St. Catharines Mazda

I had an excellent experience shopping for my new car at St. Catherines Mazda. Jim was incredibly competitive with his pricing and his service was unmatched anywhere else. His online communication was not St. Catherines Mazda. Jim was incredibly competitive with his pricing and his service was unmatched anywhere else. His online communication was not only quick but very thorough and honest. My previous experiences shopping for cars has been both stressful and seedy... Mazda has done well seeking individuals with integrity and pride. Jim's professionalism was much appreciated throughout the entire process and left me feeling completely at ease and comfortable. I would recommend Jim's services! Thanks again! Matthew More

When I decided it was time to search for a new vehicle, my first inclination was to visit St Catharines Mazda. I had purchased a new vehicle there in 2005 and was very pleased with the vehicle and servi my first inclination was to visit St Catharines Mazda. I had purchased a new vehicle there in 2005 and was very pleased with the vehicle and service I had received. Not just during the purchase process, but afterword with all my servicing as well. It had been a few years since I purchased new and I've always been impressed with Mazda's vehicle lineup. Upon my arrival I was greeted by a smiling Cameron. He listened to my vehicle needs and was able to understand what I was looking for in my price range. At that time I originally had been seeking a CX-7. He showed me a model of the CX-7 that had very much appealed to me. We went for a test drive, where he showed me all the functions and features this vehicle boasted. Cameron had even insisted I drive the route that was under construction to see how the CX-7 really handled. I was highly impressed that he would suggest this to me! When we arrived back at the dealership, Cameron also had pointed out and suggested I view the all new CX-5. I jumped right into the model they had parked in the showroom. He hopped in beside me and again showed me all the functions and features the CX-5 comes equipped with. I was already sold on the CX-7, but Cameron really must have been listening to my needs and wants, as I fell in love with the CX-5! Insisting I drive it, we went for another drive on the highway this time, and I smiled from ear to ear. This vehicle was made for me! While in the financing process of getting my new CX-5 both Alecia and Russ assisted my every need and were a tremendous help. Cameron and Chris had worked very hard on getting my CX-5 in the colour and with the options I had wanted. The delivery of my new vehicle was very quick and Cameron even took the time to set up my bluetooth and link up my cell phone so I could safely drive hands free. Being in the customer service industry I can very much appreciate the team work and effort that goes into all purchases there. I felt very comfortable during the purchase and delivery process, as Cameron exceeded all my expectations. I'm in love with my new CX-5, how it looks, how it drives, and how fuel efficient it is! I look forward to future purchases with Cameron and the family of St Catharines Mazda. They have truly made a customer for life! Sincerely (Out having fun in my CX-5), Christina Athanasas More

I needed a new car, and not only did I find a brand new one with no rust and no kilometers, but they took my old destroyed car for more money than the scrap yard would have paid me. Great customer service one with no rust and no kilometers, but they took my old destroyed car for more money than the scrap yard would have paid me. Great customer service and excellent performing vehicles at wonderful prices. Cameron Wilson and Mazda St. Catharines have surely exceeded my expectations and I look forward to doing more business in the future. I highly recommend anyone reading this to consider purchasing a vehicle from this dealership. More

I visited the dealership after seeing a used vehicle on the website that interested me. I called and was transferred to James (Doc) and then met him at the dealership. He was friendly and informative durin the website that interested me. I called and was transferred to James (Doc) and then met him at the dealership. He was friendly and informative during my test drive. I purchased the vehicle that afternoon and am very happy with the purchase. I feel I got a fair deal from Jim and the Mazda dealership management. More

Went to shop for a used Mazda 6. Cam was very friendly but equally aggressive. based on the price of used he mentioned that with the rebate of the 2013 that we should look there. He gave us a great price but equally aggressive. based on the price of used he mentioned that with the rebate of the 2013 that we should look there. He gave us a great price and we left to think about it. We discussed it and decided It was a great deal and called him back. Since he didn't have the car on the lot he said that he would do a dealer search. He then insisted on getting my credit card number and putting a deposit on it...for a basic inventory search. I said no! Find the car and call me back and we can go from there. Well 5 minutes later he found one but it was far and he would need $1200 to ship it. They would pay $200 and I would pay 1000 I said forget it. Suddenly it was $600 each. My wife said no forget it. cam said really, your wife is deciding for you! He crossed the line... The original car was a Mazda 6 limited manual. After sleeping on it I decided that automatic would be okay. On the advice of a friend I called Mountain Mazda and asked for Paul...he beat his amazing price by $1000 and super professional. Didn't need to give him a credit card to search for a car either...please steer clear ! They are desperate and try ever angle to make a sale. More

Looking for a well priced used Mazda, and found it at the professional looking St Catherines Mazda. Like the small town mentality- able to sit down with the manager and chit chat: not just a number! Dealing professional looking St Catherines Mazda. Like the small town mentality- able to sit down with the manager and chit chat: not just a number! Dealing with Inara in sales was great. I live far away and she sent me all the pictures and information I needed. Vehicle was in great shape like she said(unlike a previous used car dealer) and backed by a Mazda dealer: very happy. Overall great experience, would highly recommend and exceeded my expectations! More

I was so impressed with St. Catharines Mazda, I felt so welcomed from the moment I stepped into the dealership, I was treated like a family member. My sales representative was Cameron Wilson, I connected r welcomed from the moment I stepped into the dealership, I was treated like a family member. My sales representative was Cameron Wilson, I connected right away with Cameron, his knowledge of all that Mazda delivers far surpassed my expectations, Cameron's warmth, and friendliness made me feel at ease, while I was taking my time do decide on the car I wanted to purchase. Cameron's enthusiastic exuberance, is a huge part of Mazda St. Catharines dealership experience, what a great place! I would highly recommend this dealership, everyone from finance manager to reception were courteous, friendly and warm, I have to say I didn't feel pressured or stressed at anytime, I'll be back for sure! I love my new Mazda 3 GS sky so much! More

We are so happy with our purchase from Mazda. From the moment we stepped foot on the lot...Inara Lavina was there to answer all our questions. Inara was friendly and sincere and made us feel very comforta moment we stepped foot on the lot...Inara Lavina was there to answer all our questions. Inara was friendly and sincere and made us feel very comfortable with her and our purchase. She made whole process was very easy. The rest of the staff at Mazda, including the service department exceded our expectations...They were ALL so welcoming even with our 2 yr old runnning around!!I know that we will continue to be happy with Mazda with all our future interactions!! More

The other reviewers are correct. This dealership is extremely professional, very well organized too. I am in software business and being able to also interact with them electronically was very useful. extremely professional, very well organized too. I am in software business and being able to also interact with them electronically was very useful. My wife and I were offered several choices and we love the car we took. We ended up buying a pearl CX5 and we just love it. The entire team is very helpful too. No nonsense sales process. And they are willing to find a fair deal. 21st century dealership. More

Purchased a car last week at the St. Catharines Mazda. Sales rep was Cameron Wilson who was extremely friendly, professional, and had a vast knowledge of the vehicle we were purchasing. Cameron helped us Sales rep was Cameron Wilson who was extremely friendly, professional, and had a vast knowledge of the vehicle we were purchasing. Cameron helped us buy the best vehicle suited for our needs. We also dealt with Russ, who also was great. Overall experience was terrific, staff was very down to earth, didn't feel pressured into anything. Cameron was extremely helpful with showing us how everything works on the vehicle, and we were very impressed that he gave us a call a week later to make sure all was going as expected and if we had any questions with the vehicle. We love our new vehicle and will recommend you guys to all our friends and family. Thanks again for everything. More