Stockie Chrysler Dodge Jeep Ram - Service Centre

Emergency tire replacement Traveling to Waterloo on business, I felt a “wobble” in the rear end at 100km+. upon parking the vehicle, I noticed a bulge in my tire with some expos Traveling to Waterloo on business, I felt a “wobble” in the rear end at 100km+. upon parking the vehicle, I noticed a bulge in my tire with some exposed steel wiring from inside the tread. I pulled Into the dealership and Ryan Kelly was quick to respond and offer assistance. They had me set up with 2 new tires and my car on the hoist in 20 minutes. Considering I have never been here as I am in the city on business, his prompt response to my dillemma and offering a quick solution will keep me on track for my business calls today, and most of all, keep me safe. THANK YOU ! More

Service review So far, polite and curtious, called before repair. I had not made an appointment but Ryan called me by 8:30 or so the business day after I dropped it So far, polite and curtious, called before repair. I had not made an appointment but Ryan called me by 8:30 or so the business day after I dropped it off. More

good work That is the perfect service advisor, My car battery has a problem, he helped me at the first time and very patient to guide me, do everything to help That is the perfect service advisor, My car battery has a problem, he helped me at the first time and very patient to guide me, do everything to help me and fast. He helps me a lot and petty nice. I will be coming again to buy or do some business again. And thx Ryan, nice work More

Had a bad oil leak Called around to a couple different dealerships this morning, wasn't able to get in for a couple of days. Called down Stockie Chrysler and Ryan was no Called around to a couple different dealerships this morning, wasn't able to get in for a couple of days. Called down Stockie Chrysler and Ryan was not only able to get me the price of the parts and repair, but also get me in today to complete it! while it was in they noticed the intake gaskets were ripped was able to get them replaced for just the cost of the parts no extra installation More

Always there to help We bought a used vehicle here and with any used vehicles we had a few things that required service post purchase. Ryan is quick and responsive when ge We bought a used vehicle here and with any used vehicles we had a few things that required service post purchase. Ryan is quick and responsive when getting us in to review any issues we have had come up and has just been generally great to deal with. Definately feel more comfortable buying a vehicle from someone who stands behind their product. More

Unpleasant front end Had our vehicle in for servicing last week with an unpleasant sound coming from the front end, was explained by Ryan that it could be coming from the Had our vehicle in for servicing last week with an unpleasant sound coming from the front end, was explained by Ryan that it could be coming from the brakes or wheel bearing. With understanding was explained how it would be best to start with the brakes as they needed to be replaced either way and after the fact could still need to do a wheel bearing. There still was a bit of noise after the brakes so we called back right away. Ryan was able to get our vehicle in first thing the next week and after the bearing was replaced sounds as good as new! Thanks team! More

Great service This dealership is a very reliable place that I go to everytime my car needs a fix. Ryan Kelly is always a great help and offers amazing customer serv This dealership is a very reliable place that I go to everytime my car needs a fix. Ryan Kelly is always a great help and offers amazing customer service. I can always trust his advice for my Dodge Grand Caravan. The appointments are fairly flexible as well. I appreciate how I receive texts for reminders about appointments and to let me know if my car is ready to go. They also have free wifi, apples, water, and coffee so the time can pass by fast you’re in their waiting room! Every experience I’ve had here has been a good one, whether it was for oil changes, maintenance, or winter tire changes. I will continue coming back in the future. More

Great service, great communication and great help Had purchased a used Jeep from another dealer. There were a few challenges working with other dealers to work through the maintenance transfer or eve Had purchased a used Jeep from another dealer. There were a few challenges working with other dealers to work through the maintenance transfer or even getting it serviced with my extended warranty. The Service team at Stockie went above and beyond to help me with understanding my maintenance and also working to resolve some of the "kinks" out of my used vehicle. I was always kept up to date on the status of my service and was picked up and dropped off from work by positive drivers. Thanks Ryan and all the team at Stockie Service for the great experience. More

Amazing service Vlad was amazing to work with, Gave me great advice on service for my car, and free popcorn is the best, would recommend to all my friends Vlad was amazing to work with, Gave me great advice on service for my car, and free popcorn is the best, would recommend to all my friends More

Thank you for all recommendations Very friendly atmosphere at the store, very comfortable to work with the caring and knowledgeable people. Would recommend this store to my friends if Very friendly atmosphere at the store, very comfortable to work with the caring and knowledgeable people. Would recommend this store to my friends if hear they are looking for a car. More