Toyota On the Park

Excellent Service It is the service reps that make the whole Toyota experience. They always take the time to explain any unexpected issues and recommend what can poten It is the service reps that make the whole Toyota experience. They always take the time to explain any unexpected issues and recommend what can potentially be safely postponed to my next visit. I also appreciate how they work as a team, both Hon and Paul are courteous and friendly, as are all the service advisors I have dealt with in the past. More

Used Lexus trade in for new Toyota Venza I recently traded my Lexus vehicle for a brand new Toyota Venza. I would like to thank the sales person, Ted Jafarzadeh, for his professionalism in m I recently traded my Lexus vehicle for a brand new Toyota Venza. I would like to thank the sales person, Ted Jafarzadeh, for his professionalism in making my purchase a very pleasant experience. His product knowledge was excellent and there was no press or rush to make a deal. I was able to negotiate a fair price on trade and a substantial discount on the vehicle I purchased. The new car manager, Anthony Trasmundi, was instrumental in making the deal happen. Based on my experience, I would strongly recommend Ted as a sales person to anyone visiting the dealership looking to purchase or trade their vehicle for a Toyota. Anthony was very courteous and helpful in facilitating the transaction. I would recommend Toyota on the Park as a great dealership to buy your next vehicle. More

Excellent customer service since opening I have been servicing my car there since they opened. The staff have been always courteous, explaining all work that need to be done and recommending I have been servicing my car there since they opened. The staff have been always courteous, explaining all work that need to be done and recommending those that need attention at the next visit. More

Very knowledgeable and well trained Staff and Excellent Serv Let's put it this way : The reason both of my current cars are Toyota ( Corolla and Highlander) is not only because of the reliability, comfort and af Let's put it this way : The reason both of my current cars are Toyota ( Corolla and Highlander) is not only because of the reliability, comfort and affordability that Toyota cars provide, but for me, also mainly because I was impressed by the Service that the staff at Toyota on the Park provide and also the cleanliness and well lit spacious service centre. My second car was a Nissan Sentra and when it was time to replace it, I had no hesitation to choose a Toyota after having witnessed and experienced the VIP treatment offered at this service centre. If anything, I would like to commend Mr Mario Ngg, the service manager there who had a lot in getting me convinced to choose a Toyota for my second vehicle. Not to forget also Mr. Hon Ho, the service adviser for all the help and promptness and efficiency in always correctly diagnosing and fixing my car problems . Kudos to the Toyota on the Park Service Centre team. More

Service Experience I have been using this dealership for several years and always satisfied. Very friendly staff in general, they try everything they can to help. Pricew I have been using this dealership for several years and always satisfied. Very friendly staff in general, they try everything they can to help. Pricewise - about the average. Cleanliness A+...whether you look at the washroom/lobby/cafeteria/parking lot. You can't really ask for more.. More

Service Event Have been bringing my 07 Camry there for service for last 3-4 years. Great service in general. Friendly/organized staff, clean facility. The service a Have been bringing my 07 Camry there for service for last 3-4 years. Great service in general. Friendly/organized staff, clean facility. The service advisors are honest and provide good advice/assessment/service options. I would probably give a 4.5 for quality of work(no such option) due to a couple of minor incidents some time ago that were rectified to my satisfaction. But overall - they seem to do a satisfactory job. More

Great Service Since buying my 2006 Corolla I never take my car anywhere else for service. I like everything about the experience, Convenient location, good waiting Since buying my 2006 Corolla I never take my car anywhere else for service. I like everything about the experience, Convenient location, good waiting area, complimentary refreshments, my car is always ready on time, usually before the estimated time. The best thing of all is the staff!! They are courteous, knowledgeable always smiling and friendly. All round great customer service! Thank you Toyota! More

Great Service Very good dealership . Bob Gilbert was very helpful. Excellent customer service. I would recommend this dealership to anyone looking to buy a used or Very good dealership . Bob Gilbert was very helpful. Excellent customer service. I would recommend this dealership to anyone looking to buy a used or new Toyota More

Fantastic dealership from start to service! We bought a 2014 Toyota Corolla because we wanted to stay with Toyota and particularly this dealership. We get all our maintenance done here on our pr We bought a 2014 Toyota Corolla because we wanted to stay with Toyota and particularly this dealership. We get all our maintenance done here on our previous car and will continue to do so because of the positive experiences with the service department team. From the moment you walk through the door you are greeted by friendly staff who truly work hard to make sure that you feel like all your needs are being met, you are comfortable, and you have an overall great experience. We highly recommend this dealership and would suggest the entire sales team that we worked with. They were each wonderful on their own merit and expertise areas but you can also tell they are a cohesive team and the overall atmosphere of the dealership is inviting, positive and enthusiastic. I think they like going to work. This entire team is conscientious, authentic in their interactions with you, knowledgeable on the product and services - you can tell they value their customers and will truly go the extra mile to ensure that you have a great experience from the moment you walk into their showroom to the time you drive out in your new car. They understand that buying new car is a big deal/decision and that sometimes it is difficult to part with your old one (9yr old Corolla) even for a younger, shinier model with A LOT more features. :) Just go see for yourself - you won't be disappointed! Sean Bonnet & Cheryl Gibbs More

Very impressed with excellent service and professionalism. Was very impressed with the excellent service provided from the time I entered the service area to drop my car to the time I picked up my car late in Was very impressed with the excellent service provided from the time I entered the service area to drop my car to the time I picked up my car late in the afternoon. The staff, especially Mr Mario Ng ( I think he is the service manager), were very helpful courteous and professional. I felt like a VIP by the way Mr. Ng addressed me and provided me with the assurance and comfort that I have come to the right dealership to have my car serviced, my winter tires swapped and provided me with valuable and detailed information for my purchase of a new set of all season tires. It was not just me; while waiting for the complimentary shuttle to drop me at the nearest subway, I witnessed how he gave the same VIP treatment and courtesy to the other customers. The service consultant Mr Hon Ho was also very polite and professional and helpful. I have been to other dealerships in previous years for my other car and previously to a non-Toyota dealer; but Toyota on the Park is by far the best I've experienced. More