St. Catharines Nissan

Indivdualized customer service, totally geared to your needs Why a 5 star rating? Derek and Nelson both lovely young men not only guided me carefully through my options, but remained very professional while und Why a 5 star rating? Derek and Nelson both lovely young men not only guided me carefully through my options, but remained very professional while understanding my needs. Overall, I have made a post on my face book . Customer service still goes a long way and these young men delivered all around. Well done gentlemen, This mom More

Great Deal Was very helpful in helping me get a good deal on a brand new 2017 Sentra. Everything came together really quickly. Would recommend to anyone Was very helpful in helping me get a good deal on a brand new 2017 Sentra. Everything came together really quickly. Would recommend to anyone More

Fantastic Service The team at nissan Collins were very knowledgeable and patient in answering all my questions. They walked me through everything I needed to know and w The team at nissan Collins were very knowledgeable and patient in answering all my questions. They walked me through everything I needed to know and worked with me to find a vehicle to fit my budget. More

It was a great experience Christopher van wiechen is a great guy who will do anything to get you your vehicle.he not only got me my vehicle but drop my rate down from my previo Christopher van wiechen is a great guy who will do anything to get you your vehicle.he not only got me my vehicle but drop my rate down from my previous vehicle. If i need a vehicle in the future i will go back to deal with him. More

would not shop anywhere else for a vehicle 2016 Nissan Frontier pro4x nothing but excellent service and care! I would recommend that if you need a vehicle to go see Collins Nissan and they will 2016 Nissan Frontier pro4x nothing but excellent service and care! I would recommend that if you need a vehicle to go see Collins Nissan and they will have you driving away More

Good service & a good deal. Kevin was a. Very friendly sales person & also very thorough. Did a great job. Krista also did a great job in completing the deal. Also very friendly. Kevin was a. Very friendly sales person & also very thorough. Did a great job. Krista also did a great job in completing the deal. Also very friendly. Thanks, Vic & Viv. More

Lack Integrity, Not Up Front, Techs Not Experienced Brought my vehicle in early September. Service engine soon light was on and car was hesitating. A sensor was recalibrated and I drove home. Next da Brought my vehicle in early September. Service engine soon light was on and car was hesitating. A sensor was recalibrated and I drove home. Next day, light came back on. Took the car back, installed a new injector relay. The car was still having hesitation issues so back it went. Over a period of two months, my car was in and out of the shop. The technicians were calling tech line for assistance because they couldn't determine what was wrong with the car. They replaced the ECM (under warranty). Days later the car was back in the shop. Actually running worse than when I brought it in. Techs still couldn't determine the problem. They called tech line again. Their advice was to replace the engine harness ($1,800.00 not under warranty). I expressed my concern telling them that I didnt think replacing the engine harness was the issue. They went ahead with replacing the harness which I reluctantly agreed to. I just wanted my car back. They had my car for a week more because they weren't certain that it was fixed. After I drove the car home, it stalled. I had no signals, an alarm was going off in my dashboard and all my lights were lit up. I couldn't believe this was happening. I had to have the car towed back to the dealership. A couple of days later, I'm told that the ECM that they installed BEFORE installing the new engine harness was defective and they would have to replace it. I expressed my concerns to Mike Cherneta. I made it clear that the past two months of dealing with all of this has caused me a lot of anxiety not to mention the costs. I told him that I feel it's their responsibility to reimburse me for the harness. They won't take responsibility. I have kept all of my correspondence including the email stating the ECM they installed was indeed defective. I will never recommend this dealership to anyone. It was a huge disappointment. More

ROGUE ONE my wife and i were extremely impressed with the level of service that was provided. we love our new Rogue. both Jesse & Nelson were second to none. my wife and i were extremely impressed with the level of service that was provided. we love our new Rogue. both Jesse & Nelson were second to none. Would recommend any day of the week! More

Smooth Transition to Ownership I responded to an e-mail from Collins to trade up my 2014 Murano for a new vehicle. All facets of the trade/purchase process was handled extremely wel I responded to an e-mail from Collins to trade up my 2014 Murano for a new vehicle. All facets of the trade/purchase process was handled extremely well. This is my third purchase of a Murano from Collins. The dealership is one I would highly recommend. More

5 Stars All Around!! My experience at Collins Nissan with Rob Reilly went great! I would recommend his service to anyone. He handled everything for me. I was always under My experience at Collins Nissan with Rob Reilly went great! I would recommend his service to anyone. He handled everything for me. I was always under the impression that making a big purchase such as a vehicle, was going to be stressful and hard work, but Rob made it easy and the entire process smooth. His positive and hard working energy was great to be around and made everything so much more enjoyable! I am loving my new Rogue! Thank you Rob and everyone at Collins Nissan!! More