Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back
Write a review

Volkswagen Victoria

4.8

84 Lifetime Reviews

3329 Douglas St , Victoria , British Columbia V8Z 3L2 Directions
Sales: (250) 475-2415

Is this your dealership?

...and take advantage of all we have to offer with our Certified Dealership Program.

84 Reviews of Volkswagen Victoria

Sort by Write a review
November 20, 2015

"Untrustworthy, rediculous prices, poor service"

- thisdealershipsucks

This dealership charges obscene rates for any type of repair/maintenence, show no customer loyalty and have well below average customer service. Do yourself a favour and go ANYWHERE else for you volkswagen needs.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Unknown
September 11, 2015

"Unreasonable waits"

- New golf owner

I went to the dealer to buy replacement keys. $500 for two, plus $60 to code them. Cost more than a cell phone and does much less. Made an appointment to get them coded at 11:30. Was told it couldn't stat until after lunch time. So why make an appointment for 11:30? I asked if I could run errands and come back after lunch, they said yes, and made another appointment for 1. Came back and was told it's another 1 1/2 hour wait! Stupid bloated system.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Passmore.
September 19, 2014

"Fair Pricing, No Pressure, Great Customer Service!"

- corey.doell

We found the model with options we wanted in Victoria from our lower mainland home. They where great on the phone. We came to a great deal, supplied all information in an email. They even picked us up at the ferry! The car and deal went exactly as planned. We did not find any hidden costs or deception. Very friendly and easy to get along with. They even threw in the floor mats for us making the trip from the lower mainland. I would recommend them any time!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brent
September 18, 2011

"kept tacking on undisclosed administrative charges -..."

- daisybear

kept tacking on undisclosed administrative charges - totaled over $1600 when done. When we complained we were told there was a waiting list for this type of vehicle and we didn't have to buy it - so we cancelled our deal.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
2
...
9
81 - 84 of 84 results