Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Ford
Newport News, VA
1,544 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,544 reviews
June 09, 2024
Alicia always provides the VERY BEST customer service! She is friendly, communicates frequently and thoroughly, and advocates for our best option. The shop as a whole is fantastic - truly the best experie She is friendly, communicates frequently and thoroughly, and advocates for our best option. The shop as a whole is fantastic - truly the best experience we’ve had at any dealership. More
by Kristi
Verified CustomerEmployees Worked With
Helpful June 09, 2024
Your service team was Johnny on the spot. They worked me in for service and way less time than expected. Thanks for your great service! They worked me in for service and way less time than expected. Thanks for your great service! More
by CGRELLA13
Employees Worked With
June 09, 2024
Friendly, fast service makes me look forward to bringing my car back for service at the dealership. my car back for service at the dealership. More
by L_T0R0
Employees Worked With
June 08, 2024
The staff at Souther Ford are attentive and responsive to your needs. I will continue to us them in the future your needs. I will continue to us them in the future More
by PDOMON2
Employees Worked With
June 08, 2024
Always Excellent Service! Stephanie is absolutely the best 😇 I love her❤️ Great Service is rare these days 🥰 Stephanie is absolutely the best 😇 I love her❤️ Great Service is rare these days 🥰 More
by Lyneaseap
Employees Worked With
June 08, 2024
They did a good job with everything they needed to do for the day I appreciate everything the day I appreciate everything More
by Priscilla johnson
June 08, 2024
Very professional, Alecia was really trying to work me in the same day which she did, so I will be back to have other maintenance done on my truck the same day which she did, so I will be back to have other maintenance done on my truck More
by Redhunter6
Employees Worked With
June 07, 2024
Excellent service and and accommodating. .highly recommend for their professional attention to detail and quality of work .highly recommend for their professional attention to detail and quality of work More
by eugque
Employees Worked With
June 07, 2024
Thank you for your prompt and quality service. We definitely appreciate Brandon's excellent service on our Escape and also Eddie's advisory services. We definitely appreciate Brandon's excellent service on our Escape and also Eddie's advisory services. More
by skosier227
June 07, 2024
I had an emergeant issue with my car. Visited two shops that morning and Southern Ford was able to squeeze me into a walk-in service appointment the same day. Great job to the service dep Visited two shops that morning and Southern Ford was able to squeeze me into a walk-in service appointment the same day. Great job to the service department. More
by Brian
Employees Worked With
