Victoria Hyundai

Followed up on issue promptly After reporting an issue on here with regards to a recent service I was politely and promptly followed up with by the service adviser and came to an a After reporting an issue on here with regards to a recent service I was politely and promptly followed up with by the service adviser and came to an agreeable conclusion. More

Very Happy I was very happy with Corey Klontz. Service Advisor. He was very helpful and we had a good chat. Very friendly young man and very professional. I was very happy with Corey Klontz. Service Advisor. He was very helpful and we had a good chat. Very friendly young man and very professional. More

Excellent We have just purchased our 2nd Santa Fe from Victoria Hyundai. Our 1st gave us 7 years of pleasure. When it became time to upgrade we headed direct We have just purchased our 2nd Santa Fe from Victoria Hyundai. Our 1st gave us 7 years of pleasure. When it became time to upgrade we headed directly to Victoria Hyundai without checking out any other dealership. Our salesman "Tristan Marshall" was very knowledgable and an "outstanding" person to deal with. We found the staff at Victoria Hyundai very professional and would highly recommend Tristan to anyone looking to purchase a new vehicle. We love our new Santa Fe with all the new bells and whistles. Thank you Tristan for making this a fun experience. Donna Wood More

As Usual Good Service Since we purchased the vehicle and it has had it regular servicing, every time we've been treated to quality friendly service. As well service has bee Since we purchased the vehicle and it has had it regular servicing, every time we've been treated to quality friendly service. As well service has been very complete and fast. More

Enjoyable and great The service was fantastic. My wife and I just purchased a 2014 Hyundai Sante Fe and with our sales consultant Rumon Knol, it was a painless and enjoya The service was fantastic. My wife and I just purchased a 2014 Hyundai Sante Fe and with our sales consultant Rumon Knol, it was a painless and enjoyable experience. The paper work part of the deal was taken care of by Bruce Blake who was as friendly and fun as he was professional and informative. And thanks to Indy Brar who helped to come up with the prices and make sure we were pleased with the offer presented to us. An overall great experience and would recommend Hyundai Victoria. Cheers More

The customer service sold me! I bought my first Hyundai used from a local used car lot, and although I loved the car, it came with problems. It was a rental previously, so had been I bought my first Hyundai used from a local used car lot, and although I loved the car, it came with problems. It was a rental previously, so had been used and abused, and not maintained properly. I worked with Steve in the service department to get everything up to date, and he definitely went the extra mile to make sure I was taken care of. The general attitude, extra follow up, and overall experience sold me on the dealership as one I would like to continue to do business with. When I recently realized the little Hyundai Accent I had was no longer cutting it for my growing family, Steve had me chat with Tristan about the possibility of moving up to an SUV. Tristan helped me make the decision on the right vehicle for my needs, and not necessarily what would have made the company the most money. It was a relaxed, no pressure sale experience. He made sure I drove everything I was interested in, weighed the pros and cons for my needs, and did not apply pressure when he knew I was also looking at other dealerships. My experiences at the other dealerships were typical "car salesman" experiences which left me stressed instead of excited about getting a new vehicle. I ended up going back to meet with Tristan and am now happily driving around in a new Santa Fe! More

First service out of warranty I wish to thank Corey for his courtesy and thoughtfulness when I was discussing with him an important service of my 5 year old Hyundai Sonata. He car I wish to thank Corey for his courtesy and thoughtfulness when I was discussing with him an important service of my 5 year old Hyundai Sonata. He carefully and patiently explained what he thought was important to be serviced and went above and beyond to make sure it was all done. I am truly grateful to both Corey and the management of Victoria Hyundai for their kindness in making sure that what was critical, in their opinion, at this point in the car's life was all looked after. Thank you, Corey and Victoria Hyundai service department for making my day. I will confidently return for future servicing of my car. More

2012 Accent Purchase Considering this was my first purchase from a dealership it was not as intimidating as expected, everyone was very friendly and helpful. I love my new Considering this was my first purchase from a dealership it was not as intimidating as expected, everyone was very friendly and helpful. I love my new car :) More

Great Service My husband and I were looking for a safe, reliable vehicle to take down to the states 3-4 times a year and Alden found us a great vehicle for us, we w My husband and I were looking for a safe, reliable vehicle to take down to the states 3-4 times a year and Alden found us a great vehicle for us, we were pleased with his service and willingness to go to the extra mile in finding the vehicle for our needs. I would recommend him to any freiend or family member even if they aren't interested in the Hyundai brand, he is a all-star at the dealership. More

Really happy with Wesley's all-round great service I’m driving around with a big smile on my face in the used Hyundai Sante Fe that I just bought from Victoria Hyundai. To my great surprise, I even en I’m driving around with a big smile on my face in the used Hyundai Sante Fe that I just bought from Victoria Hyundai. To my great surprise, I even enjoyed the process of buying it, thanks to the great support from my sales person, Wes Lukuku. He took the time to understand my needs and perspective, and not once did he try to get me to look at something outside my budget. In the previous two days I had been to 8 other dealers, and had not felt comfortable with their approach. The after-sales service that Wes provided was also excellent. The car’s audio system was faulty, so Wes not only arranged to have a lovely new one installed at Hyundai’s expense, but also gave me a brand new car to use for the day while this was happening. Scary, but a great treat! He also arranged for me to get the maintenance records from the previous owner, which was very helpful for me. In general, I found the level of customer service at Victoria Hyundai to be far better than the other dealers I had visited. I was always attended to immediately on entering, and was treated like a respected and valued customer, even though my purchase was a relatively small one. I have already recommended Victoria Hyundai, and Wes in particular, to three of my friends who are thinking of upgrading their cars in the near future. More