Valley Volkswagen

Gone downhill The service department used to be much better. Lately they don't follow up and you have to spell everything out and keep checking with them so that th The service department used to be much better. Lately they don't follow up and you have to spell everything out and keep checking with them so that they do what you ask them and not something else, or don't bother doing it at all. More

This is by far the worst customer service I have ever received from a used car dealership. The sales person in particular was uinformed about the vehicles, lacked interest in selling and was downright us received from a used car dealership. The sales person in particular was uinformed about the vehicles, lacked interest in selling and was downright useless. The dealership would be better off finding personable competent employees. I actually drove over 100k to look at a vehicle which I would have otherwise purchased if the sales person were even amicable. DO NOT WASTE YOUR TIME AT THIS DEALERSHIP! More