West End Nissan

Mediocre - good experience The majority of our experience with your dealership was great. Aside from the mix up on your financial end of our original deal in purchasing our 2015 The majority of our experience with your dealership was great. Aside from the mix up on your financial end of our original deal in purchasing our 2015 Titan where a deal was signed at a stated price that included a starter, warranty etc. and was later addressed as a screw up in your financial branch. This led myself and my spouse to be very unsatisfied and left without a vehicle with a new baby. We did sign a new deal, with a substantially different payment because we loved the truck & as I stated before were left without a second vehicle with a new baby. Customer service during our service visit in early January was phenomenal. For future reference if a mix up such as ours was to happen again, I can say the future customer would greatly appreciate a review of the deal BEFORE initial signing and agreement. More

Friendly Dealership was good. I knew what I wanted before I went in and aside from a few bumps I was happy with how things went. Dealership was good. I knew what I wanted before I went in and aside from a few bumps I was happy with how things went. More

Peace of mind buying our new car. Amanda went through all the features and specifications in order for us to have peace of mind that we were buying a well-made, safe, long-lasting car. Amanda went through all the features and specifications in order for us to have peace of mind that we were buying a well-made, safe, long-lasting car. More

Good team to purchase from I knew exactly what I wanted to buy and Jordan was super helpful and knowledgable. I would recommend him and his team to my friends. The finance dep I knew exactly what I wanted to buy and Jordan was super helpful and knowledgable. I would recommend him and his team to my friends. The finance department needs a little improvement but overall, good experience. More

"Fell through the cracks" That was what I was told when the Service Center fail to call me to let me know if the parts for my 2015 Pathfinder was in. I would think that after That was what I was told when the Service Center fail to call me to let me know if the parts for my 2015 Pathfinder was in. I would think that after purchasing a brand new vehicle that had small scratches that they would be more helpful in getting these issues fixed; however the service department not only ordered the wrong parts but they kept making excuses for not having the parts in on a timely basis. It took over 3 weeks for me to get the vehicle finally fixed and had to drop it off and pick up multiple times. To be fair they did have a loaner ready for me each time but it would not have been necessary had they done the job right the first time. More

Great dealership I was looking for a specific vehicle all over Alberta. West end Nissan had exactly what I wanted. Sales staff were friendly and there was no bull. We I was looking for a specific vehicle all over Alberta. West end Nissan had exactly what I wanted. Sales staff were friendly and there was no bull. We agreed to a price which was a lot lower then most other places and almost half the km. I wanted a few days to make a final decision, not once was I asked for a deposit. More

An awsome experience Both jordan and the Finance manager were really helpful They were honest and gave me a good deal for my car Im really happy with the car and featu Both jordan and the Finance manager were really helpful They were honest and gave me a good deal for my car Im really happy with the car and features Unfortunately in 3 weeks i met with an accident someone hit my car and ran away I miss the brand new look But eventually ill get it fixed n will love the car again?? No complaints with this company Made me very satisfied More

Excellent buying experience! I was looking to upgrade my 10 year old X-Trail that I had previously purchased at West End Nissan and was shopping on line for a new vehicle. I foun I was looking to upgrade my 10 year old X-Trail that I had previously purchased at West End Nissan and was shopping on line for a new vehicle. I found the Rogue and it had everything I was looking for. I called the dealership they asked me to come in and I purchased my new vehicle that day. I asked them to "make me fall in love" with the vehicle and Nathan, my salesman did exactly that. He explained all features he ran through them with me and he was more than pleasant to deal with. I would and do recommend West End Nissan to all my friends, I will buy my next vehicle there. Barb More

great dealership They made the transaction in August seemless. Jordan was great to deal with and made being from out of town a non-issue. I got to do all the dealings They made the transaction in August seemless. Jordan was great to deal with and made being from out of town a non-issue. I got to do all the dealings from home. Thanks again More

Awesome Vehicle, sales team, actually a pleasant experience I contacted the dealership the moment the new '16 Maxima hit the ground! It is a vehicle that literally takes your breath away the first time you see I contacted the dealership the moment the new '16 Maxima hit the ground! It is a vehicle that literally takes your breath away the first time you see one. It is the sportiest sedan that I have ever driven.....let alone seen. It's not a true sports car like me 370Z but it would be very difficult to put more sportiness in any luxury sedan. In my opinion no other vehicle in the under 50K category comes close to the Maxima. It's fun to drive, yet it's loaded with every luxury and safety features you can imagine. I've actually recorded over 40 miles per gallon. . Jordan was my first contact at the dealership long before the vehicle arrived and we spent the better part of an hour discussing the merits of the new model and once the vehicle hit the ground we were actually able to do the entire negotiation process over the phone! They were most reasonable with the negotiated sales price as well Since I took possession of the car, just as every great sales person should, Jason has contacted me no less than three times to ensure both the car and myself were doing well . I have a lengthy history of purchases , from West End Nissan and I keep coming back for the welcoming atmosphere and great service! Thanks again Jordan!! More