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ToyotaTown
London, ON
6,702 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,702 reviews
October 24, 2023
Todd provided excellent service when I brought my car in to get safety certified as I was transferring the car to my son. Todd went above and beyond in communicating and resolving all the issues quickly an to get safety certified as I was transferring the car to my son. Todd went above and beyond in communicating and resolving all the issues quickly and cost-effectively. I am grateful for the high level of service from Todd and ToyotaTown. More
by priuspaul
Employees Worked With
Helpful October 24, 2023
I have dealt with ToyotaTown for 16 years, and found the dealership professional and customer service oriented in all departments. Have dealt with Todd Servant many times. Always professional, courteous and dealership professional and customer service oriented in all departments. Have dealt with Todd Servant many times. Always professional, courteous and available to follow up with any service questions or concerns during the service appointment. More
by GBP
Employees Worked With
October 24, 2023
My expirience with Toyota Town and the service provided by Silvia Donovan has been spectacular. by Silvia Donovan has been spectacular. More
by Lmtovar
October 24, 2023
I am very Loyal to Toyota down town Toronto and now Daniel is bringing me to London. Daniel is bringing me to London. More
by bekele9
Employees Worked With
October 24, 2023
Had a good experience Best dealership in London Bought a Toyota Camry 2019 Good condition well maintained a Toyota Camry 2019 Good condition well maintained More
by arjunsumesh
October 23, 2023
Dennis Dabous is a sensational Service Representative for ToyotaTown. He is professional, knowledgeable, friendly and polite. The oil change and maintenance service review scheduled to be performed was th ToyotaTown. He is professional, knowledgeable, friendly and polite. The oil change and maintenance service review scheduled to be performed was thoroughly explained to me before it was agreed to and then started. When there were some additional items that needed to be attended to they were brought to my attention to be approved and promptly dealt with. The entire service appointment was completed earlier than anticipated. This made it especially satisfying. Dennis and ToyotaTown are top preformers. That's why I keep coming back. More
by Jim
Employees Worked With
October 22, 2023
Michael did his job and made my life easier. I wasn't pressured or annoyed dealing with Toyotatown while searching for my new vehicle. I wasn't pressured or annoyed dealing with Toyotatown while searching for my new vehicle. More
by Alan
Employees Worked With
October 21, 2023
I have driven Toyota products since 1992. Since moving to London from Mississauga this will be my second Toyota Highlander leased from this dealership. On both occasions Michael and Sylvia Do Since moving to London from Mississauga this will be my second Toyota Highlander leased from this dealership. On both occasions Michael and Sylvia Donavan greatly assisted on both leases with their informative and helpful knowledge of both the Toyota products and financial information. More
by bydandparalegal
Employees Worked With
Other Employees :
Special mention to Ed Dodich service manager.
October 19, 2023
Excellent experience purchasing from Toyota Town, Hiacnyta made the experience extremely enjoyable and so easy! Amazing customer service from Brian in management, Janine in finance and Hiacntya in sa Hiacnyta made the experience extremely enjoyable and so easy! Amazing customer service from Brian in management, Janine in finance and Hiacntya in sales. More
by daniellevanwyk
October 19, 2023
Sylvia Donovan was great - she took away all the drudgery and frustration normally associated with buying a new vehicle and got it done. We told her what we needed and could afford and after showing us the and frustration normally associated with buying a new vehicle and got it done. We told her what we needed and could afford and after showing us the options she just put it all together in a neat comprehensive package that was fair and easy to understand without resorting to all the usual sales upselling gibberish. We had to wait a few months for delivery but that was during covid and beyond her control. We are long time ToyotaTown customers and we'd buy again from Sylvia no problem. More
by Bob44
