very nice and up to date showroom. Professional staff that are there to satisty you. We were an out of town buyer 2 hours away. Everything was set before we arrived. Our trade was assessed fairly without having been seen on site. Thier vehicle which we bought was in near new condition and impeccable. All documentation was complete. Staff were friendly, curtious and thourough in thier efforts to have you comfortable and satisfied. A 5 star dealer for certain. Thanks Willowdale Pam and Brian Cassidy, Almnote Ontario More

Stay away from Subaru and especially Willowdale Subaru. Bad vehicles, a bad dealership. Liars all around. Subaru Canada seems to have a non functioning customer service line. They take your money and leav Bad vehicles, a bad dealership. Liars all around. Subaru Canada seems to have a non functioning customer service line. They take your money and leave you high and dry. . More

I was very pleased with the sales & service staff at Willowdale Subaru. I recently lost my previous vehicle due to a bad collision. I was thrilled to see that Willowdale Subaru actually had inventory of Willowdale Subaru. I recently lost my previous vehicle due to a bad collision. I was thrilled to see that Willowdale Subaru actually had inventory of great used vehicles. Eric Li was very informative & accommodating. He worked with my schedule & I'm sure he worked some magic to keep my Forester available for me. I LOVE my new Forester! :) More

I am very pleased with the excellent service from Willowdale Subaru. They took the time to answer all my questions, went over all the car details for me, made sure that I was completely comfortable. Willowdale Subaru. They took the time to answer all my questions, went over all the car details for me, made sure that I was completely comfortable. They detailed the car and had it all ready for me and even had an employee learn about the features, as I wasn't buying a Subaru, to explain them to me. Even though the car I was buying was not a Subaru, they treated me like it was and even answered questions after the sale days later. More