Volvo of Toronto
Toronto, ON
208 Reviews of Volvo of Toronto
Paulo is great at keeping me informed Paulo kept me informed every step of the way. There are quite a few software shortcomings in the new xc90 but they are constantly trying to get it upd Paulo kept me informed every step of the way. There are quite a few software shortcomings in the new xc90 but they are constantly trying to get it updated and working properly. I've even brought my BMW here for basic servicing. I like the level of service and that they don't inflate prices because they are a new car dealership. More
Excellent Staff - Matthew Troy We have been servicing our vehicle at Volvo Toronto through Matthew Troy and are very pleased with the service provided, especially with our dealings We have been servicing our vehicle at Volvo Toronto through Matthew Troy and are very pleased with the service provided, especially with our dealings with Matthew. He is quick to respond to concerns and provides a clear understanding of the options available. More
Top notch service! I couldn't be more pleased with the service I received at Volvo. In particular, Matthew Troy provided stellar service and took great care of us. I rea I couldn't be more pleased with the service I received at Volvo. In particular, Matthew Troy provided stellar service and took great care of us. I really appreciate the consistency that working with the same person brings. I can easily email or call Matthew directly and he is always willing to help. More
Excellent service Paolo always provides excellent service and does not hesitate to go above and beyond to ensure complete customer satisfaction. I know that I will have Paolo always provides excellent service and does not hesitate to go above and beyond to ensure complete customer satisfaction. I know that I will have a good customer experience each time. More
Professional Service, Patient and Informative I recently took my 11 year old car in for a number of small niggling issues. Unfortunately, there was more than expected required - however throughout I recently took my 11 year old car in for a number of small niggling issues. Unfortunately, there was more than expected required - however throughout the process Matt's professional and patient service made me very at ease with the expected repairs. I received a detailed breakdown of the suggested and required repairs, and full costing by email. Matt followed up with a personal phone call and took the time to explain each item and the repair requirements. I was treated as a valued customer and felt extremely confident in their work. Thanks! More
Superior Service Matthew did a great job following up and ensuring that the issue I had was satisfactorily resolved. He took a genuine interest and provided a superi Matthew did a great job following up and ensuring that the issue I had was satisfactorily resolved. He took a genuine interest and provided a superior customer service experience. More
Bryan the Parts Manager Bryan is very friendly, pleasant and knowledgeable. He is a pleasure to deal with when sourcing tires for my car. Good options and fair prices. Bryan is very friendly, pleasant and knowledgeable. He is a pleasure to deal with when sourcing tires for my car. Good options and fair prices. More
Always the best service at Volvo of Toronto- Paolo has been taking care of my XC 90 and is the best service advisor that I have had. Always goes above and beyond customer service. My XC 90 is in Paolo has been taking care of my XC 90 and is the best service advisor that I have had. Always goes above and beyond customer service. My XC 90 is in excellent condition because of Paolo. He always ensures that it is kept to factory specs and runs like new. Paolo always gives the right advise and makes sure you understand the repairs being done to your car. I would not like to go to any advisor but Paolo for my needs. Good job Paolo. More
Professional and friendly I’ve had my 2012 XC70 in a few times for warranty issues, and the staff has been excellent. I’m 100% satisfied. I had one issue with a Volvo accessory I’ve had my 2012 XC70 in a few times for warranty issues, and the staff has been excellent. I’m 100% satisfied. I had one issue with a Volvo accessory, and Volvo Toronto took care of it for me. More
Service remains excellent at VOT. The V70R and 240 remain in excellent working order because VOT cares about their customers and the car. Paolo is always responsive with email question The V70R and 240 remain in excellent working order because VOT cares about their customers and the car. Paolo is always responsive with email questions and he knows a ton about Volvos because he drives one too. I usually work with Paolo and Lee, but Francis has also been very good. VOT remains the best car dealership I have ever worked with. More