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ToyotaTown
London, ON
6,705 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,706 reviews
April 12, 2018
Experience It was really a nice experience with baz and Ken yates really appreciate the way they dealed with us ! U both did a great job :)) It was really a nice experience with baz and Ken yates really appreciate the way they dealed with us ! U both did a great job :)) More
by Dhruv Patel
Helpful April 11, 2018
Refreshing smile made my morning! I want to express my experience with Toyota Service this morning and particularly with Amanda who i had a chance to be serviced by. Amanda has just su I want to express my experience with Toyota Service this morning and particularly with Amanda who i had a chance to be serviced by. Amanda has just such a great customer focused attitude. Amanda knew all technical aspects of the repair and made it quick and easy to me to decide on the repair. A wonderful smile accompanied it. Thank you Amanda! More
by Alexey Alimov
Employees Worked With
Amanda Krug
April 11, 2018
New 2018 Camry XSE and 2018 Camry C-HR Gwen is always a pleasure to work with when getting a new vehicle. I've worked with Gwen before and wanted to make sure we worked together again, thi Gwen is always a pleasure to work with when getting a new vehicle. I've worked with Gwen before and wanted to make sure we worked together again, this time to lease 2 new vehicles (in the subject above) for my wife and I. We are both extremely happy with both our new vehicles and Gwen was second to none when getting us in the right vehicles. Look forward to working with you again Gwen. Hopefully we can send some friends your way. Thanks again for all your hard work and effort getting us into our new sexy vehicles. Sincerely Patrick Masters More
by pmasters
April 11, 2018
Service and Maintenance I have been a customer of Toyota Town since moving to London in 2005. I will always refer friends well. I have found that the service is always tip t I have been a customer of Toyota Town since moving to London in 2005. I will always refer friends well. I have found that the service is always tip top. My preferred service advisor is Todd. In my experience each advisor has been good but Todd always goes the extra mile. He is competent, trustworthy and totally professional. More
by SandiH
Employees Worked With
April 11, 2018
First servicing of my 2018 Rav4 I've been a client of this dealership for about 7 years, after relocating to London. Service is always done in exemplary manner. Service staff are c I've been a client of this dealership for about 7 years, after relocating to London. Service is always done in exemplary manner. Service staff are courteous, helpful, and knowledgeable. I absolutely trust my vehicle most emphatically to their care. FYI, this is my third new Toyota, and the second one purchased from ToyotaTown. These people go out of their way to provide you, their client, with a top service experience. Can't speak highly enough of this dealership. More
by RoJo
Employees Worked With
Other Employees :
Lauren Rosetti, Debb Crawford
April 10, 2018
Ken Yates = above and beyond Purchased a 2018 tacoma 4x4 v6 with access cab for work in Nova Scotia. Ken Yates went above and beyond in assisting us with this purchase. It's a bea Purchased a 2018 tacoma 4x4 v6 with access cab for work in Nova Scotia. Ken Yates went above and beyond in assisting us with this purchase. It's a beautiful truck and is exactly what we needed. It was a great experience especially coming from out of province. This is the 2nd vehicle I have purchased from Ken Yates and won't be the last. More
by j.f
Employees Worked With
April 10, 2018
Wonderful Experience. Recently purchased a 2018 Highlander. I was impressed with the service as I am from out of town and had to fly in to pick up my vehicle, and Tim went Recently purchased a 2018 Highlander. I was impressed with the service as I am from out of town and had to fly in to pick up my vehicle, and Tim went the extra mile to come and pick me up at the airport. He then continued to explain all details of the vehicle prior to me leaving with it. All Team Members at ToyotaTown were very welcoming and answered all my questions. More
by K.Lefebvre
Employees Worked With
Dealership Employee, Toyota Tim
April 10, 2018
Excellent Experience with Brian Williams I'm not much of a car person, so I don't often look forward to car shopping, but I found my experience with Brian better than I had expected. he was I'm not much of a car person, so I don't often look forward to car shopping, but I found my experience with Brian better than I had expected. he was knowledgeable with regards to his vehicles and I went above and beyond in my eyes to anticipate my vehicle needs and provide me with multiple options that accommodated them. I also did not feel intimidated or uncomfortable as has been my experience with other salespeople who are going for the hard sell. I would recommend Brian to any one looking to purchase a vehicle, as his attitude, knowledge and efforts left me feeling confident and satisfied with my interaction. More
by Nuraddeen Garba
Employees Worked With
Brian Williams
April 10, 2018
Great Service We recently purchased a 2018 sienna from Toyota town in London and just wanted to comment on how great the experience was. We dealt with Sylvia Donav We recently purchased a 2018 sienna from Toyota town in London and just wanted to comment on how great the experience was. We dealt with Sylvia Donavon and she was simply amazing to deal with. We were down a vehicle and Sylvia made sure to get us into our new van as quickly as she could. She took us through everything step by step and was just incredibly patient the whole time answering our questions. When it's time to buy again we will go back to Toyota town and see Sylvia again. More
by Sherry
April 09, 2018
Stress Free Buying Experience Needed a replacement vehicle in a hurry, but was not willing to rush the purchase. Toyota Town was our first stop and with the friendly, well informed Needed a replacement vehicle in a hurry, but was not willing to rush the purchase. Toyota Town was our first stop and with the friendly, well informed and helpful staff we felt no need to continue the search. We ended up with a 2017 Corolla SE and I am more than happy with the vehicle as i was assured by the staff. Thank- You Toyota Town for an amazing car purchasing experience. More
by Finner78
