Toyota On the Park
Toronto, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sales Service I received excellent sales service from Jason Banwell. It was one of the most pleasant car purchase experiences that I have had so far. It was witho I received excellent sales service from Jason Banwell. It was one of the most pleasant car purchase experiences that I have had so far. It was without stress and very relaxed. My purchase was not for the most upscale car, yet I was treated as though I was making a major purchase. The presale and post-sale service was impeccable. Thanks again Jason. More
New truck sale experience The best service hands down. Eugene took my call and over the phone and I knew I would be buying from him. Aaron Buck the Manager actually negotiate The best service hands down. Eugene took my call and over the phone and I knew I would be buying from him. Aaron Buck the Manager actually negotiated with me for a 2015 Toyota 4Runner. Was very happy with the price and as a Manager he takes a full 5 star rating for customer satisfaction. This is what a Manager should be like everywhere. Then met with Alice Lake the financial person. She did not pressure me into buying anything but did explain very well all my options. One of the nicest people I have come across. Felt like we've been friends for years. They all made me feel like I truly was part of their family. Met Sham in service and again top notch service. I have dealt with Toyota for over 25 years at different locations and never have I come across such nice caring people as this dealership. They are now my #1 referral to all my friends and family and clients. Sasha More
good service Paul Joseph is very friendly and fast service for my car, He advise my car status for service and reminder me to make a appointment for service and I Paul Joseph is very friendly and fast service for my car, He advise my car status for service and reminder me to make a appointment for service and I alrady forget. He is nice guy, ana I am very satisfied with his service. thanks again. More
Reza is the best. It was a challenge to find a good used car until I met Reza. I found the car on autotrader. I called Toyota customer service they connect me with Reza It was a challenge to find a good used car until I met Reza. I found the car on autotrader. I called Toyota customer service they connect me with Reza. He was very friendly, honest and knowledgable . I talked to him and booked the test drive same day. I went there drove the car. Reza answered all the question I had. The same day I bought the car. After few days I had the problem with the battery of my car. Again Reza helped me to sort out the problem. I am very satisfied with his customer service. I think that was the best customer service I have ever. Thanks Reza. I will definitely recommend his name to my friends. More
CAR SERVICE PERFECT CUSTOMER SERVICE. OIL CHANGE, COMPLIMENTARY CAR WASH. EVERYTHING WENT SMOOTHLY AND SEEMLESS. I DID HAVE THE TIME TO READ AN ARTICLE THAT I WA PERFECT CUSTOMER SERVICE. OIL CHANGE, COMPLIMENTARY CAR WASH. EVERYTHING WENT SMOOTHLY AND SEEMLESS. I DID HAVE THE TIME TO READ AN ARTICLE THAT I WAS CALLED TO PICK UP MY CAR. More
Fast, efficient & clean Brought my car for service. I was in and out in 45 minutes. Very good & friendly service - always professional. Very clean facility and great staff. I Brought my car for service. I was in and out in 45 minutes. Very good & friendly service - always professional. Very clean facility and great staff. I would highly recommend this dealership. More
Mr. Ho is the best! Very friendly. Very knowledgeable, responsible and professional. Highly recommended. Mr. Ho is very patient. Very detailed paper work. If Very friendly. Very knowledgeable, responsible and professional. Highly recommended. Mr. Ho is very patient. Very detailed paper work. If you need to order parts, please talk to Mr. Ho. He fixed some issues for the other consultant and saved me a trip. Simon More
good customer service Had some issue with changing to my winter tires. One tire had leak and it took some time to find it. It appeared to be a bad one and the tire had to b Had some issue with changing to my winter tires. One tire had leak and it took some time to find it. It appeared to be a bad one and the tire had to be replaced anyway. On the bright side, I was then contacted by the manager of "Toyota on the park" and he personally apologized for inconveniences and provided me 100% refund for the replaced tire. More
Customer Service is number one! We purchased our Highlander at Toyota on the Park five years ago. It just seems like yesterday as we have had no real issues with the vehicle or serv We purchased our Highlander at Toyota on the Park five years ago. It just seems like yesterday as we have had no real issues with the vehicle or service. It is amazing when you drive in and Alisha greets you with a smile, knows your vehicle and you. There is no better thing to say other than - it is a great experience, always on time, and they recognize your time is valuable. More
Wonderful customer service from the second we walked in unti Paul Joseph was absolutely amazing, we had an appointment at 1pm to have our winter tires put on, we ended up being an hour an a half early. Paul work Paul Joseph was absolutely amazing, we had an appointment at 1pm to have our winter tires put on, we ended up being an hour an a half early. Paul worked his magic and had us in and out within the hour. He was so efficient, pleasant and wonderful to deal with. I also want to call out that while waiting for everything to be scheduled we witnessed another toyota customer come in with an issue, without an appointment. Adam Lawson so politely explained he would need to make an appointment in order to have someone look at the problem because they were just so busy at the moment. After seeing the customer was a bit disappointed with that understandable answer, Adam dug deeper to see if there was something he could do to help the customer at that very moment. Just sitting and observing how Adam worked with the customer was soo charming and made me appreciate being a customer of Toyota on the park. Lastly, Amanda was also so pleasant and friendly. Looked into the shuttle for us, but since Paul was such a superstar we didn't need to leave because the service was going to be so speedy. She let us know how to get up to the cafe. Start to finish, Paul, Adam and Amanda all deserve huge accolades for being so amazing and professional. My boyfriend and I got in the car and said we don't think we would ever buy a car anywhere else. Having great people like this make a high difference! More