Southtown Hyundai

Appreciation I bought my first car here at Hyundai Southtown, it was a very good experience,hassle free and good customer service special thanks to Mr Michael Cast I bought my first car here at Hyundai Southtown, it was a very good experience,hassle free and good customer service special thanks to Mr Michael Castro. More

Great Dealership! I and my mom have been a customer for years now with Southtown Hyundai. I have bought four vehicles through Hyundai from several Hyundai dealerships I and my mom have been a customer for years now with Southtown Hyundai. I have bought four vehicles through Hyundai from several Hyundai dealerships in Edmonton. I have purchased two of them through Southtown Hyundai and this is by far the best dealership and where I have received the highest standard of service. I purchased a Genesis in August of 2014. I dealt with Aaron for the sale and can say that he is a go getter and responds to inquires, emails and phone calls very promptly. Aaron was very accommodating and although very helpful was not a pushy, annoying salesman which works for me as I do not do well with that style. I knew exactly what I wanted prior to speaking with Aaron and did not want to settle for any other car and he made sure that I got it. Aaron worked very hard at getting me the best deal in order to work the car into my budget. The car is beautiful and I absolutely LOVE it!! The Service through Hyundai has been exceptional and the Service Manager was able to work with me on servicing my car before the warranty expired even though the were entirely flooded with appointments. The service department here has always been excellent. I really appreciate when I get emails advising when servicing is due. Follow up by Ashlie MacArthur to ensure I was happy with my purchase was a really important customer service strategy for this dealership. Most never speak with you again after your purchase. Southtown realizes that your purchase is just the beginning of the relationship with the customer. It has worked for me as I bought my first car with them in 1998. My only disappointment with my purchase was that the advertised kilometers were a lot higher when I purchased the car as one of the Managers was driving it. That was a disappointment to me and the only reason I did not give 5 stars in a couple of areas. I just have to make sure that I address that issue right away if I run into it again. All in all I am very happy with the car and look forward to purchasing from Southtown again in the future. More

From Honda to Hyundai. For affordability, quality, customer service, design and warranty; Hyundais have always been my number one choice. Gone are the days were they were al For affordability, quality, customer service, design and warranty; Hyundais have always been my number one choice. Gone are the days were they were always behind the Japanese brands in terms of Quality. Many models now lead their class in design, build quality and affordability. I find it hard to pick another brand when Hyundai offers 0% for 96 months... even for next year's models. This year, I have bought my forth and fifth Hyundai (all from Lewa Seifedinne); and including 3 other buyers who have switched to Hyundai because of my recommendations, brings my total to eight in three years. I remember when I was introduced to Hyundai in 2004. They were just beginning to win awards then. I came from Honda before switching over. I usually upgrade two vehicles every 3-4 years. My experience with dealers is mixed. Stay away from salesmen who refuse to listen to your needs and/or are very disorganized. Phan and Lewa were very professional and they only presented me with what I wanted and logical alternatives. I used Hyundai Canada website's feature of "Build and Price" to come up with a realistic target vehicle which they closely matched. I appreciate how they supported me when I needed their help. Phan even showed up on his rest day just so I can close a deal before Christmas. TIPS: 1. Research, research, research! Decide on the type of vehicle you want and see what the reviews are for multiple brands/models. That way, you know what you are getting from your choice. Hyundai's are not usually the sportiest in their class; good thing that's not too important to me. 2. Use each brand's websites to build your desired vehicle and get a price for what you want Hyundais have always come on top after my comparisons are done 3. I always appreciate their sales events. Base model Hyundais are usually loaded with a lot of features and may be offered at 0% interest. This is a no-brainer for me. Get a great car and use your payments towards the car and not towards getting the banks richer. 4. If you have personal insurance coverage, you most likely won't need additional insurance just for your loan... which will only pay for the balance owed (instead of a lump sum). 5. Black cars look sexy but easily show how dirty they are. White and Grey look cleaner longer. Believe me, I've had 4 black vehicles and 1 Grey. More

employee rate very helpful and accomodating and friendly... she make it a point that she met all your needs. She discuss every details and she is very polite. very helpful and accomodating and friendly... she make it a point that she met all your needs. She discuss every details and she is very polite. More

Great experience for a first time buyer ! This was my second car buying, first car financing and my experience with the sales person, michael castor, was great and unforgettable and I'll defin This was my second car buying, first car financing and my experience with the sales person, michael castor, was great and unforgettable and I'll definitely be coming back for my next car! More

first truck Excellent costumer service. It was a dream to have a 2013 truck thanks for a big help Michael Castro and Michael Nguyen. You guys made impossible poss Excellent costumer service. It was a dream to have a 2013 truck thanks for a big help Michael Castro and Michael Nguyen. You guys made impossible possible! More

"Lucky Me" buying a first car could be a challenging one, but with the help of Mitchelle Santiago and Genevieve Hudjik of Southtown Hyundai I got my new Santa Fe buying a first car could be a challenging one, but with the help of Mitchelle Santiago and Genevieve Hudjik of Southtown Hyundai I got my new Santa Fe with ease,, thank you very much guys for the help. More

Good Professional Dealer This dealership has surely gotten lot better than last year when I was looking for a Sonata. They have much more professional staff working now than p This dealership has surely gotten lot better than last year when I was looking for a Sonata. They have much more professional staff working now than previously. Anyway, I didn't end up getting a Santa Fe due to budget constraints but these guys never pushed me into buying it. They didn't use their affiliated Team Ford sales tactics to get the sale through! More

First time buyer experience I'm very satisfied the way he explain all information about buying a car. A new learning experience that I had. Awesome and very intelligent car deale I'm very satisfied the way he explain all information about buying a car. A new learning experience that I had. Awesome and very intelligent car dealer agent who allotted his time and effort to me. Good job! More