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ToyotaTown
London, ON
6,708 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,708 reviews
April 05, 2024
Exceptional customer service is one way describe Jason! Very knowledgeable and professional as always thank you for taking care of my truck! ;-) Very knowledgeable and professional as always thank you for taking care of my truck! ;-) More
by Frank the Italian guy!
Employees Worked With
Helpful April 05, 2024
Had an issue with my wife’s Rav battery…. Called Jason and was able to accommodate me the same day. Could not be more appreciative in the service and the work. As usual exceptional service. M Called Jason and was able to accommodate me the same day. Could not be more appreciative in the service and the work. As usual exceptional service. Many thanks to Jason and his team! More
by Frank the Italian guy!
Employees Worked With
April 03, 2024
Horrible sales advisor. Did not explain the car fax. Did not run the overall total price including interest. Lied to us and said the finance price is cheaper without a down Did not explain the car fax. Did not run the overall total price including interest. Lied to us and said the finance price is cheaper without a down payment versus the cash price. Sales advisor did not want to crunch the numbers. Numbers don’t lie sales advisors do. So why lie James? Dealership has I got your back 911 sticker in he front entrance but does not offer anything to first responders. So do they really have first responders backs? I’ll definitely let other first responders know not to come here. Therefore, watch out for the sales advisors. This dealership does not deserve a star. I’ll name drop the sales advisor if you ask. More
by Rmillares
Employees Worked With
April 03, 2024
Enna is a pleasure to deal with. She has a pleasant manner and listens well to any concerns. Thanks. She has a pleasant manner and listens well to any concerns. Thanks. More
by Percina
Employees Worked With
April 03, 2024
Thanks for your excellent service, I would highly recommend them. Enna our service agent was very helpful. Thanks again recommend them. Enna our service agent was very helpful. Thanks again More
by gsmitty58
Employees Worked With
April 03, 2024
They have been so good and helpful to me for many years. Always feel safe and valued . Always feel safe and valued . More
by kkvnodonnell
April 03, 2024
Everyone is always friendly and I appreciate their integrity. I feel as if they fix only what they need to fix and try to get me the best price. integrity. I feel as if they fix only what they need to fix and try to get me the best price. More
by Samcd
April 02, 2024
We are returning Toyota Town customers and have been very happy with the sales process with Sylvia and the products. happy with the sales process with Sylvia and the products. More
by bobcaron300
Employees Worked With
April 02, 2024
Amazing service always! !! Exceeds expectations! Really appreciate the great advice and quick service, also appreciate Jason DeFelice a professional for Service and Manage !! Exceeds expectations! Really appreciate the great advice and quick service, also appreciate Jason DeFelice a professional for Service and Management, he is humble and respect he knows how to speak with the customer I do all my service with him More
by wabdalla
March 31, 2024
Called in with questions about my car and to arrange service and was put to Todd. He answered all my questions and made me feel at ease about leaving my new vehicle there for service for the first time service and was put to Todd. He answered all my questions and made me feel at ease about leaving my new vehicle there for service for the first time. Thank you Todd. More
by NFA
Employees Worked With
